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BBA131 quiz 7

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Question;Question 1;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;Operations competence can be built on _____.;Select one;a. all;of these factors;b. flexibility;c. quality;d. low cost;Question 2;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;includes the receiving, storing, handling, and;counting of all raw materials, partly finished goods, and finished goods.;Select one;a. Purchasing;b. Quality control;c.;Inventory control;d. Materials handling;Question 3;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;is the ability of a product to satisfy a human want.;Select one;a. Consistency;b. Satisfaction;c.;Utility;d. Relativity;Question 4;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;In a _____ system, the customer does not need to be a part;of the system to receive the service.;Select one;a. service operations;b. low-contact;c.;supplier selection;d. high-contact;Question 5;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;In _____, products are standardized for mass consumption.;Select one;a. make-to-order operations;b. make-to-stock operations;c. a;low-contact system;d. a high-contact system;Question 6;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;In a _____ system, the customer is part of the system during;service delivery.;Select one;a. quality control;b.;high-contact;c. low-contact;d. customer-focused;Question 7;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;A _____ chart is a production schedule specifying the;sequence and critical path for performing the steps in a project.;Select one;a. Gantt;b. PERT;c. follow-up;d. operations control;In;a _____ production system, all the needed materials and parts arrive at the;precise moment they are required for each production stage.;Select;one;a. process;control;b.;just-in-time;c. quality;control;d.;standardized;Question 9;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;The amount of a product that a company can produce under;normal working conditions is its _____.;Select one;a. output;b. utility;c.;capacity;d. efficiency;Question 10;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;is a program attesting that a factory, laboratory, or;office has met the quality management standards of the International;Organization for Standardization.;Select one;a. ISO 2000;b. ISO 14000;c. TQM 9000;d. ISO;9000;Question 11;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;stresses the use of standard and uniform components;rather than new or different components.;Select one;a. Inventory control;b.;Standardization;c. Customization;d. Scheduling;Question 12;Not yet answered;Marked out of 1;Question text;When a company makes products available where they are;convenient for consumers, it creates _____ utility.;Select one;a. possession;b. time;c.;place;d. form;Question 13;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;When Ford assembles parts into a Ford Explorer, it creates;utility.;Select one;a. assembly;b. place;c. time;d. form;Question 14;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;is the acquisition of the raw materials a company;needs to produce its products.;Select one;a. Inventory control;b. Development;c.;Purchasing;d. Goods control;Question 15;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;focuses on management of the operations process in;order to manufacture goods or supply services that meet specific quality;standards.;Select one;a. Quality control;b.;Operations control;c. Process control;d. