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##### Quiz on QM Model

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This part of the question is based on the information from Problem 13-10 in the textbook.;Please fill out the following table to answer the quiz questions in Part 1. You can also use QM Model in Excel.;Number of checkout clerks;1 2 3 4;Number of customers 300 300 300 300;Average waiting time (per customer);Total customer waiting time;Cost per waiting hour;Total waiting cost;Checkout clerk hourly salary;Total pay of clerks for an 8-hour shift;Total expected cost;Question 1 of 10;The total customer waiting time is _____ hours when there is only one clerk, and it will be reduced to only _____ hours if there are four clerks. (Please only enter an integer and include no units.);Question 2 of 10;The total wait cost is _____ dollars when there is only one clerk, and it will be reduced to only _____ dollars if there are four clerks. (Please only enter an integer and include no units.);Question 3 of 10 10.0 Points;The total cost of hiring is only ____ dollars when there is only one clerk, and it will be increased to ______ dollars if there are four clerks. (Please only enter an integer and include no units.);Question 4 of 10;To minimize the total expected cost based on your calculations above, the optimal number of clerks to have on duty each Sunday is ___________.;A. 1;B. 2;C. 3;D. 4;This part of the question is based on the information from Problem 13-15 in the textbook.;Question 5 of 10;The average number of trucks in the system is _____ trucks. (Please only enter an integer and include no units.);Question 6 of 10;The average time per truck spent in the system is _______ minutes. (Please only enter an integer and include no units.);Question 7 of 10;The utilization rate for the bin area is ________. (Please round it to two decimal points.);Question 8 of 10;The probability that there are more than 3 trucks in the system is about _______. (Please round it to two decimal points.);Question 9 of 10;The total daily cost in the unloading process is _____ per day.;Question 10 of 10;Based on the above calculation, the net saving/loss of enlarging the bin is ______dollars, hence the cooperative _______ proceed to enlarge the bin. (Please round to an integer and include no units. Use a "-" sign in front the number to indicate a net loss, if there is a loss. Also, enter only "should" or "should not" in the second blanket.)

Paper#32050 | Written in 18-Jul-2015

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