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Trident MGT301 full course (Module 1-5 all case and SLP Summer 2014)

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Question;FUNCTIONS OF MANAGEMENT AND ROLES OF;MANAGEMENT;Assignment Overview;For this first Case Assignment;we will be looking at one of the world?s largest and most profitable;corporations?Microsoft. With more than 100,000 employees and revenues of $80;billion per year, the company must carefully manage its extensive operations;using all four functions of management. Maintaining its position at the top in;a highly competitive industry requires careful strategic planning. Watching its;operations in more than 100 countries also requires a strong control function. Also;its new CEO has some big shoes to fill following in the footsteps of;Microsoft?s legendary founder and first CEO, Bill Gates.;Do some research on Microsoft;and find out what you can about its planning, organizing, leading, and;controlling. There are a huge number of articles out there on Microsoft, so be;selective in what you read and focus only on articles directly relevant to;these four functions. Here are some articles to get you started that cover;aspects of these four functions at Microsoft;Wingfield, N. (2013, Jul 12).;Microsoft overhauls, the apple way. New York Times.;Nakashima, R. (2014, Feb 24).;Microsoft CEO's collaborative approach contrasts bombast of former top exec. Telegraph-Journal.;Kim, J. (2013). Microsoft;caught in FCPA spotlight. Newton: Questex Media Group LLC.;Menezes, B. (2014, Feb 06).;Nadella to make MS 'tangible'. DNA: Daily News & Analysis;Case Assignment;Once you have finished doing;your research on Microsoft, write a 3- to 4-page paper addressing the following;issues;1.;Give at least one specific example each of planning, organizing;leading, and controlling at Microsoft.;2.;Of these four functions of management, which one do you think is;the most important for Microsoft?s strong success? Explain your;reasoning.;Assignment Expectations;?;Answer the assignment questions directly.;?;Stay focused on the precise assignment questions, don't go off;on tangents or devote a lot of space to general background materials.;?;List supporting references and cite sources in proper format.;?;Use appropriate writing style in essay form (organization;grammar, and spelling).;?;See our guidelines for more detail on referencing and writing;expectations: Student Guide to Writing a High-Quality Academic Paper;For the Session Long Project;(SLP) this session you will be applying what you?ve learned to an organization;that you are personally familiar with. Choose an organization that you are;currently working for, have worked for in the past, or are otherwise personally;familiar with. The papers that you will write for each module will require a;fair amount of detail about the four functions of management, so it is;important to choose an organization that you know well.;For this assignment write a 2?3;page summary explaining how your organization uses the four functions of;management?planning, organizing, leading, and controlling. Make sure to have at;least one paragraph devoted to each of these four functions and how your organization;uses this function.;As a reminder;Planning;During this process;organizations develop visions, goals, and objectives. They select strategies to;reach their vision and meet goals and objectives.;Organizing;During this stage;organizations select organization design and structures that enable them to;implement strategies.;Leading;This process refers to;leadership, meaning the styles leaders use to fulfill their functions.;Controlling;This process monitors if;strategies are on track and deadlines are met.;SLP Assignment Expectations;?;Follow the assignment instructions closely and follow all steps;listed in the instructions.;?;Stay focused on the precise assignment questions, don't go off;on tangents or devote a lot of space to general background materials.;?;List supporting references and cite sources in proper format.;?;Use appropriate writing style in essay form (organization;grammar, and spelling).;?;Review Trident's ?Writing Style Guide? for more detail on;referencing and writing expectations. This guide is found under ?My Resources?;in the TLC portal.;Module 2 - Case;PLANNING;Assignment;Overview;Tesla Motors is a unique;company that manufacturers automobiles that run 100 percent on electricity. The;company has received a lot of attention in the media. In spite of loans from;the federal government and various tax advantages given to alternative fuel;vehicle manufacturers, the company has had huge ups and downs and has come;close to bankruptcy at least once. However, it has recently had enough success;to repay a large loan from the government.;Initially Tesla only produced;expensive sports cars that only the very rich could afford, but the company is;now expanding into producing more cost-effective vehicles. In spite of recent;successes, Tesla does face many hurdles. It is a relatively small company;compared to the world?s major auto manufacturers. It faces competition from;hybrid vehicles that are much cheaper, such as the Toyota Prius. Nissan has;even come out with a relatively inexpensive fully electric vehicle?the Leaf.;Consumers may also be unwilling;to face the inconvenience of a fully electric vehicle. There are few recharging;stations compared with gas stations in the United States, and it takes far;longer to recharge an electric vehicle than to fill a vehicle up with gas. So;while there is large public support for environmentally friendly vehicles that;will lower our dependence on foreign oil, Tesla faces many obstacles and must;carefully plan its future in order to compete with the large auto companies and;expand its consumer base.;Do some research on Tesla and;the market for electric vehicles and see what you can find regarding Tesla?s;strengths, weaknesses, opportunities, and threats. Here are a couple of;articles to get you started;Tilley, P. (2014, Feb 20).;Tesla Motors offers the epitome of automobile innovation. The Dispatch[Available;on ProQuest];Rechtin, M. (2014). Tesla's;biggest test. Automotive News, 88(6603). [ProQuest];Mandel, D. (2013). The great;Tesla bubble. Automotive News, 88(6590) [Available on ProQuest];Case;Assignment;Once you have completed your;research, write a 4- to 5-page paper addressing the following items;1.;Conduct a SWOT analysis of Tesla Motors with specific discussion;about what you think are the main strengths, weaknesses, opportunities, and;threats facing Tesla.;2.;Based on your SWOT analysis, give some recommendation for some;specific steps Tesla should take in order to grow and remain competitive.;Assignment;Expectations;o Answer;the assignment questions directly.;o Stay;focused on the precise assignment questions, don't go off on tangents or devote;a lot of space to general background materials.;o List;supporting references and cite sources in proper format.;o Use;appropriate writing style in essay form (organization, grammar, and spelling).;o Review;Trident's ?Writing Style Guide? for more detail on referencing and writing;expectations. This guide is found under ?My Resources? in the TLC portal.;Module 2 - SLP;PLANNING;For the Module 2 SLP, you will;be continuing to focus on the organization you selected for your Module 1 SLP;and take a close look at strategic planning at this organization. You already;gave a brief overview of planning at your organization for your Module 1 SLP;but now you will be taking a closer look at planning issues such as the;mission, vision, and goals of your organization and also do some strategic;planning and analysis of your organization.;For this assignment, first;review the background materials carefully, then write a 3-page paper covering;the following issues;1.;What are the main strategic goals of your organization?;2.;Perform a strategic analysis of your organization using SWOT or;PEST analysis, and make some recommendations for your organization based on;your analysis.;SLP Assignment Expectations;?;Answer the assignment questions directly.;?;Stay focused on the precise assignment questions, don't go off;on tangents or devote a lot of space to general background materials.;?;List supporting references and cite sources in proper format.;?;Use appropriate writing style in essay form (organization;grammar, and spelling).;?;Review Trident's ?Writing Style Guide? for more detail on;referencing and writing expectations. This guide is found under ?My Resources?;in the TLC portal.;Module 3 - Case;ORGANIZING;Assignment Overview;Zappos Shoes, led by young CEO;Tony Hsieh, is well known for its non-traditional approaches to the workplace.;From the Background materials you should be familiar with traditional;organizational structures such as the hierarchical organization, the flat organization;or the matrix organization. But CEO Hsieh plans an even more radical approach;to organizing his online shoe retailing company, called "holacracy.;This is radical new approach involves eliminating hierarchies and even;eliminating job titles.;Many of you are used to working;in a hierarchical organization, so as you can see, this new form of;organization (or perhaps ?lack of organization?) is a huge change over what;most of us are used to. But for purposes of this assignment we must decide;whether or not holacracy is likely to work for Zappos Shoes. This assignment;reflects the radical new ideas of a younger CEO like Tony Hsieh as compared;with more traditional structures found in the older and more established;structures in Fortune 500 companies.;Here are some readings on;Zappos and holacracy to get you started;Frean, A. (2014, Jan 06). How;holacracy killed the hierarchy in companies going flat-out for success,The;Times[ProQuest];Cook, D. (2014). Ready for;holacracy? Zappos says it is. Benefits Selling.Breaking News[ProQuest];Shiers, L. (2010, 03). Touring;Zappos. Footwear Plus,, 52 [ProQuest];Case Assignment;When you have finished;researching Zappos? current business model and holacracy, write a 4- to 5-page;paper that answers the following questions;1.;What risks and challenges does Zappos face in implementing;holacracy?;2.;Overall, what do you think the chances are of holacracy;succeeding at Zappos?;3.;Do you think holacracy would work with a traditional Fortune 500;company? Why or why not?;Assignment Expectations;?;Integrate readings on the concept of holacracy, Zappos Shoes?;organizational structure, and on traditional forms of organization structure.;?;Answer the assignment questions directly.;?;Stay focused on the precise assignment questions, don't go off;on tangents or devote a lot of space to general background materials.;?;List supporting references, and cite sources in proper format.;?;Use appropriate writing style in essay form (organization;grammar, and spelling).;?;Review Trident's ?Writing Style Guide? for more