1. Go to the Chief Learning Officer?s (CLO) Website and read the article titled ?Southwest Airlines: Employee Education Takes Flight? , located at: http://clomedia.com/articles/view/southwest_airlines_employee_education_takes_flight Determine if Southwest?s method of training is an effective way to conduct training. Support your position. Provide one recommendation for improvement. 2. Compare the following training methods: presentations, case studies, simulations, and discussions. Determine which training method you believe to be the most effective and explain why.
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