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A realistic customer retention policy centers on the idea that

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A realistic customer retention policy centers on the idea that;Answer;1. some customers are so unreasonable they are not worth keeping.;2. the customer is always right.;3. a customer retention rate of about 50 percent is realistic.;4. a company should strive to retain all their customers.

 

Paper#33350 | Written in 18-Jul-2015

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