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complete a performance evaluation of your organization.




complete a performance evaluation of your organization.;This evaluation will provide the basis for Part 2 of the project.;1. Begin with an introduction to your organization. Identify whether it is a manufacturing or a service organization. Detail briefly the products or services offered by your organization and the market niche and/or general clientele that these products are marketed to.;2. Continue with a balanced scorecard evaluation, critiquing all four of the organizational dimensions (financial, customer, internal business, and learning and growth). Identify 3-5 critical success factors for;each dimension, and evaluate your organization?s performance in relation to these factors.;3. Identify significant costs in your organization. Which of these costs are associated with quality?;Remember, quality costs are not limited to manufacturing organizations. There are also costs associated with the quality of service. Are there costs associated with environmental concerns? Evaluate these quality;and environmental costs and identify whether they are prevention costs, appraisal (detection) costs, internal failure costs, or external failure costs.;4. Evaluate your organization using the nonfinancial measures detailed in the text. Discuss the productivity of your organization. Choose an appropriate measure (or measures), and evaluate the level of productivity;and its relation to profitability. Identify an appropriate measure for efficiency and timeliness and discuss where your organization could improve in these areas. Finally, discuss the effectiveness of your;organization?s marketing. Is the organization seeing results? Are they directing their marketing to the correct consumer groups?;5. Finally, end with a summary review of the performance evaluation. What are the key strengths and weaknesses of the organization? What changes would you recommend be made to the current organizational strategy?;Part 1 of the project should be 7-8 double-spaced pages, and will be evaluated both for content and for professionalism. So be sure to proofread and then proofread again!


Paper#33042 | Written in 18-Jul-2015

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