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BAM 510 Human Resource Management Unit 4 MCQs




Question;Multiple Choice Questions (Enter your answers on the enclosed answer sheet)1) Union membership has declined over the past several years for all of the following reasonsEXCEPT:a. union member wages are significantly lower than non-union employees.b. employees felt that unions were not doing a good enough job of representing them.c. local unions have lacked the money to spend money on organizing efforts.d. jobs that have been traditionally unionized are moving overseas.e. small businesses and the service industry have grown which are both typically non-unionenvironments.2) All of the following are accurate about the Railway Labor Act EXCEPT:a. the National Railroad Adjust Board is used to settling minor disputes.b. it created the National Mediation Board to settle disputes.c. it defines major and minor disputes.d. lockouts can be used to settle major disputes.e. it applies to only common carrier rail services.3) The Taft-Hartley Act of 1947:a. requires all major disputes to use a mediator to be resolved.b. established the National Labor Relations Board.c. has a provision that employees cannot be forced to join a union.d. is also known as the National Labor Relations Act.e. gives more power to unions rather than employers.4) Right to work laws exist in ________________ states.a. 13b. 22c. 30d. 50e. 255) Which of the following acts established the Federal Mediation and Conciliation Service?a. Taft-Hartley Actb. National Labor Relations Actc. Landrum-Griffin Actd. Wagner Acte. Norris-LaGuardia Act Unit 4 Examination 210 BAM 510 Human Resource Management6) The Federal Mediation and Conciliation Service:a. is an agency that deals with unfair labor practices and secret ballot elections.b. handles strikes which impact an entire industry and threaten the economy.c. is monitored by a board of union stewards from across the country.d. prevents labor-management disputes from impeding the free flow of commerce.e. establishes the employee ?bill of rights.?7) PQR Manufacturing has a secret ballot election coming up on Friday morning at 9 a.m.Thursday night, the management team of PQR holds one final presentation to explain toemployees why they should be against the union. Based on this information, which statementis most accurate?a. Employees must attend the meeting during their break time.b. The employer is not permitted to have this meeting since it is less than 24 hours until theelection.c. Employees must inform the employer as to how they intend to vote.d. Union literature can be displayed at the meeting to present the union?s view.e. Employees are required to attend this meeting.8) A union is permitted to:a. have other employees lobby their coworkers throughout the work day to support the union.b. campaign on company property no matter what type of employer it is.c. dismiss any grievances it believes have no merit.d. require only union members be hired to work for the employer.e. require the employer to hire more employees than are typically needed to perform thework.9) All of the following are accurate statements in regard to neutrality agreements EXCEPT:a. management is prevented from speaking to employees about the impacts a union canhave.b. more than 30% of eligible employees must sign cards in order for the bargaining unit to berecognized.c. the NLRB does not get involved in certifying the union when this agreement exists.d. employers prefer this process because the union loses its rights.e. this process has a high success rate for the unions.10) Which of the following requires management and unions to use good faith bargainingwhen dealing with each other?a. Landrum-Griffin Actb. Norris-LaGuardia Actc. Labor Management Relations Actd. National Labor Relations Boarde. Taft-Hartley Act11) All of the following are important to a successful negotiation process EXCEPT:a. knowing that arbitration may need to be used if neither party can agree.b. understanding the expectations of the other party.c. realizing that failure to agree may result in a strike.d. continually being prepared with statistical and financial information to support your side ofthe bargaining.e. accepting that when an impasse occurs facilitation is not an option.12) The third party that has been called in to help the union and management come to anagreement has asked that they continue to negotiate late into the evening as it appears theymay be getting closer to an agreement. This is an example of:a. mediation.b. conciliation.c. integration.d. distribution.e. arbitration.13) Both the labor and management have presented the items they would like to see included orexcluded from the contract. A third party has reviewed all of the information and determinedwhat items will be part of the final contract and their decision cannot be altered. This is anexample of:a. conciliation.b. distribution.c. integration.d. mediation.e. arbitration.14) Community Hospital