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MGT/521 Week 3 Knowledge Check (21 out of 21 correct)




1. The process of dividing work activities into separate job tasks is known as ________.;A. work specialization;B. differentiation;C. chain of command;D. span of control;2. The process of grouping jobs together is known as ________.;A. departmentalization;B. centralization;C. formalization;D. decentralization;3. The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.;A. employee power distance;B. unity of command;C. span of control;D. chain of command;4. Which of the following is a characteristic of a mechanistic organization?;A. Cross-functional teams;B. Free flow of information;C. Wide spans of control;D. Clear chain of command;5. Which of the following structures is highly adaptive, loose, and flexible?;A. Organic;B. Centralized;C. Vertical;D. Mechanistic;6. Companies would become more ________ if they allowed professionals to set the priorities and allocate the resources for their departments.;A. bureaucratic;B. mechanistic;C. diversified;D. organic;7. In a ________ structure, no clear chain of command exists.;A. team;B. project;C. mechanistic;D. functional;8. Which organizational design increases the complexity of assigning people to projects?;A. Matrix structure;B. Team structure;C. Boundaryless structure;D. Learning structure;9. In which of the following organizational designs are employees most likely to experience communication difficulties?;A. Team structures;B. Matrix structures;C. Project structures;D. Boundaryless structures;10. A company brings team members together to collaborate on resolving mutual problems that affect each of their areas. This is an example of the use of ________.;A. cross-functional teams;B. task forces;C. communities of practice;D. cross-cultural teams;11. A temporary committee formed to address a specific short-term problem that affects several departments is known as a ________.;A. task force;B. community of practice;C. strategic partnership;D. joint venture;12. Which of the following will help in making communities of practice successful?;A. Conducting face-to-face meetings, instead of online meetings;B. Having clear accountability and managerial oversight;C. Encouraging members to nurture competing goals;D. Focusing on simple and routine issues that can be easily tackled;13. The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.;A. forming;B. storming;C. norming;D. performing;14. During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group?s direction emerge.;A. forming;B. storming;C. norming;D. performing;15. The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.;A. norming;B. forming;C. storming;D. performing;16. In which of the following conflict-management techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?;A. Collaborating;B. Compromising;C. Forcing;D. Accommodating;17. Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________.;A. compromising;B. forcing;C. accommodating;D. avoiding;18. Which of the following lists are the five conflict-management options available to managers?;A. Accommodating, Asserting, Avoiding, Compromising, and Cooperating;B. Avoiding, Collaborating, Cooperating, Compromising, and Forcing;C. Accommodating, Avoiding, Collaborating, Cooperating, and Forcing;D. Accommodating, Avoiding, Collaborating, Compromising, and Forcing;19. Behavior patterns expected of someone occupying a given position in a social unit is called a ________.;A. role;B. status;C. profile;D. persona;20. Which of the following is a negative aspect of group norms?;A. Being part of a group has the ability to increase an individual's antisocial actions.;B. The most widespread norms are those related to dress codes.;C. Groups become dysfunctional when they maintain strict norms.;D. Norms do not influence employees' performance.;21. Which of the following is an accurate statement regarding status systems?;A. Anything can have status value if others in the group evaluate it that way.;B. Status is a weak employee motivator even though it has behavioral consequences.;C. Status can only be formally conferred on individuals.;D. Status systems are independent of aspects such as prestige and grading.


Paper#19387 | Written in 18-Jul-2015

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