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Trident MGT302 full course (all case and SLPS _discussions)




Question;Case;Assignment;Strong;cognitive abilities are usually considered a very important and positive trait;to seek when hiring new employees. However, one police department decided not;to higher those who scored too high on acognitive skillsexam on the grounds;that people who are too intelligent will not be satisfied with their job as a;police officer and will end up quitting (Naish, 2013). This of course is a;controversial policy that resulted in at least one lawsuit.;For this;assignment we will be looking at individual characteristics that may predict;job satisfaction, organizational commitment, and job performance for police;officers. Being a police officer is a demanding job that required strong;physical capacity, sharp mental capacity to deal with difficult and;life-threatening situations, and strong interpersonal skills in order to;effectively work with the communities they protect and serve. The issue of what;traits to look for in police officer recruiting is a controversial one.;Review;the background materials on individual traits, personality, and attitudes such;as job satisfaction and organizational commitment. Then read these articles on;law enforcement recruitment with the issues in the background materials in;mind;Naish, R.;(April, 2013). Too clever by half. E. Learning Age, 8. [ProQuest];Means;R., Lowry, K., & Conroy, D. (2011). Hiring: Background investigation,part;3. Law & Order, 59(3), 12-13. [ProQuest];Reaume;S. (2009). Improved hiring for child protective investigators. Law;Order, 57(2), 19-20,22,24. [ProQuest];Now;suppose a police department has hiredyou as a consultant to come up with anexam;to assess personality and other traits of applicants to the department. The;department is looking to hire applicants who meet the following criteria;1. Are;likely to have strong job satisfaction and organizational commitment to the;police department after they are hired.;2. Will;be able to work effectively under stressful and sometimes life-threatening;situations, can make good decisions under pressure.;3. Will;be able to present a positive image of the police department in the communities;they serve and maintain strong relations with community leaders.;Using;whatyou?ve learned in the background about personality traits such as the Big;Five Personality traits and factors that influence job satisfaction and;organizational behavior, write a 4- to 5-page paper addressing the following;issues;1. Do you;think cognitive abilities should be part of the exam?Do you agree with the;police department mentioned in Naish (2013) that there should be an upper limit;to cognitive abilities, or should the department try to hire those with the;highest cognitive abilities?;2. What;personality traits do you think will best predict a police officer?s ability to;handle stressful situations in the field and make decisions under stress?;Consider the Big Five traits as well as any other personality traits that you;read about in the background materials. Be specific about what traits the;departmentshould consider and why these traits will be associated with an;ability to work under stress.;3. What;personality traits will best predict an ability to work cooperatively with;their coworkers as well as with members of the community they serve? Again, be;specific about which traits the departmentshould consider and why these traits;will be associated with a good ability to work with others;Module 1 - SLP;INDIVIDUAL DIFFERENCES IN THE WORKPLACE;For the;Session Long Project, you will be applying the concepts from the background;materials to your own personal workplace experiences. For this assignment;think of two former or current coworkers that had unique personalities. Choose;two people that you worked with closely enough that you were able to get a good;idea of their personality traits and workplace attitudes.;Review;the main personality traits and attitudes from the background materials, and;think about how these apply to your two coworkers. Then write a 3-page paper;addressing the following issues;1. How;would you describe the personalities of these two coworkers? Use the Big Five;Personality traits and other traits from the background materials to describe;their personalities the best you can.;2. How;would you describe their workplace attitudes including job satisfaction and;organizational commitment?;3. Do you;think their personality traits impacted their workplace attitudes, or where;other factors such as the work environment, job characteristics, etc. have a;greater impact on their attitudes?;Module 2 - Case;EMOTIONS AND MOODS;Case Assignment;Pret A Manger is a London based chain of caf?s and sandwich shops known for;their extremely friendly workers who take ?service with a smile? to a new;level. Employees are screened and selected for the positive-oriented;personalities and trained to provide their customers with highly positive and;friendly service. Management even sends ?mystery shoppers? which are members of;the corporate office go under cover as normal customers and enter one of the;caf?s. These mystery shoppers rate and evaluate the performance of the workers;without the workers knowing it.;Pret A Manger?s approach has brought them success as they are now rapidly;expanded from London into New York, Washington, DC, and Chicago. However, their;emphasis on their workings presenting a positive and friendly attitude at all;times which is enforced by visits from ?mystery shoppers? has been criticized;as an extreme form of emotional labor;Review the concepts of emotional labor and emotional intelligence, and then;do some research on Pret A Manger?s management of emotional labor. Here are a;few articles to get you started;Noah, T. (2013). Labor of love.New Republic,244(1), 18.;[Academic Source Complete ? EBSCOHOST];Clifford, S. (Aug. 7, 2011). Would you like a smile with that?New York;Times.