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Strayer BUS 302 Management Quiz 5 Chapter 8 & 9

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Instructions This quiz consist of 30 multiple choice questions. The first 15 questions cover the material in Chapter 8. The second 15 questions cover the material in Chapter 9. Be sure you are in the correct Chapter when you take the quiz.;Question 1;3 out of 3 points;A country or region that has an attractive business climate for companies that want to go global has found an ____.;Question 2;3 out of 3 points;The purpose of pre-departure language and cross-cultural training is to ____.;Question 3;3 out of 3 points;What are the two types of political risk that affect companies conducting global business?;Question 4;3 out of 3 points;A country or region that has an attractive business climate for companies that want to go global has ____.;Question 5;3 out of 3 points;are both examples of cooperative contracts.;Question 6;3 out of 3 points;is the set of shared values and beliefs that affects the perceptions, decisions, and behavior of people from a particular country.;Question 7;3 out of 3 points;A(n) ____ is a direct tax on imported goods designed to make it more expensive to buy those goods, instituted in hopes of reducing the volume of those imported goods in a given country.;Question 8;3 out of 3 points;Several Arab countries boycott Coca-Cola products because the soft-drink company maintains product distributors in Israel. This boycott is an example of ____.;Question 9;3 out of 3 points;As Malta got ready for its admittance into the European Union (EU), all taxes on the importation of goods manufactured in Malta were eliminated. Malta was preparing to become part of a(n) ____.;Question 10;3 out of 3 points;A multinational company that acts with ____ has offices, manufacturing plants, and distribution facilities in different countries all which run based on the same rules, guidelines, policies, and procedures.;Question 11;3 out of 3 points;Fran Wilson Creative Cosmetics is a medium-sized U.S. company that sells 1.5 million tubes of its lipstick annually in Japan. It has no physical presence within the country beyond the fact its products are sold there. Fran Wilson Creative Cosmetics uses ____ to reach the Japanese market.;Question 12;3 out of 3 points;In a multinational firm, managers at company headquarters typically prefer an emphasis on ____ because it simplifies decisions.;Question 13;3 out of 3 points;occurs when a company sells domestically produced products to customers in foreign countries.;Question 14;3 out of 3 points;Protectionism is the use of trade barriers to protect local companies and their workers from ____.;Question 15;3 out of 3 points;The signing of the ____ created a regional trading zone in Europe.;Question 16;3 out of 3 points;is characterized by simple, easy-to-learn steps, low variety, and high repetition.;Question 17;3 out of 3 points;is a feeling of intrinsic motivation, in which workers perceive their work to have meaning and perceive themselves to be competent, having an impact, and capable of self-determination.;Question 18;3 out of 3 points;A manufacturer of acrylic and latex gloves sells to medical laboratories, to factories where employees handle chemicals, to companies that manufacture micro-tech equipment, and to cleaning services. Because it is organized to better satisfy the needs of each of its four target markets, the manufacturer uses ____ departmentalization.;Question 19;3 out of 3 points;Job specialization can result in ____.;Question 20;3 out of 3 points;Of all types of departmentalization, ____ departmentalization requires the highest level of management skill for successful implementation.;Question 21;3 out of 3 points;is the degree to which a job gives workers the discretion, freedom, and independence to decide how and when to accomplish their jobs.;Question 22;3 out of 3 points;involves assigning direct authority and responsibility to a subordinate to complete tasks for which the manager is normally responsible.;Question 23;3 out of 3 points;The Ryerson University Library is organized in a hierarchy with six unit heads reporting to a chief librarian. Within these units are fifteen librarians and forty-seven full-time library staff. One of the tools used in the organizational development of the library was to systematically move employees from one job to another to give them an opportunity to learn and use different skills. The Ryerson University Library used ____.;Question 24;3 out of 3 points;Except for the core business activities that they can perform better, faster, and cheaper than others, ____ outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.;Question 25;3 out of 3 points;is the collection of activities that transform inputs into outputs that customer?s value.;Question 26;3 out of 3 points;One of the key assumptions underlying the chain of command is ____, which means that workers should report to just one supervisor.;Question 27;3 out of 3 points;When managers delegate work, three transfers occur. The three transfers are responsibility, authority, and ____.;Question 28;3 out of 3 points;Hallmark has four departments. These departments are (1) Flowers and Gifts, (2) Cards and E-cards, (3) Hallmark Collectibles, and (4) Photo Albums and Scrapbooks. Hallmark uses ____ departmentalization.;Question 29;3 out of 3 points;In terms of the chain of command, ____ authority is the right to command immediate subordinates, while ____ authority is the right to advise but not command others who are not subordinates.;Question 30;3 out of 3 points;departmentalization is notorious for confusion and conflict between project managers in different areas of the organization.;**********************************************;Question 1;A country or region that has an attractive business climate for companies that want to go global has found an ____.;Answer;easy access to growing markets;experienced marketplace metamorphosis;eliminated all political risks;a limited infrastructure;The purpose of pre-departure language and cross-cultural training is to ____.;Answer;cater to employees who require affective learning;increase job empathy;encourage job specialization;reduce the uncertainty for those becoming expatriates;avoid legal problems in the future;Question 3;What are the two types of political risk that affect companies conducting global business?;Answer;political uncertainty and policy uncertainty;policy uncertainty and expropriation potential;cultural strength and political risks;infrastructure dynamism and political uncertainty;nationalism and economic uncertainty;Question 4;A country or region that has an attractive business climate for companies that want to go global has ____.;Answer;a large population of unskilled workers;an effective but cost-efficient place to build an office or manufacturing site;a small