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Second set of Organizational Behavior questions-______ decisions promote well-being and do not cause harm




Question;Second set of Organizational Behavior questions1. ________ decisions promote well-being and do not cause;harm to members of an organization or to;other people affected by an organization?s activities.;a. Ethical;b. Prescriptive;c. Programmed;d. Organizational;2. A family took a summer vacation in Florida. Unfortunately;for them it was unseasonably chilly;and they had not brought any blankets or warm clothing. If a;representativeness heuristic was used;the family would be MOST LIKELY to ________.;a. believe the crazy weather was a one-time event and not;worry about it again;b. not want to admit they made a mistake in failing to;prepare for the worst;c. pack warm clothes and blankets for every future vacation;no matter the destination or time of;year;d. use the base rate to determine when to pack warm clothes;and blankets;3. According to March and Simon, decision makers are;constrained by ________, an ability to reason;that is limited by the capabilities of the human mind;itself.;a. cerebral myopia;b. cognitive dissonance;c. bounded rationality;d. sub-optimization;4. ________ are the rules of thumb that help people simplify;decision making.;a. Biases;b. Heuristics;c. Proclivities;d. Penchants;5. The ________ heuristic reflects the tendency to determine;the frequency of an event and its causes;by how easy these events and causes are to remember.;a. frequency;b. availability;c. representative;d. anchoring and adjusting;6. The ________ heuristic reflects the tendency for people;to make decisions based on adjustments;from some initial amount.;a. availability;b. representative;c. recent-event;d. anchoring and adjustment;7. A large organization sells three very different items;paper, toy blocks, and books. The structure;BEST suited to them;would be ________ structure.;a. market;b. virtual;c. product;d. geographic;8. A tax software;company has many clients from a variety of bases. Some of the clients are;individuals that need software for their personal expenses;and some of the clients are large;corporations. The company should use a ________ structure.;a. geographic;b. nonroutine;c. market;d. product;9. In a(n) _________ structure, employees working in;empowered teams assume the responsibility to;make decisions as organizational needs dictate.;a. hybrid;b. organic;c. mechanistic;d. evolutionary;10. A(n) ________ structure is used to induce employees to;behave in predictable, accountable ways.;a. hybrid;b. organic;c. stationary;d. mechanistic;11. The catapult systems repair crew on an aircraft carrier;is responsible for repairing the system;that launches the aircraft from the carrier. No two repairs;are alike, and because pilots? lives are at;stake, quality is imperative. Repair personnel often have to;develop creative solutions on the spot;instead of depending on standard procedures. As a result;the MOST effective structure for the;catapult systems repair crew is a(n) ________ structure.;a. organic;b. functional;c. mechanistic;d. differentiated;12. A ________ is a group of people working together who;possess similar skills or use the same kind;of knowledge, tools, or techniques to perform their jobs.;a. team;b. matrix;c. function;d. division;13. Organization A has offices that are as small as can be;whereas Organization B has offices;designed to be conducive for teamwork. What is MOST LIKELY;to be true about the organizations?;a. Both Organization A and Organization B value economy.;b. Both Organization A and Organization B value innovation.;c. Organization A values economy. Organization B values;innovation.;d. Organization A values innovation. Organization B values;economy.;14. Stories about organizational ________ provide important;clues about cultural values and norms.;a. myths;b. heroes;c. conquests;d. sponsorships;15. Dwayne is a new;employee at Draco?s Tool Corporation. Before Dwayne can stop being seen as an;outsider to long-time employees, Dwayne must ________.;a. participate in two rites of passage and one rite of;integration;b. observe behaviors of long-time employees and follow the;norms;c. work at the company for at least one month;d. be invited to lunch by at least two long-time employees;16. Which scenario BEST displays how employees gain insights;into the norms of a company through;stories?;a. An employee is fired because she shared rumors that other;employees were fired for coming to;work late.;b. A store has a policy that if an employee comes to work;late more than twice without an;acceptable excuse the employee will be fired.;c. A co-worker tells a new employee about a previous;employee who was fired because she;arrived at work late every day.;d. On a monthly basis employees receive notification from;the central office that they will be;dismissed if they come to work late.;17. Which of the following does NOT make a major;contribution to a company?s culture?;a. company?s clients and vendors;b. people within the company;c. ethics of the company;d. company?s organizational structure;18. ________ pertain to the moral values, beliefs, and rules;that establish the appropriate way for an;organization and its members to deal with each other and;with people outside of the organization.;a. Instrumental behaviors;b. Organizational ethics;c. Operational preferences;d. Organizational schemas;19. If a manager is using the business process, what;question is he MOST LIKELY to ask?;a. How can I better motivate my employees?;b. What are our clients? needs and wants?;c. What techniques are most effective to ensure smooth;relationships amongst co-workers?;d. How can we increase profits while selling a lower-quality;product?;20. ________ is an ongoing and constant effort by all of an;organization?s functions to find new ways;to improve the quality of its goods and services.;a. Reengineering;b. Restructuring;c. Total quality management;d. Socio-technical systemization;21. ________ involve groups of employees who meet regularly;to discuss the way work is performed in;order to find new ways to improve performance.;a. Focus groups;b. Quality circles;c. Ad hoc teams;d. Sensitivity sessions;22. A company makes;cheap clothing for everyday use. Top managers feel they can make more;money if they make higher quality clothing that could be used;for business as well as everyday use.;Their next step to implement the change MOST LIKELY will be;to ________.;a. identify possible impediments to change that they will;encounter as they go about making;changes;b. determine if the changes are effective;c. look for other problems to change within the company;d. form a quality circle;23. Which of the following is LEAST LIKELY to support the;successful implementation of TQM?;a. empowering employees to make decisions;b. managers acting as facilitators;c. decentralizing decision making;d. supporting command and control model;24. Some companies have abandoned their attempts at TQM;because it ________.;a. produces results too fast;b. has a poor track record of success;c. requires too much commitment over a long period of time;d. provides quick initial returns but no guidance for;organizational growth;25. An owner knows that his organization can save a lot of;money and produce a better product if;specific changes are made. He knows that the employees will;not partake in the change themselves.;He would have the MOST success if he implemented ________.;a. bottom-up change;b. top-down change;c. process consulting;d. external consulting


Paper#37864 | Written in 18-Jul-2015

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