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Business Multiple Choices




1. The primary difference between a supervisor and a working supervisor is that;a.;Working supervisors make up the first tier of management, while supervisors are considered mid-level managers.;b.;Supervisors usually manage entry-level employees, while working supervisors manage more experienced employees.;c.;Working supervisors are not considered part of management.;d.;Supervisors are not considered part of management.;2. Which of the following statements concerning supervisors is NOT true?;a.;Supervisors are considered to be mid-level managers within an organization.;b.;Managers expect supervisors to obtain better performance from their human resources in an environment that is constantly changing.;c.;The work of supervisors requires professional and interpersonal skills.;d.;It is typically the first management experience people obtain.;3. Taylor?s principles of scientific management include;a.;Analyze the tasks associated with each job.;b.;Recruit the employee best suited to perform the job.;c.;Instruct the worker in the one best way to perform the job.;d.;All of the above.;4. Which of the following is NOT one of the steps of the functional approach to management?;a.;Use organizational elements toward common objectives.;b.;Design a structure, with clearly defined tasks and authority.;c.;Plan a course of action.;d.;Study employee motivation in relation to various supervisory approaches.;5. Which of the following is considered to be one of the focal points of the Behavioral School of Management?;a.;Emphasis is placed on the functions that managers perform.;b.;The importance of what motivates individual and group behavior in organizations is emphasized.;c.;Mathematical models are the key issues that management is concerned with.;d.;Managers analyze the tasks that are associated with each job in an effort to improve productivity.;6. Frederick Winslow Taylor, the father of scientific management, felt the manager?s job was to;a.;Research the industry in which the company does business.;b.;Perform mental tasks, such as determining the ?one best way? to do a job.;c.;Design new approaches to completing tasks.;d.;Maintain good rapport among co-workers.;7. Sierra uses mathematical models to determine the effect on production if the cost of materials increases by 20 percent. She is utilizing;a.;Scientific management.;b.;The behavioral science approach.;c.;The functional approach.;d.;The quantitative/systems approach.;8. Which of the following is NOT characteristic of the work attitudes and experiences of generation Xers?;a.;They do not share their parents' views about company loyalty.;b.;They are more patient and willing to accept change.;c.;They expect employers to provide them with more personal and leisure time.;d.;They tend to be more educated than previous workers.;9. Which of the following is true about the glass ceiling?;a.;It is a visible barrier to upward mobility.;b.;It only affects women.;c.;It impacts both minorities and women;d.;It means the same thing as the term ?glass walls.?;10. The supervisors at Millcroft Industries have been instructed to allocate more time for on-the-job employee training and to encourage workers to pursue continuing education. This is most likely because;a.;Millcroft will soon be instituting a job sharing program.;b.;The majority of Millcroft's employees are underemployed.;c.;Supervisors at Millcroft do not have enough to keep them busy.;d.;The company hopes to gain a competitive advantage over its competitors.;11. Which of the following is NOT a workplace trend?;a.;Businesses will reduce the number of jobs that are eliminated and/or outsourced.;b.;Continuing high cost of health care in the United States.;c.;Growing need to develop retention strategies for the current and future workforce.;d.;Labor shortage at all skill levels.;12. Regarding international business;a.;Many U.S. firms may move production overseas because of low wages.;b.;International opportunities for technically competent U.S. supervisors will decrease as countries develop their own management class.;c.;Corporate culture is largely the same everywhere.;d.;Supervisory techniques that work in the Untied States are almost always successful in other countries as well.;13. Giving employees the authority and responsibility to achieve objectives is known as;a.;Participative management;b.;Autocratic management.;c.;Empowerment;d.;Two-tier management;14. The set of shared values, purposes, and beliefs that employees have about an organization is its;a.;Organizational approach.;b.;Values-and-beliefs statement.;c.;Corporate climate.;d.;Corporate culture.;15. The _____ was designed to protect employees by holding employers responsible for maintaining a hazard-free workplace.;a.;Family and Medical Leave Act.;b.;Americans with Disabilities Act.;c.;Occupational Safety and Health Act.;d.;Fair Labor Standards Act.;16. Which of the following is NOT crucial for supervisors to become true professionals?;a.;They must put work before family.;b.;They have to develop as innovators and idea people.;c.;They must lead by example.;d.;They must constantly update their own skills and knowledge.;17. _____ is when a manager gives employees authority and responsibility to accomplish their individual and the organization?s objectives.;a.;Engagement;b.;Empowerment;c.;Participative management;d.;Positive reinforcement


Paper#20179 | Written in 18-Jul-2015

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