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UMUC IFSM300 Quiz 3.1 and Quiz 3.2

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Quiz 3.1: Leadership;Quiz 3.1: Leadership;For best results, maximize this window.;Top of Form;Directions: Test your knowledge of this topic by selecting the best answer for each of the following questions. When you click the Submit button, you will see your score and the results will go to your instructor.;A common element of most definitions of leadership is;a. the use of power;b. the ability to influence;c. subject-matter expertise;d. financial acumen;Which element of the VCM model relates to setting the direction for the organization?;a. vision;b. commitment;c. management;d. all of the above;Which of the following is not a principle of effective leadership?;a. honesty;b. mutual respect;c. fairness;d. competitiveness;Leadership is among the highest-weighted criterion for the Malcolm Baldrige National Quality Award.;a. true;b. false;Leadership can be demonstrated only by those in positions of authority.;a. true;b. false;Bottom of Form;Quiz 3.2: Change Management;For best results, maximize this window.;Top of Form;Directions: Test your knowledge of this topic by selecting the best answer for each of the following questions (some may have more than one correct answer). When you click the Submit button, you will see your score and the results will go to your instructor.;The key benefit of effective organizational change management strategies is to;a. stop any resistance from employees;b. help individuals transition to the future state successfully;c. keep projects on schedule;d. create an organizational strategic plan;The five characteristics of resilient people are;a. positive, focused, flexible, organized, and proactive;b. structured, intelligent, quick, alert, and friendly;c. optimistic, worldly, smooth talker, savvy, and influential;d. technically skilled, intelligent, experienced, articulate, and motivated;Individuals who legitimize or authorize a change are;a. change agents;b. change advocates;c. change gurus;d. change sponsors;The "parts" part of the four Ps of managing transitions refers to;a. the pieces being manufactured;b. the roles individuals play in the plan and outcome;c. a portion of the project plan;d. none of the above;Cascading sponsorship is critical to a change initiative's success because;a. it provides a consistent, ongoing message about the importance of the initiative;b. it provides communication and alignment throughout the organization;c. employees will do whatever the boss says;d. both a and b;Which of the following represents a natural progression of an individual's emotional response to change?;a. acceptance, anger, denial, depression;b. immobilization, denial, depression, acceptance;c. bargaining, immobilization, acceptance, testing;d. depression, anger, denial, testing;Please click the Submit button only once.;The server may take some time to process your answer.;Bottom of Form

 

Paper#35721 | Written in 18-Jul-2015

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