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Preparing for a Company-Wide Migration to Windows 8

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Question;(CMI);is a luxury leader in crafted and customized home furnishings. The corporate;headquarters and a production facility are located in Texas, with additional;manufacturing facilities located in Nebraska and Maryland.;There are 250 employees in the Texas location, 175 in Maryland, and 25 in;Nebraska. All locations use Windows 7 as the primary client operating system.;The systems at the Maryland location are over five (5) years old. CMI?s;Information Technology (IT) department upgraded the computer systems with new;hardware within the past year at all other company locations. These upgraded;computer systems are capable of running Windows 8. CMI recently upgraded all of;its servers to run Windows Server 2012 in an Active-Directory-based;environment.;The Operations, Marketing, Administration, IT Support, and Finance departments;are located in the Texas location. Nebraska is primarily a manufacturing;location that is staffed by production line employees, a line supervisor, and a;plant manager. The Maryland office also includes an operations component (i.e.;production line employees, line supervisor, and plant manager), a small IT;department, and the company?s human resources department.;The current IT support staff comprises a seasoned group of individuals that;collectively have over ten (10) years of experience in network administration;and working with Microsoft operating systems. Many of the IT staff have;recently completed training on the Windows 8 operating system and are;well-versed in supporting Windows Server 2008 and 2012. The remainder of the;company?s employees has only a basic knowledge of Windows 7 and relies on the;company?s help desk to solve a majority of its computer problems. CMI has a;team of 50 salespeople who use laptops and tablets while working from their;home offices. These employees, who travel extensively with their laptops, must;have their systems secured in case of loss or theft. The laptops, purchased;over five (5) years ago, run the Windows 7 operating system. The tablets, used;only by a subset of the sales staff, are iPads running iOS 7.;The Chief Information Officer (CIO) is concerned about employees installing non-standard;company applications downloaded from the Windows Store both while at work and;when they have their devices at home. The CIO also wants to ensure that those;persons on the IT staff are the only individuals authorized to update Windows;Store apps. The CIO has an IT support staff of ten (10) employees and does not;want to increase the number of applications that need to be supported via the;company?s help desk. The help desk is currently staffed by three (3) employees;from 8:00 a.m.? 5:00 p.m. (CST).;Hardware and software compatibility issues experienced during the upgrade to;Windows 7 several years earlier resulted in the company going over budget by;several thousands of dollars. The CFO stated that the reason for going over;budget was directly related to problems with their business critical;applications not being fully compatible with Windows 7. The applications are;used by the Operations department to track inventory, schedule production runs;handle purchase orders, and track product shipments. Senior management wants to;address software compatibility testing prior to moving the entire company to;Windows 8. They are also concerned about the time it might take to migrate user;settings and applications over to the new Windows 8 operating system, the time;to train employees on using the new interface, the overall impact on the;company?s help desk, and day-to-day operations.The CIO and Chief Financial Officer (CFO) want more information before making;the decision to upgrade to Windows 8 and have asked you to write a report that;addresses their concerns and also includes your recommendations on how best to;proceed, should the project be approved.Write an eight to ten (8-10) page paper;in which you;1. Develop a SWOT analysis on the viability of upgrading to Windows 8 for the;organization as a whole.;2. Provide a detailed upgrade plan for the organization, including the sales;staff. At a minimum;a. Identify the number of systems, by location and / or departments that IT;must replace with new or compatible hardware.;b. Recommend whether the organization should use a phased-in approach (i.e.;upgrades are sequenced by departments and / or locations) or a flash-cut;approach;Write an eight to ten (8-10) page paper;in which you;1. Develop a SWOT analysis on the viability of upgrading to Windows 8 for the;organization as a whole.;2. Provide a detailed upgrade plan for the organization, including the sales;staff. At a minimum;a. Identify the number of systems, by location and / or departments that IT;must replace with new or compatible hardware.;b. Recommend whether the organization should use a phased-in approach (i.e.;upgrades are sequenced by departments and / or locations) or a flash-cut;approach (i.e., all at once) in order to upgrade to Windows 8. If a phased-in;approach is recommended, identify the departments and / or locations you would;upgrade, and describe the preferred upgrade sequence. Support your;recommendations.;c. Address the length of time in which the upgrade should occur, and identify;the main issues which could impact the specified time frame.;d. Describe one (1) approach that IT could use in order to ensure that they;thoroughly test business critical applications.;3. Describe three (3) best practices for securing the laptops and tablets for;the sales staff after the upgrade is complete.;4. Examine the pros and cons of configuring AppLocker to standardize the;software used by employees across the organization.;5. Explain the process and options available for managing application;installations and updates via the Windows Store, and thus addressing the;concerns voiced by the CIO.;6. Use at least three (3) quality resources in this assignment. Note: Wikipedia;and similar Websites do not qualify as quality resources.

 

Paper#36333 | Written in 18-Jul-2015

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