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Question;Stolen Video Camera;You are the team leader of a four-person;video crew from Industrial Video Imaging (IVI). You are on your way to film the;installation of energy panels at a power generating station in rural West;Virginia. The film, which will be approximately one-hour long, will be shown to;the Solar Energy Commission, a client with whom your Senior Management will be;meeting in three days.;On the morning of the installation, you;discover that your only camera, a Panatronic-880 digital video camera worth;$8000, is missing from your company van, parked outside your motel in Flatrock;WV. Upon inspection, you notice damage to the lock and latch on the van?s back;door.;While speaking with the Flatrock Police;Department, you are asked to go in and fill out an incident report. Since you;need to find a camera and get to the installation site, you are caught between;competing time pressures, you designate a crew member to stay in Flatrock to;complete the police report, but you still must decide what to do about filming;the installation.;You have time to stop at a local discount;store and purchase a small, multipurpose digital video camera for about $700.;While this solution would allow you to get to the installation on time and film;the process as planned, the small, multipurpose camera might not capture some;details that are important information to the Solar Energy Commission (such as;the setting of the solar collectors? tracking arcs and the calibrating of the;sensing instruments). The other option is to drive to a larger city, about 60;miles away, where you could purchase a new Panatronic-880. If you did this;however, you would arrive late, missing the first 20 minutes of the;installation.;Directions;Weigh the pros and cons of both options;buying a less expensive camera that may not capture the details requested by;the client or travelling farther to purchase a camera identical to the one;stolen but missing the first third of the installation process. Use critical;thinking skills to decide which course of action to take.;Assume that you have acted on your;decision, that the video was delivered on time, and that you are back in your;office. Because the video was lacking either quality or quantity (based on the;decision you made), you have been asked to explain the situation in Flatrock;the actions you took, and why you took those actions at the time of the crisis.;Write a memo to your supervisor, Chris Campbell, East Region Field Manager for;IVI. Assume your memo also will be read by IVI Senior Management.;Elements of a desired response;A;clear, well-organized description of the problem and explanation of your;solution;Inclusion of specific supporting details and evidence;Demonstration of a clear purpose and awareness of the audience;Effective development and sequencing of your ideas;Appropriate style and tone for a business document;Standard written English grammar, spelling, and punctuation;(Points: 100)


Paper#35825 | Written in 18-Jul-2015

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