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True or false 1) Efficiency focuses on the means of achieving goals, whereas effectiveness focuses on the results




True or false;1) Efficiency focuses on the means of achieving goals, whereas effectiveness focuses on the results themselves.();2) To be effective means to use resources wisely and cost-effectively.();3) One of a manager's responsibilities is motivating people to work hard to achieve the organization's goals.();4) Middle managers determine the overall direction of the organization and establish the objectives, strategies, and policies for it.();5) Bernardo Rodriguez is the chief operating officer of a small IT firm operating in the northeastern United States. He and the chief executive officer feel it is time to decide whether to expand to other regions, so the next best step for them will be to isolate themselves and make the decision.();6) Fred King runs a small bookstore coffee shop. His newest employee has recommended a new, lower-cost vendor for the store's coffee supplies. However, the store would have to pay this vendor in cash, and the vendor cannot guarantee the brands or flavors of coffee from month to month. Fred immediately feels uncomfortable with the deal and says he'll pass. Fred is exhibiting good ethical judgment.();7) When a manager is ignoring actual evidence and hanging on to prior beliefs, the manager is showing a prior-hypothesis bias.();8) Strategic plans and operational plans can be just as effective when developed in the absence of a company's mission and vision.();9) Good organizational planning starts at the grassroots level, where objectives and goals are conceived and then "bubbled up" to top management to be developed into strategic planning documents. ();10) An objective is a specific, short-term target designed to achieve the broad, long-range targets that an organization wishes to attain. ();11) Goals are broad, long-range targets that an organization wishes to attain.();12) In a SWOT analysis, the strengths and weaknesses are external.();13) If Suzy's Donuts conducted a SWOT analysis, Suzy's would identify a new Dunkin' Donuts across the street as a threat. ();14) Contingency plans can deal with emergencies or just uncertainty, so they should look at environmental, economic, competitive, and budgetary concerns, for example.();15) Hierarchical organizations are frequently represented in an organization chart.();16) Of technical, human, and conceptual skills, technical skills are often the most important for supervisory managers to have.();17) Top managers do not need human skills.();18) Dona has just been promoted to a supervisory management position, but her manager, Tom, has received feedback that her human skills are lacking. He should encourage Dona to attend a one-day training course that guarantees improvement in human skills because they are easy skills to learn.();19) TJ has an equal mix of technical, human, and conceptual skills. He is currently a supervisory manager but hopes to get a promotion. Having this mix of skills guarantees that he will become a middle manager();20) Leaders cope with change in part by communicating the new direction so that employees can align behind it.();21) One way that managers cope with complexity is by controlling and problem solving, monitoring results, and solving problems as they arise.();22) You can be a leader without being a manager.();23) Autocratic leadership is a thing of the past and has no current successful example.();24) Physicians On Call is a new practice of medical doctors who cater to wealthy elderly clients by making house calls and always accepting phone calls. One of the physicians is considered the manager of the practice, but generally decisions are made through discussion and consensus. This is an example of free-rein leadership.();25) Transactional leaders are concerned with setting goals, clarifying employee roles, providing rewards and punishments related to performance, and monitoring progress.();26) Transformational leaders model desirable values by displaying high ethical standards.;();27) Control, or monitoring performance, is a way of answering the question "Are we on track?"();28) A control standard is the minimum acceptable performance level.();29) MBWA, or management by walking around, does no good and only makes most employees nervous.();30) Negative performance should be corrected by examining the reasons why performance is less than desirable and taking appropriate action to achieve desired outcomes.()


Paper#19420 | Written in 18-Jul-2015

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