youth population;natural boundaries;Question 5;are both examples of cooperative contracts.;Answer;Licensing and joint ventures;Franchising and licensing;Direct investment and indirect investment;Direct exporting and indirect exporting;Joint ventures and strategies alliances;Question 6;is the set of shared values and beliefs that affects the perceptions, decisions, and behavior of people from a particular country.;Answer;National mindset;National culture;Cultural nationalization;Cultural diversity;National diversity;Question 7;A(n) ____ is a direct tax on imported goods designed to make it more expensive to buy those goods, instituted in hopes of reducing the volume of those imported goods in a given country.;Answer;tariff;nontariff barrier;trade roadblock;boycott quota;import subsidy;Question 8;Several Arab countries boycott Coca-Cola products because the soft-drink company maintains product distributors in Israel. This boycott is an example of ____.;Answer;geocentrism;nationalism;nationalization;a trade barrier;acculturation;Question 9;As Malta got ready for its admittance into the European Union (EU), all taxes on the importation of goods manufactured in Malta were eliminated. Malta was preparing to become part of a(n) ____.;Answer;zone of ethnocentricity;regional trading zone;neutral trading area;international cartel;global market;Question 10;A multinational company that acts with ____ has offices, manufacturing plants, and distribution facilities in different countries all which run based on the same rules, guidelines, policies, and procedures.;Answer;policy certainty;global consistency;global adaptation;global certainty;regiocentrism;Question 11;Fran Wilson Creative Cosmetics is a medium-sized U.S. company that sells 1.5 million tubes of its lipstick annually in Japan. It has no physical presence within the country beyond the fact its products are sold there. Fran Wilson Creative Cosmetics uses ____ to reach the Japanese market.;Answer;franchising;direct investment;licensing;a strategic alliance;exporting;Question 12;In a multinational firm, managers at company headquarters typically prefer an emphasis on ____ because it simplifies decisions.;Answer;local consistency;local adaptation;global adaptation;global consistency;domestic adaptation;Question 13;occurs when a company sells domestically produced products to customers in foreign countries.;Answer;Direct foreign investment;Franchising;Licensing;Exporting;A joint venture;Question 14;Protectionism is the use of trade barriers to protect local companies and their workers from ____.;Answer;international unions;foreign competition;trademark infringements;patent violations;Question 15;The signing of the ____ created a regional trading zone in Europe.;Answer;Maastricht Treaty;Pact for Free Trade Agreement;Global Agreement for Transactional Trading (GATT);South-East Asia Pact;Question 16;is characterized by simple, easy-to-learn steps, low variety, and high repetition.;Answer;Job consistency;Job specialization;Task reengineering;Standardization;Task homogeneity;Question 17;is a feeling of intrinsic motivation, in which workers perceive their work to have meaning and perceive themselves to be competent, having an impact, and capable of self-determination.;Answer;Reciprocity;Motivational assertion;Eutonomy;Empowerment;Autonomy;Question 18;A manufacturer of acrylic and latex gloves sells to medical laboratories, to factories where employees handle chemicals, to companies that manufacture micro-tech equipment, and to cleaning services. Because it is organized to better satisfy the needs of each of its four target markets, the manufacturer uses ____ departmentalization.;Answer;matrix;product;customer;geographic;functional;Question 19;Job specialization can result in ____.;Answer;high job satisfaction;employee boredom;low employee turnover;complicated job designs;low absenteeism;Question 20;Of all types of departmentalization, ____ departmentalization requires the highest level of management skill for successful implementation.;Answer;geographic;customer;matrix;product;functional;Question 21;is the degree to which a job gives workers the discretion, freedom, and independence to decide how and when to accomplish their jobs.;Answer;Task significance;Task identity;Skill variety;Autonomy;Skill feedback;Question 22;involves assigning direct authority and responsibility to a subordinate to complete tasks for which the manager is normally responsible.;Answer;A job description;Staff functionality;Delegation of authority;Decentralization;An organization chart;Question 23;The Ryerson University Library is organized in a hierarchy with six unit heads reporting to a chief librarian. Within these units are fifteen librarians and forty-seven full-time library staff. One of the tools used in the organizational development of the library was to systematically move employees from one job to another to give them an opportunity to learn and use different skills. The Ryerson University Library used ____.;Answer;task aggregation;job specialization;job enlargement;employee specialization;job rotation;Question 24;Except for the core business activities that they can perform better, faster, and cheaper than others, ____ outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.;Answer;modular organizations;hierarchical organizations;boundaryless organizations;organizational networks;virtual organizations;Question 25;is the collection of activities that transform inputs into outputs that customer?s value.;Answer;Reengineering;Functionalization;Organizational structure;Production positioning;Organizational process;Question 26;One of the key assumptions underlying the chain of command is ____, which means that workers should report to just one supervisor.;Answer;delegation of command;empowerment;synergistic authority;unity of command;centralization of authority;Question 27;When managers delegate work, three transfers occur. The three transfers are responsibility, authority, and ____.;Answer;utility;synergy;reciprocity;accountability;empathy;Question 28;Hallmark has four departments. These departments are (1) Flowers and Gifts, (2) Cards and E-cards, (3) Hallmark Collectibles, and (4) Photo Albums and Scrapbooks. Hallmark uses ____ departmentalization.;Answer;matrix;product;customer;geographic;functional;Question 29;In terms of the chain of command, ____ authority is the right to command immediate subordinates, while ____ authority is the right to advise but not command others who are not subordinates.;Answer;departmental, functional;centralized, decentralized;functional, expert;internal, external;line, staff;Question 30;departmentalization is notorious for confusion and conflict between project managers in different areas of the organization.;Answer;Matrix;Functional;Customer;Product;Geographic

 

Paper#24199 | Written in 18-Jul-2015

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