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MGT 521 final Exam John writes a memo to his employees




Question;1) John writes a memo to his employees. Putting his;thoughts onto paper is an example;of;A. communicating;B. messaging;C. encoding;D. cryptography;2) Chantel received an invitation to a web meeting;that will take place at 3:00 p.m. She accepted the invitation. This is an;example of;A. formal;channels of communication;B. spontaneous;communication;C. feedback as a;function of communication;D. informal;channels of communication;3) You are doing research on political issues and find;that you are on a conservative leaning site. What type of source credibility;issue is this?;A. Credentials;B. Impartiality;C. Currency;D. Style;4) When reviewing an educational math website, you;find the author?s background is in English. What type of source credibility;issue is this?;A. Credentials;B. Impartiality;C. Currency;D. Style;5) A famous ice cream manufacturer sent workers to a;nearby grocery store to offer shoppers a sample of its new flavor. The workers;provided samples to 300 shoppers and noted that 80% of the sample population;stated they liked the flavor. Based on this scenario, which of the following is;an example of an inference?;A. Workers provided;samples to 300 shoppers.;B. 20;percent of the sample population did not like the new flavor or were;indifferent.;C. The ice cream;manufacturer began producing the new ice cream flavor and offered it in stores.;D. The workers were;offering samples to see if the general public liked the new flavor.;6) Persuading or convincing others to accept your;argument means the reasoning must be logical. Which of the following is an;example of logical flaws or fallacies?;A. Opposing views;are considered;B. Hasty;Generalization;C. Argument;presents alternative explanations;D. Reasoning from;specific evidence;7) What is the best way for the CEO to deal with;managers in key positions who continue to resist a major change?;A. Minimize their;interactions with fellow employees and work around them;B. Replace them;with people who will support the change;C. Give them;space and hope they will come to see why the change was necessary;D. Keep increasing;the pressure on them to support the change;8) Finding a win-win solution that allows parties who;are involved to have their goals achieved is an example of;A. accommodation;B. collaboration;C. team building;D. compromising;9) What is emphasized more in ethical leadership;theories than in transformational leadership?;A. Leader;values;B. Leader behaviors;C. Leader skills;D. Leader traits;10) Ethical behavior and integrity for a leader is;most likely to result in;A. higher unit;performance;B. higher;performance ratings for the leader by bosses;C. higher;subordinate satisfaction and trust;D. less stress for;the leader;11) A common characteristic of most entrepreneurs is;that they;A. accept the risks;involved in starting and managing a business;B. have a;high level of scientific and technical expertise;C. possess a great;deal of personal wealth;D. have experience;in running large, complex organizations;12) In order to make an intelligent investment;decision, entrepreneurs should;A. limit;their options to those business investments that are backed by the U.S.;government;B. invest in;businesses that have generated a stable rate of profit for at least the past;ten years;C. invest only in;business opportunities where it is possible to take an active role in;management;D. compare the;risks of potential investments to their expected profits and find the right;balance between profit and risk;13) The customers, employees, stockholders, suppliers;creditors, and others who stand to gain or lose by the policies and activities;of a business represent the firm's;A. market;makers;B. economic;environment;C. stakeholders;D. social mentors;14) When a firm makes use of the SWOT analysis, one of;its objectives is to;A. identify the;best employees to fill each position within the organization;B. set specific;short-term performance standards for each department;C. evaluate the;desirability of issuing stocks or bonds in the current financial climate;D. identify;the things it does well as an organization and the things it needs to improve;15) The process of rating an organization's practices;processes, and products against the best of the world is known as;A. webworking;B. outsourcing;C. benchmarking;D. core;competencies;16) Companies benefit today by inter-firm cooperation.;One of the ways they cooperate is through networking. Another way is by seeking;technological knowledge and learning new processes from other firms that;usually fall outside of their respective industries. We call this;A. competency;capturing;B. technology;swapping;C. benchmarking;D. broadening the;knowledge base;17) An important difference between accounting;and other business functions, such as marketing and management, is that;A. accounting;functions must be performed by an "outsider" (rather