detail on;referencing and writing expectations. This guide is found under ?My Resources?;in the TLC portal.;Module 3 - SLP;ORGANIZING;For this assignment, write a 2-;to 3-page paper analyzing aspects of Organizing at your selected organization.;Some of the key aspects to focus on in your paper include the following issues;1.;How would you characterize the design of your organization? Is;it flat, or multilayered? Is it a rigid hierarchy, or does it use alternative;structures like team-based or matrix?;2.;Is decision making mostly centralized at the top, or is there;room for decentralized decision making at lower levels?;3.;What kind of departmentalization does your organization use? Is;it divided into functional divisions, geographical divisions, other divisions?;4.;What is the typical span of control for managers in your;organization? Is it broad or narrow?;5.;Are employees highly specialized, or do employees have a wide;range of tasks and responsibilities?;SLP Assignment Expectations;?;Discuss all five elements of organizational design listed in the;assignment instructions in the context of your organization.;?;Stay focused on the precise assignment questions, don't go off;on tangents or devote a lot of space to general background materials.;?;List supporting references and cite sources in proper format.;?;Use appropriate writing style in essay form (organization;grammar, and spelling).;?;Review Trident's ?Writing Style Guide? for more detail on;referencing and writing expectations. This guide is found under ?My Resources?;in the TLC portal.;Module 4 - Case;LEADING;Assignment Overview;Few CEOs have been subject to;as much criticism and attacks as Facebook founder Mark Zuckerberg. Most;famously, he was portrayed as the villain in the movie The Social Network.;Shareholders have complained about his leadership and failure to increase the;stock price of Facebook, and others have claimed he is socially inept and too;young and immature to be a CEO of a multibillion-dollar corporation.;However, in spite of this;criticism Zuckerberg is inarguably one of the most successful CEOs and;entrepreneurs in corporate history. The small project that he created while he;was a college student has become world dominant in the social media business;and is still growing and expanding. So in spite of all of the criticism he;clearly has been a successful leader.;For this Case Assignment, do;some research in the online library and find out what you can about;Zuckerberg?s leadership style. Take a look at the criticisms as well as what;you think he is doing right or what lead him to his strong success.;Here are a few articles to get;you started;Facebook's leadership: Time for;an update? (Jun. 13, 2010). The Washington Post. [Available on;ProQuest];Bailey, B., & May, P.;(2014, Feb 03). Facebook at 10: Zuckerberg pushing for change. Oakland;Tribune. [ProQuest];Lesley, C. T. (2012, Jan 27).;Job at Facebook not for sensitive types. Toronto Star. [ProQuest];Case Assignment;Once you have finished your;research, write a 4- to 5-page paper addressing the following questions;?;How would you describe Mark Zuckerberg?s leadership style? Was;it transformational, transactional? Both, or neither? Explain your reasoning.;?;Consider both the positive and negative aspects of Zuckerberg?s;leadership style. What is good, and what is detrimental to Facebook? Does the;good outweigh the bad?;Assignment Expectations;?;Answer the assignment questions directly.;?;Stay focused on the precise assignment questions, don't go off;on tangents or devote a lot of space to general background materials.;?;List supporting references and cite sources in proper format.;?;Make sure to use reliable and credible sources as your references.;Articles published in established newspapers or business journals/magazines are;preferred. If you find articles on the Internet, make sure they are from a;credible source.;?;Use appropriate writing style in essay form (organization;grammar, and spelling).;?;Review Trident's ?Writing Style Guide? for more detail on;referencing and writing expectations. This guide is found under ?My Resources?;in the TLC portal.;Module 4 - SLP;LEADING;In this section of the Session;Long Project, write a 2- to 3-page paper about one of your current or former;leaders.;Do not write about yourself;even if you are a CEO or leader.;Analyze, using background;materials, leadership styles and the leader's way of fulfilling functions of;management. Key concepts to be addressed are;?;Did the leader empower the employees?;?;Was the leader authoritarian?;?;Was the leader transformational or transactional, or both?;?;What is the vision the leader created for the company or organization;you selected?;?;How did the leader motivate the workforce?;?;How did the leader communicate the company's vision or;directions?;SLP Assignment Expectations;?;Answer the assignment questions directly.;?;Stay focused on the precise assignment questions, don't go off;on tangents or devote a lot of space to general background materials.;?;List supporting references and cite sources in proper format;?;Use appropriate writing style in essay form (organization;grammar, and spelling).;?;Review Trident's ?Writing Style Guide? for more detail on;referencing and writing expectations. This guide is found under ?My Resources?;in the TLC portal.;Module 5 - Case;CONTROLLING;Assignment Overview;Of course having solid control;processes is essential for any successful