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BUS499 Integrative Module 5 SLP SLP 5 Exercise - based on Balance scorecard Company Chosen: Harley Davidson

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BUS499 Integrative Module 5 SLP SLP 5 Exercise - based on Balance scorecard;Company Chosen: Harley Davidson;Objective;Measure;Target;Action;Financial;The financial objective is to achieve a 8% annual growth in revenue.;Percentage;8%;The action taken to achieve this growth is to ensure that there is effective customer relationship maintained.;Customer;The objective is to keep the customer for a lifetime.;Customer loyalty;Keeping maximum customers;Effective maintenance of customer relationship management.;Internal;The internal objective is to be able to grow in terms of product line and designing.;Number of new designs manufactured annually;5;Effective management of product line.;Learning

 

Paper#35186 | Written in 18-Jul-2015

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