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Third set of Employee Training and Development questions - According to a survey by Training magazine, the most commonly




Question;1. According to a survey by Training magazine, the most;commonly used form of multimedia training is;a. virtual reality.;b. internet or intranet.;c. computer-based games.;d. simulations.;2. Which of the following is not a disadvantage of;multimedia training?;a. Expensive to develop;b. Some trainees may have anxiety using the technology;c. It is ineffective for certain training content;d. It is limited in the senses to which it appeals;3. Computer-based training;a. is limited because it provides no feedback to the;trainee.;b. cannot provide as effective a learning experience as;traditional methods of training.;c. includes interactive video, CD-ROM, and Internet or;Web-based training.;d. should not be used alone as a training method because of;its limitations.;4. ________________ is an interactive training experience in;which a computer provides a stimulus, the;trainee responds, and the computer analyzes responses and;provides feedback.;a. An expert system;b. EPSS;c. An LMS;d. Computer-based training;5. A new hire in a large city is touring the city?s sewer;lines while sitting at a computer. This is possible;due to;a. a laser disk.;b. an avatar.;c. the internet.;d. asynchronous communication.;6. Online learning includes all of the following except;a. web-based training.;b. business games.;c. simulation based training.;d. learning portals.;7. The major difference between internet-based training and;intranet-based training is;a. access to the internet is restricted to employees.;b. access to an intranet is restricted to employees.;c. the intranet allows for a higher degree of learner;control.;d. negligible, both terms are used interchangeably.;8. All of the following are aspects of learner control in;e-learning except;a. practice.;b. accessibility.;c. progress assessment.;d. pacing.;9. Online learning is most effective for teaching;a. complex analytical skills.;b. conceptual skills.;c. interpersonal skills.;d. cognitive knowledge.;10. Research shows that assessment center ratings are;related to all except;a. managerial experience.;b. salary level.;c. job performance.;d. career advancement.;11. An instrument designed to measure important factors in;being a successful manager is known as;a. Looking Glass.;b. MBTI.;c. in-basket.;d. Benchmarks.;12. 360-degree feedback;a. involves gathering performance information from customers;who have observed an employee?s;performance at all possible times during the day.;b. involves the evaluation of performance by subordinates;peers, customers, the boss, and the;individual him/herself.;c. is the quickest approach to performance evaluation;currently used.;d. involves the individual as the sole assessor of all;aspects of his/her performance.;13. All of the following except ________________ are;potential limitations of 360-degree feedback.;a. the time demands placed on raters;b. managers seek to identify and punish raters providing;negative information;c. ratings from different sources must be obtained;d. a facilitator is needed to interpret results;14. Research shows that the most change resulting from;upward feedback and 360-degree systems;occurs in individuals who;a. receive higher ratings from others than they gave;themselves.;b. whose self-ratings were similar to ratings from others.;c. tend to rate others lower than they rate themselves.;d. receive lower ratings from others than they gave;themselves.;15. A major assumption of using job experiences for;development is that;a. development occurs best when job demands involve;obstacles and creating change.;b. development depends on having a supportive boss and;coach.;c. development occurs best when employees experience high;levels of stress in their jobs.;d. development occurs when there is a mismatch between the;employees? skills and the skills;required for the job.;16. Demotions, lateral moves, externships and job;enlargement are all examples of this kind of approach;to employee development.;a. Formal education;b. Interpersonal relationships;c. Job experiences;d. Assessment;17. Job enlargement;a. refers to hiring more people for the same job category.;b. means moving the position up the organizational;hierarchy.;c. means adding new challenges and responsibilities to an;employee?s current job.;d. tends to deter an employee?s development because it is so;time-consuming.;18. Positive outcomes of job rotation include all except;a. improved problem-solving and decision-making skills.;b. an increased understanding of different company functions.;c. greater salary growth and promotion rates.;d. higher productivity in the department gaining the;rotating employee.;19. ________________ is a country high on femininity while;is a country high in;masculinity.;a. France, Netherlands;b. Germany, Japan;c. Netherlands, Japan;d. Netherlands, Russia;20. If an expatriate who spoke only English was assigned to;the rigor of their predeparture;training should be highest for which of the following country;assignments?;a. Vietnam;b. Canada;c. Scotland;d. England;21. For overseas assignments that require a considerable;degree of interpersonal interaction, the best;type of training method is;a. interactive video.;b. e-learning.;c. case studies.;d. experiential.;22. ________________ is/are an example of a high rigor;training method.;a. Briefing employee?s performance at all possible times;during the day;b. Role play;c. Videos;d. Case studies;23. Cultures high in _________________ expect participation;in exercises and questioning to be;determined by status in the company or culture.;a. masculinity;b. power distance;c. individualism;d. time orientation;24. The goals of diversity training include all of the;following except;a. to eliminate values, stereotypes, and managerial;practices that inhibit employees? development.;b. to allow employees to contribute to organizational goals;regardless of their race, gender, religion;sexual orientation, cultural background, or family status.;c. to promote equal access to jobs and training;opportunities.;d. to facilitate succession planning.;25. All of the following are arguments regarding how;managing diversity can provide a competitive;advantage except;a. turnover reduction.;b. cost.;c. market share.;d. flexibility.


Paper#37854 | Written in 18-Jul-2015

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