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UoP OPS/571 Week 5 Quiz




1) Which is the international standard for quality management for automotive industry suppliers of production parts, materials, and services?;AI 9000;TL 9000;QS 9000;AS 9000;2) What is one analytical tool common to all quality improvement programs?;Pareto charts;Continuous improvement;Management by fact;Kaizen;3) What is the certification when a qualified national or international standards body or similar certifying agency audits and certifies that a company is ISO 9000-compliant?;Third party;First party;Fourth party;Second party;4) Who is responsible for performing the first-party certification audit for a supplier firm?;Firm;Certifying agency;Suppliers;Customer;5) An opportunity flow diagram would best fit in which DMAIC category?;Define;Analyze;Improve;Measure;6) ISO 9000 is primarily concerned with what type of quality management standards?;Business-to-consumer transactions;Environmental;Suppliers to the automotive or telecommunication industries;? Business-to-business commerce;7) A fishbone diagram might be found in which DMAIC category?;? Define;Improve;Measure;? Analyze;8) What is the international quality management standard for quality management and assurance that is primarily concerned with quality of air, water, and soil?;ISO 14000;ISO 2000;ISO 9000;QS 9000;9) What is a reason that a company may pursue ISO-9000 certification?;Certification provides a company with unlimited legal liability protection;Certification is required by most insurance agencies;Certification is required by the European Community to show that a firm has used appropriate standards;Certification provides competitive advantage in the global markets for suppliers;10) What form of ISO 9000-certification is the final requirement before a company may be registered and recorded as having achieved ISO 9000 status?;First party;Second party;Fourth party;Third party


Paper#18485 | Written in 18-Jul-2015

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