Zappos;Review;? Rooney, B. (2008, July 8). Shoe-ingaway convention. ABC News Nightline. Retrieved from http://abcnews.go.com/Business/story?id=5326827&page=1#.ULb3MuSTxIE;This article examines Zappos? approach to acquiring, training, and retaining talent for its e-commerce shoe business.;Respond to the following;? Why is Zappos so successful? What theories and concepts apply to this company?;? What do you think of Tony Hsieh?s approach to hiring and retaining employees? How does it fit in with your view of motivation?
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