than by an;employee of the business) in order to avoid conflicts of interest;B. accounting;offers us insight into whether the business is financially sound;C. accounting;involves mainly clerical activities and thus requires very little analysis;D. accounting deals;exclusively with numbers;18) Although accounting has several specific uses, the;overall purpose of accounting can be summarized as;A. to provide;financial information that is useful to decision makers;B. to meet the;legal requirements of the Financial Accounting Standards Board (FASB);C. to allow the;government to track business activity levels;D. to compute;the profit or loss and declared dividend of a business firm;19) An important advantage that knowledge technology;has over older versions of business technology is that it;A. is much cheaper;to incorporate into most business operations;B. delivers timely;information directly to the people who need it;C. allows;businesses to locate anywhere and still reach their customers;D. eliminates the;need for business to store information electronically;20) First Engineering, a large U.S. based mechanical;engineering firm, is considering entering the global market. Upon careful;analysis of the global market, they will find that global trade;A. opportunities;are diminishing;B. is dominated by;emerging, developing countries;C. is likely;to be severely restricted in the future by nontariff trade barriers;D. is big business;today and is expected to be more important in the future;21) The process of setting up individual functional;units of the business to do specialized tasks is called;A. departmentalization;B. division of;labor;C. job;specialization;D. delegation of authority;22) The proven success of job specialization lies in;the fact that;A. it leads to;groupthink;B. it avoids the;pitfalls of division of labor, where workers become removed from thinking;conceptually about the business;C. it is a;detractor to others who are thinking about entering your industry because it;successfully creates barriers to entry;D. it adds;efficiency to the business's operation by identifying tasks that some do better;than others;23) Economics is the study of how a society;A. invests wisely;in the stock market;B. employs;resources to produce goods and services and distribute them among competing;groups and individuals;C. employs;statistical techniques to make predictions about the evolution of society over;the long run;D. governs itself;for the good of its citizens;24) How is it that people working in their own;self-interest produce goods, services, and wealth for others?;A. By taking;advantage of a vast supply of labor, people working in their own self-interest;could hire others at very low wages.;B. In order to earn;money and produce goods that improve lives, self-directed gain would provide;jobs, and subsequently wages for others.;C. The government;pays entrepreneurs in the United States to produce goods, services, and wealth;for others.;D. Entrepreneurs;tend to include themselves in a group of people who need charitable support. A;portion of the entrepreneur's profit (as required by law) goes to the charity;of one's choice to support the less fortunate.;25) The ultimate resource of a firm is its;A. business plan;B. marketing;mix;C. capital budget;D. employees;26) Today, human resource management has become so;important that in many firms it has become;A. a function;performed by managers in all areas of the organization;B. the main responsibility;of the firm's legal staff;C. a;function handled only by specialists in the human resource department;D. function handled;only by the firm's top management;27) Which of the following is included in performing a;business analysis?;A. Hiring new;employees;B. Entering global;markets;C. Conducting;a SWOT analysis;D. Networking;28) When the competition is intense and the;environment is changing rapidly, it is especially important to;A. maintain a high;level of external monitoring;B. have;detailed plans and operating procedures;C. increase the;power of the chief executive;D. strengthen the organization;culture;29) Which of the following would be a concern;addressed in a strategic plan?;A. Which specific;jobs should be assigned to each employee?;B. How much output;should be produced this week in a given production facility?;C. Which computer;software package should the firm?s human resources office use to manage the;payroll?;D. Should the firm make a;long-term commitment to expand into new markets?;30) Tactical planning is concerned with;A. determining the;best way to cope with an emergency situation;B. devising;temporary courses of action to be used if the primary plans do not achieve the;desired results;C. developing;detailed strategies about what is to be done, who is to do it, and how it is to;be done;D. setting long run;goals that will govern the general course of the organization for years


Paper#46355 | Written in 18-Jul-2015

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