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Strayer Bus302 quiz 3 (July 31, 2014)

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Question 1;The last step in the basic model of ethical decision making is to ____.;Answer;monitor the results;determine benchmarks;act;make a choice;select an ethical leader;Question 2;The U.S. Sentencing Commission Guidelines impose smaller fines on companies that ____.;Answer;have never before violated ethics principles;have already established a specific type of compliance program;have already established an affirmative action program;were unaware of the unethical behavior of employees;are not concerned with the ethical behavior of employees;Question 3;IBM has a long-standing ?Reinventing Education? program, which involves intensive research into how educational institutions can use the fruits of new technologies to transform what they do and thereby improve education. In the process, the program is actually helping to shape a market of significant interest to IBM. IBM views the program as an investment rather than as a charitable contribution. This is an example of the positive relationship between social responsibility and ____.;Answer;social consensus;secondary shareholders;economic performance;covert stakeholders;resource munificence;Question 4;When media in India informed the public that Coca-Cola products bottled in India contained a high level of certain cancer-causing pesticides, the Indian government immediately ordered Coke to stop production. The Indian government served as a(n) ____.;Answer;primary shareholder;primary stakeholder;integrated stakeholder;secondary stakeholder;overt stakeholder;Question 5;When addressing issues of high ____, managers are more aware of the impact their decisions have on others, they are more likely to view the decision as an ethical decision, and they are more likely to worry about doing the right thing.;Answer;social consensus;ethical intensity;temporal immediacy;proximity of effect;ethical temporality;Question 6;The ____ model holds that the only social responsibility that businesses have is to maximize profit.;Answer;economic;stakeholder;shareholder;accounting;fiscal;Question 7;stakeholders are any groups that can influence or be influenced by the company and can affect public perceptions about its socially responsible behavior.;Answer;Preliminary;Secondary;Covert;Conventional;Reactive;Question 8;Why is it often difficult for an employee to assume the role of whistleblower?;Answer;because managers have such broad spans of management;because employees fear that they will be punished;because of organizational decentralization;because of employee empowerment;because of the U.S. Sentencing Commission Guidelines;Question 9;stakeholders are groups, such as shareholders, employees, customers, suppliers, governments, and local communities, on which the organization depends for long-term survival.;Answer;Primary;Secondary;Functional;Conventional;Proactive;Question 10;A(n) ____ is a written test that estimates employee honesty by directly asking job applicants what they think or feel about theft or about punishment of unethical behaviors.;Answer;situational-based integrity test;personality-based integrity test;behavioral integrity test;framed integrity test;overt integrity test;Question 11;Which of the following is a secondary stakeholder group?;Answer;governments;suppliers;the media;employees;shareholders;Question 12;Bayer AG, Syndial SpA, Crompton Corp., DuPont Dow Elastomers, and Zeon Chemicals are all international manufacturers of rubber chemicals. They have all been indicted as participants in a price-fixing scheme that drove up the costs of rubber chemicals used to make shoes, tires, and other products. These companies ignored their ____ responsibility to society.;Answer;economic;ethical;legal;discretionary;fiscal;Question 13;The three stages of moral development identified by Kohlberg are ____.;Answer;amoral level, moral level, and post-moral level;preconventional level, conventional level, and postconventional level;introductory stage, growth stage, and maturity stage;individual stage, organizational stage, and industry-wide stage;unconventional level, preconventional level, and postconventional level;Question 14;Secondary stakeholders are important to a company because ____.;Answer;the company depends on them for long-term survival;they can affect public perceptions and opinions;the company is endangered by a termination of their relationship;they have the direct power to control management decisions;they create an awareness of overt organizational integrity;Question 15;Managers can use integrity tests to _____.;Answer;select and hire ethical employees;force the use of the principle of distributive justice when dealing with customers;differentiate primary and secondary stakeholders;determine which principle of ethical decision making is most appropriate to the situation;assess the ethical intensity of an issue;Question 16;Budgets are an example of ____ planning.;Answer;strategic;tactical;operational;actionable;single-use;Question 17;What type of planning would be used to create the festivities necessary to celebrate the 100-year anniversary of a furniture manufacturer?;Answer;single-use plan;contingency plan;scenario plan;standing plan;role-model plan;Question 18;occurs when managers choose an alternative that is good enough, rather than the best possible alternative.;Answer;Maximizing;Optimizing;Availability bias;Negative frame;Satisficing;Question 19;Which of the following is a commonly used method for increasing goal commitment?;Answer;encouraging worker participation in goal setting;keeping goals private;setting ethical goals;using ombudsman to set goals;Question 20;A manufacturer of suntan lotion could set a(n) ____ goal to increase revenues by 8 percent over the next five years and a(n) ____ goal to increase sales next June in the Miami Beach area by 3 percent.;Answer;tactical, strategic;operational, tactical;distal, proximal;operational, strategic;proximal, distal;Question 21;Who is primarily responsible for developing operational plans?;Answer;lower-level managers;middle managers;top managers;staff advisors;Question 22;There are three kinds of ____ plans. They are single-use plans, standing plans, and budgets.;Answer;strategic;tactical;operational;MBO;actionable;Question 23;Which of the following is one of the six steps in the rational decision-making process?;Answer;choose a minimally acceptable alternative solution;evaluate the effectiveness of the decision;weight the criteria;introduce the decision to those who will be impacted by it;identify customer service gaps;Question 24;The last step in effective planning is to ____.;Answer;maintain flexibility in planning;develop long-term action plans;develop goal commitment;acculturate the employees;track progress toward goal achievement;Question 25;Which of the following is a commonly used method for increasing goal commitment?;Answer;reward whistleblowing;make goals public;get the union's support;use the equity theory;establish a median goal for all employees;Question 26;According to the S.M.A.R.T. guidelines, goals should be ____.;Answer;Aggregated;Reliable;Timely;Motivated;Question 27;is the process of choosing a solution from available alternatives.;Answer;Decision making;Problem identification;Heuristics;Multivariable selection;Problem solving;Question 28;At a canning factory, new employees were instructed never to wear loose-fitting clothes when working around the canning machine. What kind of a standing plan is described in this example?;Answer;rules and regulations;procedures;policies;organizational norms;security governances;Question 29;The ____ approach to decision-making is a method in which an individual or a subgroup is assigned the role of a critic.;Answer;dialectical inquiry;groupthink;devil's advocacy;Delphi;dyadic communications;3 points;Question 30;are types of standing plans.;Answer;Policies and procedures;Targeted plans;Long-term tactical strategies;MBO guidelines;Transformational plans

 

Paper#30882 | Written in 18-Jul-2015

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