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The following information was received from Shelti...




The following information was received from Sheltie Manufacturing. Warranty claims $ 170,000 Product liability lawsuits 200,000 Rework costs 600,000 Quality training 355,000 Inspection of incoming material 900,000 Statistical process control 650,000 Waste 390,000 Product quality audits 485,000 Total sales $50,000,000 REQUIRED: a. Compute the total prevention costs. b. Compute the total appraisal costs. c. Compute the total internal failure costs. d. Compute the total external failure costs. e. Define each of the above costs.


Paper#12918 | Written in 18-Jul-2015

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