Description of this paper

Consider the following quality cost report:...

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Solution


Question

Consider the following quality cost report: Year 1 Year 2 Year 3 Prevention $950 $1,065 $995 Appraisal $1,250 $1,100 $900 Internal failure $875 $925 $975 External failure $1,400 $1,500 $1,625 Total quality costs $4,475 $4,590 $4,495 Total revenues $25,000 $26,500 $27,775 Qcost : Quality Cost Year 1 Year 2 Year 3 % of Rev-% of QCosts % of Rev-% of QCosts % of Rev% of QCost Prevention 3.80% 21.23% 4.02% 23.20% 3.58% 22.14% Appraisal 5.00% 27.93% 4.15% 23.97% 3.24% 20.02% Internal failure 3.50% 19.55% 3.49% 20.15% 3.51% 21.69% External failure 5.60% 31.28% 5.66% 32.68% 5.85% 36.15% TOTAL 17.90% 100.00% 17.32% 100.00% 16.18% 100.00% Do you believe this firm?s quality initiatives have been successful? Be sure to justify your opinion with specific information from the quality report.

 

Paper#12917 | Written in 18-Jul-2015

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