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Team Case Study Morgan-Moe?s drug stores are in...




Team Case Study Morgan-Moe?s drug stores are in trouble. A major regional player in the retail industry, the company has hundreds of stores in the upper Midwest. Unfortunately, a sharp decline in the region?s manufacturing economy has put management in a serious financial bind. Revenues have been consistently dwindling. Customers spend less, and the stores have had to switch their focus to very low-margin commodities, such as milk and generic drugs, rather than the high-margin impulse-buy items that used to be the company?s bread and butter. The firm has had to close quite a few locations, reversing its expansion plans for the first time since it incorporated. Being that this is uncharted territory for the company, Jim Claussen, vice president for human relations, had been struggling with how to address the issue with employees. As the company?s fortunes worsened, he could see that employees were becoming more and more disaffected. Their insecurity about their jobs was taking a toll on attitudes. The company?s downsizing was big news, and the employees didn?t like what they were hearing. Media reports of Morgan-Moe?s store closings have focused on the lack of advance notice or communication from the company?s corporate offices, as well as the lack of severance payments for departing employees. In the absence of official information, rumors and gossip have spread like wildfire among remaining employees. A few angry blogs developed by laid-off employees, like, have made the morale and public relations picture even worse. Morgan-Moe is changing in other ways as well. The average age of its workforce is increasing rapidly. A couple of factors have contributed to this shift. First, fewer qualified young people are around because many families have moved south to find jobs. Second, stores have been actively encouraged to hire older workers, such as retirees looking for some supplemental income. Managers are very receptive to these older workers because they are more mature, miss fewer days of work, and do not have child-care responsibilities. They are also often more qualified than younger workers because they have more experience, sometimes in the managerial or executive ranks. These older workers have been a great asset to the company in troubled times, but they are especially likely to leave if things get bad. If these older workers start to leave the company, taking their hard-earned experience with them, it seems likely that Morgan-Moe will sink deeper toward bankruptcy. Each team should prepare a 10-12 slide power point presentation that is either narrated or includes notes analyzing the current issues at Morgan-Moe and making recommendations on how to correct them. Your audience for this presentation will be the Upper Management at Morgan-Roe. Your recommendations should be supported by research. Grading Criteria: Criteria Possible Points Analysis of key issues is addressed 20 Recommendations are present and are clearly supported by research 20 Course material used-demonstrate this by using concepts from the course and citing sources 15 Clarity of presentation 10 Critical Thinking evidenced 10 Notes or Narration reflect use of course materials (uses and cites sources) 10 APA Format followed 5 Presentation within length parameters 10-12 slides 10 Total 100,12 power point slides, and please make it look profesional


Paper#10387 | Written in 18-Jul-2015

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