1. Question: (TCO 5) What is the forecast for May, based on a weighted moving average applied to the following past-demand data and using the weights 4, 3, and 2 (largest weight is for most recent data)?;Nov. Dec. Jan. Feb. Mar. Apr.;37 36 40 42 47 41;42.5;33.6;40.3;44.1;43.22;Question 2. Question: (TCO 5) Jim's department at a local department store has tracked the sales of a product over the last 10 weeks using exponential smoothing with an alpha of 0.3. In January, he forecasted $150,000 in sales and achieved $155,000 is sales. Using this same forecasting model, estimate Jim?s February sales.;$152,000;$155,000;$151,500;$105,000;Question 3. Question: (TCO 5) Using a 3-year moving average, forecast the amount for Year 10.;Year Demand;1 74;2 90;3 59;4 91;5 140;6 98;7 120;8 123;9 99;Year 10 = 122.87;Year 10 = 99.98;Year 10 = 110.67;Year 10 = 114;Question 4. Question: (TCO 7) Which of the following helps operations managers focus on the trivial few and the critical many?;Value analysis;Value engineering;Financial analysis;Product-by-value analysis;None of the above;Question 5. Question: (TCO 7) Which of the following moments of truth exemplifies the customer's standard expectations?;Your advisor made you wait, even though you had an appointment.;You had to visit once to reach your academic advisor.;Your advisor was competent, helpful, and understanding.;Your advisor failed to keep his or her appointment with you;Question 6. Question: (TCO 7) Forecasts are usually classified by time horizon into three categories. What are they?;Short-range, medium-short, and long-range;Finance/accounting, marketing, and operations;Strategic, tactical, and operational;Exponential smoothing, regression, and time series;Long-range, medium-range, and short-range;0 of 3;Comments;Question 7. Question: (TCO 7) A product's life cycle is divided into four stages, which are _____.;introduction, growth, decline, and maturity;introduction, growth, stability, and decline;introduction, maturity, saturation, and decline;introduction, growth, immaturity, and decline;None of the above;Question 8. Question: (TCO 7) The specific components inputted into the fourth house in the house of quality are satisfied by _____.;the quality plan;customer requirements;design characteristics;the production process;Question 9. Question: (TCO 5) In time series, which of the following cannot be predicted?;Random variations ?blips?;Technological trends;Seasonal fluctuations;Regular fluctuations;Large decreases in demand;Question 10. Question: (TCO 6) Which of these statements best describes computer-aided design (CAD)?;It is the interactive use of computers to design a product and prepare engineering documentation.;The use of special computer programs to direct and control manufacturing equipment.;It is the ability to depict objects in three-dimensional form.;It is a visual form of communication in which images substitute for the real thing.;1. Question: (TCO 7) What is quality function deployment (QFD)? Provide an example of how it can be used.;Question 2. Question: (TCO 7) What are the benefits to manufacturability and value engineering?;Question 3. Question: (TCO 5) What are the benefits of quantitative and qualitative forecasting methods?;Question 4. Question: (TCO 5) Which one of the four components of a time series is rarely forecast, and why is this?;Question 5. Question: (TCO 6) What is a make-or-buy decision and why is it so important?
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