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Question;1) Distrust, disrespect, and animosity pertain to which component of;indirect costs associated with mismanaged organizational stress?;A. Quality of work relations;B. Participation and membership;C. Performance on the job;D. Communication breakdowns;2) Inventory shrinkages and accidents pertain to which component of direct;costs associated with mismanaged organizational stress?;A. Employee conflict;B. Performance on the job;C. Loss of vitality;D. Communication breakdowns;3) Thousands of equal-pay lawsuits have been filed, predominantly by;since the Equal Pay Act of 1963 was passed;A. women;B. African Americans;C. the elderly;D. Americans with disabilities;4) What term refers to those actions appropriate to overcome the effects of;past or present policies, practices, or other barriers to equal employment;opportunity?;A. Reparation;B. Emancipation;C. Desegregation;D. Affirmative action;5) In the employment context, _______________ can be viewed broadly as;giving an unfair advantage or disadvantage to the members of a particular group;in comparison with the members of other groups;A. ethnocentrism;B. discrimination;C. seniority system;D. race norming;6) Thousands of equal-pay suits have been filed, predominantly by;since the Equal Pay Act of 1963 was passed;A. women;B. African Americans;C. the elderly;D. Americans with disabilities;7) Which of the following observations is correct?;A. Diversity is problem focused, and affirmative action is opportunity focused;B. Diversity is government initiated, and affirmative action is voluntary;C. Diversity is proactive, and affirmative action is reactive;D. Diversity is quantitative, and affirmative action is qualitative;8) Which of the following would you associate with managing diversity?;A. Government initiated;B. Assumes integration;C. Internally focused;D. Quantitative;9) ?To be the world?s best quick-service restaurant? is an example of what?;A. Organizational charter;B. Standard operating procedure;C. Code of ethics;D. Vision statement;10) _________ is a job analysis method that lists tasks or behaviors and;involves workers rating each task or behavior in terms of whether or not it is;performed. If the task is performed, workers also rate the frequency;importance, level of difficulty, and relationship to overall performance;A. Job performance;B. Structured questionnaires;C. Interviews;D. Critical incidents;11) Recruitment begins by specifying _____, which are the typical results of;job analysis and workforce planning activities;A. human resource requirements;B. strategic imperatives;C. succession plans;D. affirmative action candidates;12) The step following recruitment is _____, which is basically a rapid;rough selection process;A. an orientation;B. an initial screening;C. a suspension;D. a workforce plan;13) During the _____ stage, it is most important to select the managers who;can develop stable management systems to preserve the gains achieved during the;embryonic stage;A. mature;B. high-growth;C. aging;D. embryonic;14) Increasing an individual?s employability outside the company;simultaneously increases his or her job security and desire to stay with the;current employer. What is this known as?;A. Training paradox;B. Pygmalion effect;C. Distributed practice;D. Massed practice;15) Which is a characteristic of the most effective training practices?;A. Training starts at the bottom of the organization;B. Training is part of the corporate culture;C. Training is evaluated by checking participant reactions;D. Little time is spent assessing training needs;16) Which analysis is helpful in determining the special needs of a;particular group, such as older workers, women, or managers at different;levels?;A. Individual;B. Operations;C. Demographic;D. Organization;17) Providing adequate resources to get a job done right and on time, and;paying careful attention to selecting employees, are parts of;A. employee welfare;B. grievance management;C. performance appraisal;D. performance facilitation;18) This can be thought of as a compass that indicates a person?s actual;direction as well as a person?s desired direction.;A. Management by objectives;B. Forced distribution;C. Central tendency;D. Performance management;19) What would you call a meeting that is typically done once a year to identify;and discuss job-relevant strengths and weaknesses of individuals or work teams?;A. performance appraisal;B. performance facilitation;C. performance encouragement;D. performance standard;20) When managing careers, what should organizations do?;A. Plan for shorter employment relationships;B. Focus primarily on employee needs and aspirations;C. Allow employees to structure work assignments;D. Focus on and recognize career stages that employees go through;21) A sequence of positions occupied by a person during the course of a;lifetime is characteristic of what type of career?;A. Subjective;B. Objective;C. Specific;D. General;22) In the new world of career management, the primary goal is to provide;which of the following for employees?;A. Rising aspirations;B. Executive ranking;C. Psychological success;D. Time off when they need it;23) At a broad level, _____ includes anything an employee values and desires;that an employer is able and willing to offer in exchange for employee;contributions;A. a competency-based pay system;B. an employee stock ownership plan;C. an organizational reward system;D. a merit-pay method;24) This benefit, tied mostly to profitability and promising better job;security, but not guaranteeing it, is at the center of the evolving bonus;system;A. Contribution-based pay;B. Competency-based pay;C. Skill-based pay;D. Flexible pay;25) Financial rewards include direct payments plus indirect payments in the;form of what?;A. Individual equity;B. Corporate compensation;C. Spot awards;D. Employee benefits;26) Which law offers full coverage for retirees, dependent survivors, and;disabled persons insured by 40 quarters of payroll taxes on their past earnings;or earnings of heads of households?;A. Federal Unemployment Tax Act;B. Social Security Act;C. Workers? compensation;D. Employee Retirement Income Security Act;27) Plans are known as _____ when the employees share in the cost of the;premiums;A. share-based;B. contributory;C. distributive;D. peer participating;28) Which type of justice refers to the quality of interpersonal treatment;that employees receive in their everyday work?;A. Interactional;B. Informational;C. Distributive;D. Blind;29) Procedural justice affects citizenship behaviors by influencing;employees? perceptions of _____, the extent to which the organization values;employees? general contributions and cares for their well being.;A. due process;B. management accessibility;C. indirect compensation;D. organizational support;30) When companies discover they can communicate better with their customers;through employees who are similar to their customers, those companies then;realize they have increased their _____ diversity.;A. primary;B. secondary;C. internal;D. external


Paper#45594 | Written in 18-Jul-2015

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