[ProQuest];Goodman, M. (Mar. 6, 2011). Smile, it will pay for everyone.Sunday;Times.[ProQuest];When you have finished reviewing the background materials and finished your;research on Pret A Manger, write a 3- to 4-page paper addressing the following;issues;What do;you think the positive benefits will be to Pret A Manger?s employees from;the emotional labor they have to engage in? Will this emphasis on;presenting a positive and happy image at all times lead to positive;attitudes such as greater job satisfaction and organizational commitment?What;negative consequences might Pret A Manger?s employee face from the heavy;emotional labor they have to perform? Will it lead to burnout or problems.Which of;the four aspects of emotional intelligence do you think would be most;helpful for a Pret A Manger employee? Should Pret A Manger use emotional;intelligence tests to recruit employees?Module 2 SLP;EMOTIONS AND MOODS;For the Module 2 SLP, you will continue to apply the background materials to;your own workplace experiences. Review the concepts of emotional intelligence;and emotional labor from the background materials, and then write a 2- to;3-page paper addressing the following issues;Continue;with your discuss of the two coworkers that you wrote about for your;Module 1 SLP. Discuss your evaluation of their emotional intelligence. How;would you rate them on aspects of emotional intelligence such as;self-awareness, self-management, self-motivation, empathy, and social;skills? Be specific and explain your reasoning.Discuss;one or two times during your career when you felt you were being put under;extreme emotional labor by your manager. How did you cope with your;emotional labor?Module 3 - Case;WORKPLACE MOTIVATION;Case Assignment;In the background materials you read about some very traditional theories of;motivation such as Theory X and Theory Y, and the hierarchy of needs. But one;trend that has received a lot of attention in the media is that of weird or;offbeat methods to motivate employees. The recent move The Internship is set in;the odd (or ?googly?) workplace culture of Google. Zappos Shoes even mentions;?weirdness? in the list of corporate values.;CashLinq, a financial services firm, is famous for their Nerf gun battles in;the office. Eric Ryan, founder of the highly successful soap company Method;was known to go to extremes to motivate employees such as dressing up as a;chipmunk or holding impromptu office dance parties. Other examples of;unorthodox motivation techniques may include unusual perks such as health;insurance for your pets, or allowing employees to ride scooters in the office.;But is this just a passing fad for trendy new companies, or there actually a;method to their madness? For this assignment, you will be doing some research;on these offbeat new motivation techniques and investigating whether or not;these techniques actually fit in with standard textbook theories of motivation.;Review the background materials, and then read the following articles and also;see if you can find any other examples of bizarre or unusual workplace;motivation techniques;Alsop, R. J. (2010). The last word.Workforce Management, 89(10);50. [ProQuest];Petrecca, L. (Dec. 30, 2011). Quirky perks for workers: Pet insurance;massages.USA Today[ProQuest];Quirky offices may inspire employees. (Dec. 17, 2010, Dec 27).McClatchy;- Tribune Business News[ProQuest];Habib, M. (Oct. 7, 2011). Foosball? bah. employers dangle offbeat;incentives.The Globe and Mail[ProQuest];When you are done with your research, write a 4- to 5-page paper addressing;the following issues;Are;these unusual motivation techniques more closely matched to McGregor?s;Theory X, or his Theory Y?Which of;Maslow?s needs do think these techniques address or do not address ?;physiological, safety, belonging, esteem, and self-actualization?Overall;what do you think the main advantages and disadvantages are of these new;and unusual motivation techniques as compared to more traditional;techniques?;Module 3 - SLP;WORKPLACE MOTIVATION;For the Session Long Project, you will be writing about an organization you;currently work for or have worked for in the past and applying the background;materials to your own experience. So the first step in this assignment is to;choose an organization that you have worked for that you want to write about.;Think about your own experiences at this organization, and how motivated you;were and what factors increased or decreased your motivation. Then write a 2-;to 3-page paper covering the following issues;What;steps did management at your organization do to motivate workers?Did;management seem to apply Theory X or Theory Y for their motivation;strategies? Or did they use elements of both?What;needs in Maslow?s hierarchy does management at your organization try to;address?Module 4 - Case;GROUPS AND TEAMS;Case Assignment;A rapidly growing trend in the business world is the growth of virtual;teams. Some companies are allowing teleworking, which means that more and more;workers have to coordinate their activities with other team members through the;phone or internet. Even among workers who are working from their office, more;and more companies are having employees work in teams with employees who work;at other locations who they may or may not have ever met in person. New;technologies have been developed to help facilitate virtual teamwork, but;challenges still remain.;Review the background materials and also do some research on virtual teams.;Here are a few articles on virtual teams to get you started;Garfoot, A. (2003, 05). The reality of virtual teams.IT Training;32-34. [ProQuest];Sadri, G., & Condia, J. (2012). Managing