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devry comp 129 week 7 quiz




Question;(TCO 10) If the PC powers down at an unexpected time, this;is likely to be a symptom of a(n) ______ problem.;electrical;motherboard;memory;hard drive;Question 2. Question;(TCO 10) When troubleshooting a motherboard problem, you;should;start checking the simple items first such as;memory.;assume the processor is bad.;immediately flash BIOS.;immediately remove the CMOS battery.;Question 3. Question;(TCO 10) When troubleshooting memory problems, you should;run msconfig.;remove all newly installed memory modules.;perform a loop back ping.;run the memory configuration utility.;Question 4. Question;(TCO 10) If BIOS does not recognize a newly installed hard;drive, you should;check msconfig utility.;ensure the memory is properly seated.;verify that the power cable has been properly;attached.;gently tap the hard drive to reseat the heads.;Instructor Explanation: Andrews, Troubleshooting Hard Drives, Ch. 8;p. 374;Points Received: 4 of 4;Comments;Question 5. Question;(TCO 10) If a newly installed I/O device is not working, you;should;make sure the I/O card is seated properly.;remove the card while the computer is powered;up.;remove the card while the computer is plugged;in.;automatically suspect that the I/O port may be;faulty.;Question 6. Question;(TCO 10) If a DVD drive is not recognized by the system, you;should;check the power and data cord connections.;gently tap the DVD drive to loosen any stuck;parts.;use msconfig to properly set up the drive.;move the drive to another bay.;Question 7. Question;(TCO 10) The computer will not power up. There are no lights;or fans. What steps should you take to troubleshoot the problem?;Add additional memory.;Install a larger disk drive.;Check if the cables are installed correctly.;Check to ensure that the power supply switch;is in the on position, check to ensure the power supply is plugged in, ensure;there are no loose internal connections, test the output of the power supply to;see if it is in spec, and replace the power supply with a known;good" supply to see if the problem is solved.;Question 8. Question;(TCO 10) When troubleshooting a network problem, you should;first;check the network neighborhood.;check the device manager to ensure the NIC;card is recognized.;ping another computer.;check the TCP/IP settings.;Question 9. Question;(TCO 10) Laptops are designed today to allow easy;replacement of broken LCD panels.;replacement of faulty motherboards.;replacement of wireless NIC Cards.;replacement of broken keyboards.;Comments;Question 10. Question;(TCO 10) When troubleshooting printer problems, you should;consider;the printer itself.;PC memory problems.;power supply wattage problems.;hard drive errors.


Paper#37047 | Written in 18-Jul-2015

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