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Strayer ENG315 week 3 quiz

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Question;Question 1 1 out of 1 pointsInterpersonal communication is also known as;Question 2 1 out of 1 pointsWhen writing a message about a series of events or a process, the minor details should be listedQuestion 3 1 out of 1 pointsA system of shared meanings and practices held by members that distinguish the organization from other organizations is;Question 4 1 out of 1 pointsWhich contextual dimension would be most affected by your friendship of several years with your boss?;Question 5 1 out of 1 pointsWhich of the following is the most accurate statement concerning a business person?s vocabulary?;Question 6 1 out of 1 pointsTwo strategies for dealing with ____ audiences are ?layering? a written document so that different sections are aimed at different audiences and ?democratizing? your message so that all audiences can understand all parts of it.;Question 7 1 out of 1 pointsChronological context includes;Question 8 1 out of 1 pointsWhich of the following statements should a manager use to effectively communicate with an employee who has recently learned to speak English?;Question 9 1 out of 1 pointsThe sender of a message should analyze the audience before developing the written message in order to do which of the following?;Question 10 0 out of 1 pointsA receiver?s reaction to a message is strongly influenced by;Question 11 1 out of 1 pointsA manager is faced with having to lay off some of his staff due to financial losses that the company has suffered. Which of the following channels of communication would be MOST appropriate for sharing this news, given the sensitive nature of the message?;Question 12 1 out of 1 pointsTo protect computer systems from e-mail viruses and hoaxes;Question 13 1 out of 1 pointsWhen composing an email message;Question 14 1 out of 1 pointsAricelli is in charge of writing for the web page of her service organization. Which of the following should she avoid when writing for web users?;Question 15 1 out of 1 pointsDuring a business lunch with a client, a colleague calls with bad news about another project. You should;Question 16 1 out of 1 pointsAn email message with the subject ?Meeting Notes Attached: Crescent City Grill Launch Party? might use which of the following as its first sentence;Question 17 0 out of 1 pointsWhich of the following is true about cell phone communication?;Question 18 1 out of 1 pointsYour intern forwards a message to you about a new computer virus that you discover is a hoax from a reliable source. What should you do?Question 19 1 out of 1 pointsAn organization that wants to provide business partners with always-available information and contact should use which of the following?;Question 20 1 out of 1 pointsWhen leaving a voice mail for a client concerning an upcoming meeting, you should;Question 21 1 out of 1 pointsYou are writing to ABClothes.com to request an exchange for a shirt that was recently sent to you in the incorrect size, the message you write will be;Question 22 1 out of 1 pointsWhich listing presents the steps for the deductive sequence approach for a good-news message?;Question 23 1 out of 1 pointsBusiness messages should be organized based on;Question 24 1 out of 1 pointsWhich of the following is NOT an advantage of the deductive sequence approach for a good-news message?;Question 25 0 out of 1 pointsWhich of the following sentences is a good example of a beginning sentence in a favorable reply to a routine request?Question 26 1 out of 1 pointsYou have been asked to provide a credit reference for a customer. Which of the following will be part of your written response?Question 27 1 out of 1 pointsYour staff has worked hard to successfully complete a project for a large advertising client. Which of the following is the best way for you to express thanks to the staff?;Question 28 1 out of 1 pointsWhich of the following is recommended advice when writing an appreciation message?Question 29 1 out of 1 pointsSending a sincere apology message to a customer for a serious mistake made could be considered;Question 30 1 out of 1 pointsIn writing a routine claim, how would the message be structured.

 

Paper#36048 | Written in 18-Jul-2015

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