the virtual world.Industrial;Management, 54(1), 21-25. [ProQuest];Rigby, R. (2013). How best to manage a virtual team.The Financial Times[ProQuest];When you are finished with your research, integrate what you learned in;general about group dynamics in the background materials with more specific;information you learned about virtual teams. Write a four to five page paper;addressing the following issues;How do;you think the five stages of group development (forming, storming;norming, performing, adjourning) will be different for virtual teams as;compared to traditional teams? Discuss in regard to all five stages of;group development.Do you;think virtual teams will be more or less cohesive than traditional teams?;Include a discussion of the issue of groupthink in your discussion.Overall, do you think virtual teams will perform better or worse than;traditional teams? Explain your answer with references to the background;readings.;Case Assignment Expectations;Answer;the assignment questions directly. Stay focused on the precise assignment;questions, don?t go off on tangents or devote a lot of space to general;background materials.Make use;of both the required Case Assignment articles as well as the required;general background materials in your paper. Apply concepts that you;learned in the background materials in your answers to the assignment questions.Review;our ?Writing Style Guide? for more detail on referencing and writing;expectations. This guide is found under ?My Resources? in the TLC portal.Module 4 - SLP;GROUPS AND TEAMS;For the Module 4 SLP, pick an experience in your workplace when you were;assigned to work as part of a team. Think carefully about your experiences;working on this team, and how the concepts in the background materials apply to;your experiences. Then write a 2- to 3-page paper addressing the following;issues;Did;Tuckman?s five stages of group development apply to your team? Did some of;the stages apply but not others? Explain your reasoning with specific;experiences that your team faced.How;would you rate the cohesiveness of your team? Was it not very cohesive, or;was it too cohesive to the extent that your team suffered from groupthink?Based on;what you?ve read in the background materials, what do you think could have;been done differently with this team to improve its performance?Module 5 - Case;ORGANIZATIONAL CULTURE;Case;Assignment;Southwest Airlines and Koch;Industries are both known for their distinctive organizational cultures, and;both have been highly successful and profitable companies. Southwest Airlines;is known as a ?fun? place to work where socialization and humor in the;workplace are strongly encouraged. Koch Industries, on the other hand, has a;culture defined by the principles of ?market-based management? where;performance and revenue growth is emphasized.;Do some background reading on;the cultures behind Southwest Airlines and Koch Industries. While doing your;research, keep strongly in mind the characteristics of organizational cultures;discussed in the background materials such as team-oriented, people-oriented;outcome-oriented, etc. Here are some articles to get you started on your;research that will give you some background about the cultures at these two;organizations;Klein, D. (2011). Creating;cultures that lead to success: Lincoln Electric, Southwest Airlines, and SAS;Institute.Organizational;Dynamics41(1), 35-39;[Available in Science Direct. Note: you only have to read the middle portion of;the article concerning Southwest Airlines and not the whole article];Bird, A. (Mar. 13, 2011).;Southwest: Corporate culture combines work, play.The Post and Courier.[ProQuest];Whatley, H. (2013). Principles;and dimensions of market-based management.Independent;Journal of Management & Production, 4(1), 126-135. [ProQuest];Dissecting the Kochtopus. (Jun.;7, 2014).The Economist;411, 76. [ProQuest];When you are finished with your;research, write a 4- to 5-page paper addressing the following issues;1.;Describe the organizational culture of Southwest Airlines the;best you can using the characteristics of organizational culture discussed in;the background materials. These include: but are not limited to;detail-oriented, team-oriented, innovative, aggressive, outcome-oriented, and;people-oriented. Be specific as you can regarding which characteristics of;organizational culture that you read about in the background materials apply to;Southwest and which ones do not.;2.;Describe the organizational culture of Koch Industries using the;criteria as in Question 1 above.;3.;Now suppose Koch Industries decided to purchase Southwest;Airlines. Compare and contrast the two cultures, and explain what kind of;challenges you think they would face in merging the two cultures. Also, explain;what steps you think would need to be taken in order to prevent culture clashes;between the two organizations.;Assignment;Expectations;?;Answer the assignment questions directly. Stay focused on the;precise assignment questions, don?t go off on tangents or devote a lot of space;to general background materials.;?;Make use of both the required Case Assignment articles as well;as the required general background materials in your paper. Apply concepts that;you learned in the background materials in your answers to the assignment;questions.;?;Review our ?Writing Style Guide? for more detail on referencing;and writing expectations. This guide is found under ?My Resources? in the TLC;portal.;Module 5 - SLP;ORGANIZATIONAL CULTURE;For this final SLP, choose an;organization that you currently work for or have worked for in the past. You;will be applying the concepts of organizational culture that you read about in;the background materials to this organization.;Write a 2- to 3-page paper;addressing the following