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Texas BUS300 exam 1




Question 1;An organization is ________.;a deliberate arrangement of people to accomplish some specific purpose;a group of individuals focused on profit-making for their shareholders;the physical location where people work;any collection of people who perform similar tasks;2 points;Question 2;Franchising is used widely by ________.;restaurant chains;accounting firms;electric power companies;universities;2 points;Question 3;A fraternity is an example of an organization because it is comprised of people who ________.;share the same values, traditions, and customs;share the same goals and values;function under the same set of rules and regulations;share goals and function within a common structure;2 points;Question 4;Which is an important job responsibility for a middle manager?;translating goals defined by top managers into action;performing tasks that are not related to long-term goals;helping top managers define goals;defining the organization?s long-term goals;2 points;Question 5;What determines whether an organization has a strong culture or a weak culture?;how much employees are compensated for their efforts and whether they think their compensation is fair;whether or not employees feel that the organization is ethical;how fairly employees feel that they are being treated;how much employees accept the organization's key values and are committed to those values;2 points;Question 6;The classical view of social responsibility is that a for-profit organization's responsibility is ________.;to maximize profits only;to maximize both profits and the general welfare;to maximize opportunity for all;to help as many people as possible;2 points;Question 7;The primary job of a manager is to ________.;make decisions that help an organization grow;coordinate between organization leaders and ordinary employees;tackle tasks that are too difficult for nonmanagerial employees;direct and oversee the work of others;2 points;Question 8;Part of what defines an organization is its purpose.;True;False;2 points;Question 9;In the socioeconomic view of organizational social responsibility, management's responsibility includes protecting and improving society.;True;False;2 points;Question 10;Today, the basic management functions are considered to be ________.;commanding, organizing, leading, and decision making;planning, organizing, leading, and motivating;planning, coordinating, leading, and monitoring;planning, organizing, leading, and controlling;2 points;Question 11;Joint ventures are a type of ________.;strategic alliance;license;franchise;foreign subsidiary;2 points;Question 12;Which set of skills would you expect the President of the United States to be least in need of?;conceptual;interpersonal;technical;political;2 points;Question 13;Which of the following most accurately reflects the difference between strong cultures and weak cultures?;Strong cultures have less of an influence on employee behavior than do weak cultures.;Strong cultures tend to encourage employee innovation, while weak cultures do not.;Company values are more deeply held and widely shared in strong cultures than in weak cultures.;Weak cultures are found in most successful organizations, whereas strong cultures are relatively rare.;2 points;Question 14;A typical first-level manager spends more of his or her time leading than planning.;True;False;2 points;Question 15;The culture of an organization is analogous to the ________ of an individual.;motivation;ability;skills;personality;2 points;Question 16;The classical view of organizational social responsibility is that management's only social responsibility is to maximize profits.;True;False;2 points;Question 17;A fully global organization might set up a ________ with a foreign company to create a new, independent company that produces a specific product.;franchise;foreign subsidiary;joint venture;licensing agreement;2 points;Question 18;Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?;team leader;top manager;department head;project leader;2 points (Extra Credit);Question 19;Why were the Baby Boomers so much more influential than other generations with respect to changing American tastes and culture?;The Baby Boomers were a much more coherent group than other generations.;The Baby Boomers were a much more free-spirited group than other generations.;The Baby Boomers came after World War II when lifestyles were really changing.;The Baby Boomers were a much larger group than other generations.;2 points;Question 20;The cases of Enron and Bernard Madoff go beyond a question of ethics because in both cases ________.;no harm was intended and they had good reasons for what they did;billions of dollars were involved;laws were clearly broken;many people were hurt;2 points;Question 21;Henry Gantt developed graphical methods to help managers with ________ problems.;leadership;decision-making;discipline;scheduling;2 points;Question 22;Rishi Raj, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M. and reads his agenda for the day. Rishi's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Rishi then has a meeting with the unit manager, Phil Johnson, to discuss Phil's recent performance drop (a task Rishi always hates). Finally, in the late afternoon, Rishi will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day!;What role will Rishi be performing when he gives the plant tour to the newspaper reporter?;resource allocator;spokesperson;monitor;entrepreneur;2 points;Question 23;The German company Deutsche Telekom has instituted a quota for hiring women.;True;False;2 points;Question 24;According to Henri Fayol, the principle of ________ gives managers the right to give orders.;authority;order;centralization;discipline;2 points;Question 25;Today's younger workers tend to give family a higher priority than their jobs.;True;False;2 points (Extra Credit);Question 26;Good management strives for ________.;high efficiency and high effectiveness;high efficiency and low effectiveness;moderate efficiency and moderate effectiveness;low efficiency and high effectiveness;2 points;Question 27;Which of the following phrases best characterizes the culture of an organization?;how things are done around here;guidelines for where this organization is going;our official code of conduct;the most efficient way to do things;2 points;Question 28;Which of the following is NOT a topic that is addressed by organizational behavior research?;managing conflict;establishing trust;motivation;demand forecasts;2 points;Question 29;Marta is a dean at Linden State University, a school with almost 20,000 students. In her daily activities, she