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UOP LDR531 FINAL EXAM...............................




Question;LDR 531 Final Exam1) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?a. partyb. unitc. teamd. communitye. organization2) Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this?a. Managers no longer need technical skills in subjects such as economics and accounting to succeed.b. There is an increased emphasis in controlling employee behavior in the workplace.c. Managers need to understand human behavior if they are to be effective.d. These skills enable managers to effectively lead human resources departments.e. A manager with good people skills can help create a pleasant workplace.3) Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills?a. technical, decisional and interpersonalb. technical, human, and conceptualc. interpersonal, informational and decisionald. conceptual, communication and networkinge. human, informational and communication4) __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization?s effectiveness.Organizational developmentHuman Resources ManagementOrganizational behaviorPeople managementCorporate strategy5) What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do?a. observe human behaviorb. systematize human behaviorc. research human behaviord. predict human behaviore. detect human behavior6) Which of the following is a generic term that covers a broad range of feelings that people experience?Affectemotionsmoodsemotional laborcognition7) What term is used for intense feelings that are directed at someone or something?affectcognitionmoodsthoughtsemotions8) If personality characteristics were completely dictated by __________, they would be fixed atbirth and no amount of experience could alter them.job satisfactionheredityenvironmentsituationsreligion9) Which of the following are classifications on the Myers-Briggs Type Indicator?a. extroverted/introvertedb. sensing/intuitivec. perceiving/judgingd. independent/dependente. thinking/feeling10) Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. How has she expressed her dissatisfaction?a. exitb. voicec. loyaltyd. neglecte. social voice11) You quietly continue to do your work when you know things will not improve. This is what type of response to dissatisfaction?a. exitb. voicec. loyaltyd. neglecte. social voice12) A groupa. generates positive synergy through coordinated effortb. generates greater outputs with no increase in inputsc. is two or more individuals interacting and interdependentd. engages in collective work that requires joint effort13) __________ results in a level of performance that is greater than the sum of the individual input.a. Synergyb. Enthusiasmc. Energyd. Initiativee. Inversion14) What happens in the second stage of Tuckman's five stage model of group development?a. Close relationships are developed.b. The group demonstrates cohesiveness.c. Intragroup conflict often occurs.d. Groups disband.15) Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion, but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. It is likely that Zach is experiencing which of the following:a. role conflictb. role expectationc. role perceptiond. psychological conflict16) Which role focuses on bringing about order and consistency by drawing up formal plans?leadershipmanagementtask structureinitiating structurenone of the above17) Which statement regarding leadership is true?All leaders are managers.Formal rights enable managers to lead effectively.All managers are leaders.All leaders are hierarchically superior to followers.Nonsanctioned leadership is as important as or more important than formal influence.18) What are three situational criteria identified in the Fiedler model?a. job requirements, position power, and leadership abilityb. charisma, influence, and leader-member relationsc. leader-member relations, task structure, and position powerd. task structure, leadership ability, and group conflicte. emotional intelligence, group orientation, and employee status19) The reconceptualization of the contingency model by Garcia and Fiedler is called _____ theory.a. situationalb. cognitive resourcec. evaluatived. leadership recognitione. cognitive dissonance20) Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?directivesupportiveparticipativemixedreactive21) According the Path-Goal Theory, what leader is friendly and shows concern for the needs of followers?the achievement-oriented leaderthe directive leaderthe laissez-faire leaderthe participative leaderthe supportive leader22) Phrases such as ?more cultural diversity,? ?many new entrants with inadequate skills,? and ?increase in professionals? are all examples of what force for change?a. technologyb. world politicsc. nature of the work forced. social trends23) What is a goal of planned change?a. to change the forces of changeb. to alter the agents of changec. to change employees? responsibilitiesd. to improve the ability to adapt to the environmente. to alter the employees? environment24) Using covert influence to overcome resistance to change is called what?a. negotiationb. cooptationc. educationd. coercione. manipulation25) If individuals resisting change are included in making change decisions in an attempt to gain their support, what is this approach is called?a. cooptationb. exploitationc. manipulationd. coercione. education26) Which of the following is a characteristic of organizational control?a. Formality orientationb. Decision orientationc. Team orientationd. Managerial orientation27) What term describes the key characteristic of organizational control that addresses the degree to which employees are expected to exhibit precision?a. accuracy orientationb. accountabilityc. attention to detaild. stabilitye. reactivity28) Power isa. a means for leaders to achieve goalsb. defined by leaders' hopes and aspirationsc. a goal in and of itselfd. not an influence on leaders' goals29) Leaders achieve goals, and power isa. defined by leaders' hopes and aspirationsb. usually used by poor leadersc. a means of achieving goalsd. a goal in and of itselfe. a strong influence on leaders' goals30) The most important aspect of power is probably that it _____.a. is needed to get things done in an organizationb. is a function of dependencyc. tends to corrupt peopled. is counterproductivee. involves control


Paper#46104 | Written in 18-Jul-2015

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