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The enduring problem for businesses in relation to...




The enduring problem for businesses in relation to computerized information systems has been, since the very earliest days with the giant mainframes, the creative integration of the information processing capacity thus made available with the ongoing needs of business processes, often designed prior to information systems or in only loose coupling with them. This has become more acute in recent years as the capacities of the machinery have expanded, and it has become more and more necessary to do business online and globally. It's quite clear that business models are fundamentally affected by the nature of information and information systems, and that the business models currently under development and showing most success are those designed around information systems rather than grafted onto them. Michael Rappa has a very interesting analysis of currently viable business models; take a look here and see how many of them you recognize or can identify in firms you deal with: Rappa, M (2010) Business models on the web. Managing the digital enterprise. Retrieved March 3, 2012, from But the spread of information systems and the development of new models have not changed the fundamental sociotechnical dynamics of organization; namely, the need to integrate the development of social and technical systems and to deal with their mutual adaptation during the course of system implementation. This is equally true if one is installing a brand-new system and/or process or if one is substantially modifying a legacy system and/or process to be more responsive to current conditions. Cal Nguyen discusses these sociotechnical issues here: Nguyen, C. (2011) The Case for Socio-technical Solutions in The IT Workplace. Socyberty. Oct. 24. Retrieved from Before we proceed to look at business processes as such, we need to be familiar with the kinds of management information processing likely to be associated with these processes. Here is a convenient summary of different types of management information; a little research on the Internet will clarify for you any uncertainties as to what these represent and why they might be important: (N.D.) Types of Information Systems. Retrieved June 6, 2012, from Now let's see what those actually doing business project management think about it on a day-to-day basis: Perepa, B. (2011) BPM Voices: The evolution of business process management. IBM DeveloperWorks. Retrieved March 3, 2012, from It?s strongly recommended that you get some further information about business process management from other Internet sources that you locate on your own. When you've had a chance to read these articles, review information from the background readings, and conduct your own research, please prepare a 3-4 page paper on the topic: Basic principles for updating business processes tied to legacy information systems Try to identify 3-5 basic short principles, and explain how each can be implemented and why it?s important. See Expectations, below.


Paper#1062 | Written in 18-Jul-2015

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