has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Marta sees an opportunity for her school in increasing the enrollment in individuals who were born in the 1980s and early 1990s. Which term describes these prospective students?;Gen Xers;Gen Zers;Baby Boomers;Gen Yers;2 points;Question 30;How are the "Post-Millennials" likely to be different from previous generations?;They require products that are of much higher quality than those required by individuals in previous generations.;They require products that are completely generic and not at all customized to the individual.;They require products that are completely customized to the individual.;They require products that are serious and meaningful rather than frivolous and fun.;2 points;Question 31;How do customers play a role in changing the job of the modern manager?;Managers are increasingly including customer satisfaction as a major goal.;Managers are learning to think of customers as adversaries in a battle of survival.;Managers are increasingly de-emphasizing customer satisfaction as a major goal.;Managers are inviting customers to take control of the planning and design of new products.;2 points;Question 32;Job specialization continues to be a popular way to increase productivity today.;True;False;2 points;Question 33;A global village can be best characterized as a business climate in which there are ________.;rigid international boundaries;no international boundaries;rigid rules and standards;no rules or standards;2 points;Question 34;An organization can be considered "global" simply if it carries out trade with other countries.;True;False;2 points;Question 35;According to Zappos' management, this is the secret to Zappos' success.;a brilliant business plan;low prices;technology;strong organizational culture;2 points;Question 36;All managers devote at least some of their time to planning.;True;False;2 points;Question 37;A Coca-Cola bottling plant in Bolivia is wholly owned by a local businessperson. What kind of venture is this plant likely to be?;a licensed plant;a franchise;a joint venture;a foreign subsidiary;2 points;Question 38;In his study of differences in cultural environments, Geert Hofstede found that ________.;the views of IBM employees differ widely from the general population with respect to values;people are largely the same from culture to culture with respect to values;people vary from culture to culture in five value categories;the views of managers differ greatly from those of employees with respect to values;2 points;Question 39;Effectiveness refers to the attainment of the organization's goals.;True;False;2 points;Question 40;The classical view of social responsibility holds that spending time, money, labor, or energy to improve society's welfare would ________.;deprive stockholders of resources that could be used to generate profits;show stockholders that the company knows best;help maximize profits for stockholders;not have any positive or negative impact on stockholders;2 points;Question 41;The Industrial Revolution is largely credited with ushering in the birth of ________.;the corporation;fair treatment for workers;craftsmanship;fair pay for workers;2 points;Question 42;Which of the following is likely to be the permanent result of the recent economic downturn in the United States?;Almost all of the jobs lost will return.;About a quarter of the jobs lost will not return.;Almost all of the jobs lost will not return.;About half of the jobs lost will not return.;2 points;Question 43;Marta is worried that the facilities at Linden State are not as up-to-date as they could be with respect to wi-fi access and the availability of classes on-demand using podcasts, social networking, and other digital advances. Which generation is likely to notice this deficiency the most?;Gen X;the Baby Boomers;the Post-Millennials;the children of the Baby Boomers;2 points;Question 44;Status in France within a corporation is largely ________.;based on how much money a person makes;based on an individual's personal accomplishments;measured in the same way it is in the United States.;based on such things as seniority and educational level;2 points;Question 45;The Busy Day (Scenario);Rishi Raj, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M. and reads his agenda for the day. Rishi's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Rishi then has a meeting with the unit manager, Phil Johnson, to discuss Phil's recent performance drop (a task Rishi always hates). Finally, in the late afternoon, Rishi will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day!;When Rishi attends the retirement party, he will be operating in which of the management roles?;liaison;leader;figurehead;monitor;2 points;Question 46;A candy manufacturer would increase both efficiency and effectiveness by making ________.;better candy at the same cost;the same candy at a lower cost;the same candy at the same cost;better candy at a lower cost;2 points;Question 47;Which of the following would NOT be called an "American company"?;a global corporation that originated in Dallas, Texas and has operations in 12 countries;a multidomestic with a home base in Memphis, Tennessee;a global corporation that began in Japan but has since relocated and now has its sole headquarters in Chicago;a transnational that originated in New York City with operations in 6 countries;2 points;Question 48;The Daily Recorder is considering charging online readers a flat fee for access to the news on their computers and electronic devices. Which stakeholder should the paper NOT worry about informing?;the paper's rival, The Daily Sun;the paper's print subscribers;the unions that control the paper's workers;the paper's online customers;2 points;Question 49;The external environment of an organization includes factors and forces that can affect how the organization operates.;True;False;2 points;Question 50;Almost all managerial tasks involve ________.;long-term planning;superb political skills;decision making;technical skills;2 points;Question 51;Prior to the recession that began in 2008, many businesses became highly leveraged, which is another term for a company with a high debt-to-assets ratio.;True;False;2 points;Question 52;How is a corporate ritual different from a corporate story or legend?;A ritual does not attempt to teach a specific lesson while a story or legend does.;A story or legend is not to be taken seriously while a ritual is.;A ritual is not to be taken seriously while a story or legend is.;A story or legend does not attempt to teach a specific lesson while a ritual does.


Paper#29569 | Written in 18-Jul-2015

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