organization. Some organizations like;to seek formal recognition for their control functions through independent;certifications such as ISO 9000. In order to receive ISO certification, you;need to extensively follow and document a long list of published standards and;then have an outside evaluator certify that you are meeting these standards.;ISO certification has both;proponents and critics. Proponents argue that meeting ISO standards through;certification will improve organizational control functions and also help;signal to the outside world that you are running a solid operation with high;standards. However, critics point to the huge amount of time and money spent on;documentation that may be excessive. Critics also say that ISO focuses on documentation;of processes rather than the actual quality/efficiency of the process.;For this assignment, first read;up on ISO certification and examine the arguments both for and against it. Then;read up on a new start-up company called Clinkle and consider whether or not;ISO 9000 would be appropriate for this new company to seek. Clinkle is new;online payment company that has received a lot of media attention recently but;has also had its ups and downs. It has raised a lot of money from investors but;is still at an early stage with no revenue yet.;Here are some articles on ISO;certification to get you started;Seddon, J. (1997). Ten;arguments against ISO 9000, Managing Service Quality 7(4), pp.;162-168. [ProQuest];Wahid, R., & Corner;J. (2009). Critical success factors and problems in ISO 9000 maintenance.;The International Journal of;Quality & ReliabilityManagement 26 (9), pp. 881-893.;Here are some articles on;Clinkle to get you started;Smart money follows mobile;payment app Clinkle (July 4, 2013). Irish Times, Dublin [ProQuest];Clinkle raises $25 million in;seed financing as it prepares to change the way people transact. (June 27;2013). Business Wire, New York [ProQuest];Case Assignment;After doing research and;carefully considering whether or not ISO certification is the right option for;Clinkle, write a 4- to 5-page paper answering the following questions;1.;What aspects of the control function of management do you think;should be the most important to Clinkle?;2.;What would be the main benefits to Clinkle of obtaining ISO;certification?;3.;What would be the main disadvantages to Clinkle of obtaining ISO;certification?;4.;Overall, should Clinkle invest time and money in ISO;certification, or are the resources better spent on other ways to maintain;control systems?;Assignment Expectations;?;Answer the assignment questions directly.;?;Stay focused on the precise assignment questions, don't go off;on tangents or devote a lot of space to general background materials.;?;List supporting references and cite sources in proper format.;?;Use reliable and credible sources as your references. Articles;published in established newspapers or business journals/magazines are;preferred. If you find articles on the Internet, make sure they are from a;credible source.;?;Use appropriate writing style in essay form (organization;grammar, and spelling).;?;Review Trident's ?Writing Style Guide? for more detail on;referencing and writing expectations. This guide is found under ?My Resources?;in the TLC portal.;Module 5 - SLP;CONTROLLING;For this final SLP you will be;looking closely at the control function of management within your organization.;All organizations have numerous methods of control, but think carefully about;what control mechanisms are most vital for your organization?s success. Then;write a 2- to 3-page paper answering the following question;?;What control mechanisms at your organization are (or should be);the most useful or important for the success of your organization?;Focus in particular on the core;technologies of the organization as applied to the control function of;management. You can discuss control efforts and strategies already utilized by;your company, and/or make recommendations that you believe would be useful for;your organization to consider.;Begin your essay with a thesis;statement in the introductory paragraph that identifies what you consider to be;the key organizational control efforts that are (or would be);important to the success of your organization, and then develop a persuasive;essay to support your thesis.;Remember to use background;readings to support your key arguments and to cite and reference your sources.;Your goal is to convince your professor, who will require some;well-reasoned and well-supported arguments. Actual examples of control and;accountability systems in action and how they work in your organization will;also help to add support to your arguments, but you need to go beyond just;being descriptive and provide some convincing arguments in favor of your;position.;SLP Assignment Expectations;?;Answer the assignment questions directly and provide clear;arguments in favor of your answer.;?;Stay focused on the precise assignment questions, don't go off;on tangents or devote a lot of space to summarizing general background;material.;?;List supporting references and cite sources in proper format;including in-text citations.;?;Use appropriate writing style in essay form (organization;grammar, and spelling).;?;Review Trident's ?Writing Style Guide? for more detail on;referencing and writing expectations. This guide is found under ?My Resources?;in the TLC portal.

 

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