issues;1.;Describe how your organization rates on these cultural characteristics;detail-oriented, team-oriented, innovative, aggressive, outcome-oriented, and;people-oriented.;2.;Discuss how strong the organizational culture is at your;organization. To what extent is the organization?s culture shared by employees;and managers?;3.;What aspects of your organization?s culture do you think should;be changed, and what steps would you recommend to change the culture?;SLP Assignment Expectations;?;Answer the assignment questions directly. Stay focused on the;precise assignment questions, don?t go off on tangents or devote a lot of space;to general background materials.;?;Make use of both the required Case Assignment articles as well;as the required general background materials in your paper. Apply concepts that;you learned in the background materials in your answers to the assignment;questions.DiscussionsPersonality;Traits and Personality Tests Subscribe;One area;of controversy is how well you can accurately assess the personalities of;employees or potential employees. One popular way is through various;questionnaires.;For your;first post, give the following information;How would;you rate yourself on each of the Big Five personality traits based on only the;description of the trait? Would your friends agree with your self-ratings?;After;your own self-ratings, do a search in Google or other search engines on;big five personality test" and find an online personality test that;will tell you how you rate on the Big Five dimensions. Take the test and;compare your results with your initial self-ratings. How do you feel about the;personality test you took? Was it accurate or not very helpful? Also, provide;the link to the test you found in case any of your classmates want to use it.;Compare;your results with those of your classmates, and try to find a classmate with;opposite traits as you as well as one with very similar traits.;Module 2;Discussions;Subscribe;Locked;before Monday, August 11, 2014 12:00 AM PDT;Hide;Topics;Emotional;Intelligence and EQ Tests Subscribe;The;discussion for this module will include two issues for you to address;How would;you rate yourself on each of the four dimensions of emotional intelligence?;Would your friends agree with your self-ratings?;After;your own self-ratings, do a search in Google or other search engines on ?"emotional;intelligence test" and find an online EQ test that will give you an EQ;score. Take the test, and compare your results with your initial self-ratings.;How do you feel about the EQ test you took? Was it accurate, or not very;helpful? Also, provide the link to the test you found in case any of your;classmates want to use it.;This;information should be in your first post. Compare your results with those of;your classmates, and try to find a classmate with opposite traits as you as;well as one with very similar traits.;Module 3;Discussions;Hierarchy;of Needs Subscribe;Based on;what you learned about Maslow?s hierarchy of needs, which of the needs in the;hierarchy is most important for you at this time for your career?;Once you;answered question above, do a search on ?hierarchy of needs test? and find an;online survey that measures your hierarchy of needs. Report what you found.;Were the results surprising or what you initially suspected? Also, provide the;link to the test you found in case any of your classmates want to use it.;Compare;and contrast your results with those of your classmates.;Module 4;Discussions;Groups;and Teams Subscribe;Okay, one;more questionnaire. But first explain whether or not you think you are a team;player or more someone who works better alone. After your own self-rating, go;online and do a search for ?team player quiz.? Report your results and compare;with your initial self-ratings. Also, provide the link to the test you found in;case any of your classmates want to use it.;Finally;take a look at the Modules 1-3 discussions and the responses from your;classmates and assess whether this class has a diverse variety of different;personalities and other characteristics, or if you think your classmates;generally have similar characteristics. If you and your classmates were all to;work at a company for the same manager, do you think this manager would have;any easy or hard time managing this group?;Module 5;Discussions;Rate your;Organizational Culture Subscribe;For your;Module 5 SLP, you rated your organization along the following dimensions;detail-oriented, team-oriented, innovative, aggressive, outcome-oriented, and;people-oriented. Give a brief overview of how you rated your organization on;these dimensions.;Then do a;search in Google or another search engine on ?Quiz: What Is Your Corporate;Culture? or similar search terms to see if you can find an organizational;culture quiz. Take the quiz and report your result. How does it compare to your;ratings from your SLP? Does it better describe your organization than the;ratings of the five dimensions you used for your SLP? Are the cultural;dimensions you took from the quiz more useful than the standard textbook;dimensions that you read about in the background readings?;Module 6;Given the;readings and assignments in the course, identify and briefly discuss two;important concepts that you feel are most applicable to your professional;discipline.;Please;reference and cite scholarly sources in your comments.;[This Discussion is designed for you to respond to the above;question/topic during the first week of the module. During the second week of;the module please read through responses by peers and post a second response;addressing one or more of the shared ideas. Please bring in new ideas/comments;and research that haven't been mentioned yet.]


Paper#46139 | Written in 18-Jul-2015

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