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business managment quiz




Question;Question 1 of 20 The most intense competition for companies in the United;States now comes from:A. Japan, Thailand, and China. B. India, China, and Japan. C. Germany, India, and Japan. D. China, Korea, and JapanQuestion 2 of 20 In order to sit for the __________ certification;examination, individuals must have a minimum of eight years of work experience;in one or more of the following disciplines: management and leadership, the;quality system, product and process design, product and process control, and;continuous improvement.A. Quality Supervisor B. Quality Technician C. Quality Engineer D. Manager of Quality/Organizational ExcellenceQuestion 3 of 20When effectively practiced, __________ allows every aspect;of an organization to operate at peak levels.A. total quality B. empowerment C. process improvement D. freedom through controlQuestion 4 of 20 Which of the following certifications is for managers who;lead and champion continual-process improvement initiatives?A. Calibration technician B. Six Sigma Green Belt C. Manager of Quality/Organizational Excellence D. Quality Process AnalystQuestion 5 of 20 By __________ the United States was consuming more than it;produced and the trend continues to this day.A. 1960 B. 1970 C. 1980 D. 1990Question 6 of 20 By the early 2000s, Asian companies began adopting;as a way to ensure effective environmental management.A. ISO 9000 B. ISO 14000 C. Benchmarking D. Defect Frequency ManagementQuestion 7 of 20 One of the ways __________ can be accomplished is by;structuring work that allows employees to make decisions concerning the;improvement of work processes within well-specified parameters.A. aesthetics B. conformance C. empowerment D. peak performanceQuestion 8 of 20 To succeed in the global marketplace for now and in the;future, organizations need to operate according to:A. a commitment to the fundamentals. B. the principles of quality management. C. specific project plans. D. the organization?s learning cycleQuestion 9 of 20 The total quality approach has which of the following;characteristics?A. Teamwork B. Obsession with quantity C. Confusion and poor leadership D. One employee in chargeQuestion 10 of 20 The __________ is the time it takes to turn an idea into a;finished product.A. product development cycle B. productivity curve C. product design process D. utility maximizerQuestion 11 of 20 The __________ summarize(s) the factors that can inhibit;transformation to world-class quality.A. System of Profound Knowledge B. Seven Deadly Diseases C. Pareto Principle D. Deming CycleQuestion 12 of 20 The most common college degree among American CEOs is the:A. Quality Management. B. MBA. C. CFO. D. Management and Leadership.Question 13 of 20 Of the trends listed below, which one increases the level of;globalization in business?A. Growing irrelevance of distance B. Shifts in the interest rates C. Quality of the product D. Rise of small townsQuestion 14 of 20 In a total quality organization, __________ define(s);quality.A. employees B. internal and external customers C. management D. continual improvementQuestion 15 of 20 According to the Three-Legged Stool of Total Quality, the;seat of the stool is(are):A. people. B. processes. C. measures. D. customers.Question 16 of 20 According to _________, organizations should concentrate;their energy on eliminating the vital few sources that cause the majority of;problems.A. the cycle of process improvement B. the Pareto Principle C. Deming?s Fourteen Points D. the integrated strategic focusQuestion 17 of 20 Which of the following countries is the most competitive;country in the world?A. Germany B. United States C. Japan D. SwitzerlandQuestion 18 of 20 Which of the following statements are considered true;concerning the affects of global integration?A. It has helped fuel economic growth throughout the;industrialized world. B. It can be the Achilles heel of economic growth. C. Downturns in one country can now have a ripple effect;that quickly spreads to other countries. D. All of the aboveQuestion 19 of 20 The most important key in maximizing competitiveness is:A. education. B. human resources. C. teamwork. D. government.Question 20 of 20 Two U.S. consultants who worked with Japanese managers;during that country?s efforts to improve quality in the 1950s were:A. Juran and Crosby. B. Deming and Crosby. C. Deming and Juran.;D. Crosby and Joiner="msonormal">


Paper#42477 | Written in 18-Jul-2015

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