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SHu QSO690 Term paper

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QSO 690: Term Paper: Guidelines and Rubric;Overview;The goal of this final paper is provide you the opportunity to apply the knowledge of Management Science acquired in this program to produce an Operations Paper, Issue Paper, or Application Paper.;? Operations Paper (In-depth study of the management of operations in a particular manufacturing or service unit);Select a manufacturing unit such as the Osram Sylvania plant in Manchester or select any service unit such as the Bank of America branch in Hooksett. Make an in-depth study of any or all aspects of operations in the selected manufacturing/service unit. Use first-hand data collected personally and/or secondary data from the Internet, books, and articles from reputed journals. The primary focus of the paper should be the management of operations at the selected manufacturing/service unit. You must include your own critical analysis and comments throughout the paper and recommendations for improvement.;? Issue Paper (In-depth study of an issue related to management of operations);The research paper would be on an issue related to management of operations such as Comparison between ISO 9000 and ISO 14000 Standards or managing quality in healthcare organizations. It can be based on first-hand data collected personally and/or secondary data, Internet, books and articles from reputed journals. The paper should include examples from real companies and your own analysis and comments throughout the paper.;? Application Paper (Application of the concepts and techniques of management of operations to a real system or problem);The application problem would involve application of the concepts and techniques of the management of operations to a real problem or system. The application paper would start out with the clear description of the problem or system. It would then go on to data collection about the problem or system and the application of appropriate concepts and techniques of management of operations. The paper would conclude with practicable recommendations for the solution/ alleviation of the problem or improvements to the system.;Objectives;The purpose of this paper is to challenge students to apply the knowledge of Management Science acquired during the course to a realistic situation.Based on the knowledge obtained in this course and previous course work, students will examine and conduct an in-depth analysis of the application of the concepts and techniques of service management to a real service.;Main Elements;The main body of the term paper (excluding cover page, executive summary, table of contents, appendices and references) should be about eight to ten pages length, 12 point Times Roman font and double-spaced. The written paper will be due during the final week. The final week will be devoted to discussing the term papers prepared by the class.;For Your Information;? You can use the Internet to download full text articles from various periodicals for free from Shapiro library website. Go to the Southern New Hampshire University website www.snhu.edu, click on library, and then click on the Electronic Resources link. You will require the fourteen digit barcode from your student ID to login.;? As a student you are eligible to buy software at greatly reduced academic prices. Contact the University bookstore in Manchester or any big computer vendor and ask for academic prices for software.;Format;Milestone 1: Submit Term Paper Proposal;In 5-5 Term Paper: Milestone 1, you will submit a one page proposal for your term paper. This assignment is not graded, but will provide feedback and guidance for the Term Paper due in Module Ten.;Milestone 2: Submit Final Term Paper;In 10-4 Term Paper Submission: Milestone 2, you will submit the Term Paper to your instructor for grading.The format should be meet the requirements specified above. The graded assignment is worth 325 points.;Rubric;Critical Elements;Exemplary;Proficient;Needs Improvement;Not Evident;Value;Background;Provides a comprehensive overview of concepts and techniques of service management;(9-10);Provides a good overview of concepts and techniques of service management;(8);Briefly describes background information on concepts and techniques of service management;(7);Fails to provide background information on concepts and techniques of service management;(0-6);10;Identification of Problem;Highlights key points including the identified issue(s). Presents a well-definedcontext from a multiple perspectives;(9-10);Highlights key points of the identified issue(s)Attempts to define the context from multiple perspectives;(8);Briefly highlights key points of the identified issue(s);(7);Fails tohighlight key points of the identified issue(s);(0-6);10;Analysis/Critical Thinking;Provides an in-depth analysis of the problems and strategy from multiple perspective;(18-20);Analyzes the problems and strategy;(16-17);Attempts to analyzethe problems and strategy;(14-15);Fails to analyze the problems and strategy;(0-13);20;Recommendation/Action Plan;Offers extensive alternative solutions via plan of action by applyingrespective theories;(18-20);Offersextensive alternative solutions via plan of action;(16-17);Attempts to offer analternative solution plan of action;(14-15);Fails to offer analternative solution plan of action;(0-13);20;Mechanics;No errors related to organization, grammar, and style.;(9-10);Minor errors related to organization, grammar, and style.;(8);Some errors related to organization, grammar, and style.;(7);Major errors related to organization, grammar, and style.;(0-6);10;APA Citation;All sources (information and graphics) are accurately documented in APA format.;(9-10);All sources (information and graphics) are accurately documented, but many are not in APA format.;(8);Some sources are not accurately documented in APA format.;(7);None of the sources are accurately documented in APA format.;(0-6);10;Application of theory, scholarly resources, and course concepts;Incorporates concepts and theory from course material and scholarly resources competently;(18-20);Applies theory, scholarly resources, and course concepts;(16-17);Incorporates some theory, scholarly resources, and course concepts;(14-15);Fails to utilize scholarly resources, apply theory or course concepts;(0-13);20;Earned Total;Comments;100%

 

Paper#25962 | Written in 18-Jul-2015

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