recently hired two RNs who are now promoting a union to their coworkers.The hospital recently found out that these two employees were actually employees of the unionpaid to organize their hospital. The two RNs are known as:a. union shoppers.b. free riders.c. scabs.d. salts.e. union stewards.Unit 4 Examination 212 BAM 510 Human Resource Management15) Labor management issues at a federal level are handled by the:a. Weingarten Act.b. Occupational Health and Safety Administration.c. AFL-CIO.d. Federal Labor Relations Authority.e. National Labor Relations Board.16) Due to changing economic conditions, unions are:a. offering fixed salaries to union members.b. paying a portion of union member dues.c. decreasing their involvement in political campaigns to save costs.d. requiring mandatory overtime as part of their contracts.e. using more variable pay plans in their contracts.17) HR challenges with which an organization must align its HR practices are all of the followingEXCEPT:a. company characteristicsb. labor force trendsc. performance evaluation systems.d. ethicse. regulatory issues18) Which of the following decisions must be made for every job within an organization?a. Whether the job should be part time or full time.b. How the job should be designed.c. Whether contingent labor can be used to fill the job.d. The types of KSAs required to perform the job.e. All of the above.19) Susan is an excellent graphic designer. She is very creative and always receives outstandingfeedback from her customers. In addition, she is dedicated and works hard to completeassignments so that she can take on additional work. However, Susan?s company cannotafford to upgrade the graphic design software she currently uses and therefore her work isstarting to suffer because she does not have the latest technology in order to continue toenhance her work product. This is an example of a(an):a. powerful connection.b. internal alignment.c. external alignment.d. deadly combination.e. uniqueness.Unit 4 Examination 213 BAM 510 Human Resource Management20) All of the following statements are true about outsourcing EXCEPT:a. tasks that do not add strategic value can be outsourced.b. not outsourcing can sometimes increase an organization?s costs depending on the natureof the task.c. these agencies are often the experts and can work more efficiently on a particular task.d. it allows the organization to focus on what it does best to achieve its competitiveadvantage.e. work is sent to another area of the organization to be completed by specialists.21) Which of the following statements is most accurate when describing the relationships anorganization has with its employees?a. A quid pro quo relationship involves a strong commitment on the part of both theorganization and the employee.b. When employees make a unique contribution they tend to have a relational type ofrelationship with their organization.c. Relationships that have an economic focus are also more social in nature.d. An emotional connection is found in those relationships which are based on a ?fair day?swork for a fair day?s pay.?e. Both the employee and employer have a high level of concern for each other when therelationship is focused narrowly on the performance of a specific task.22) In order to map its employment portfolio, an organization must:a. use contingent labor for all narrowly focused jobs since that is the more cost effectivemethod.b. outsource all positions which require a unique combination of KSAs.c. must weigh the strategic value and uniqueness that each job brings to the organization todetermine what type of employment relationship will be created.d. focus on building relational relationships in order to remain competitive.e. define its financial position and then determine what employment arrangements it canafford.23) A large health care system is currently using a marketing consultant to help them with theirmarketing and branding strategy so that it can position itself better in its local market. Thisconsultant would be most likely considered a(an):a. core employee.b. job-based employee.c. contingent worker.d. alliance worker.e. alliance partner. Unit 4 Examination 214 BAM 510 Human Resource Management24) Which of the following pair of employee type and HR systems is most accurate?a. Contract worker and collaborative-based systemb. Job-based and productivity-based systemc. Core employee and productivity-based systemd. Job-based and compliance-based systeme. Contract worker and alliance partnership25) Which of the following pair has matched an HR practice with an HR activity mostappropriately?a. Managing employee attitudes and behaviors with an intensive recruitment processb. Work force planning by using an equipment training programc. Managing employee competencies with a competitive compensation programd. Work design by using a complete and specific job descriptione. Work design by using an employee orientation program


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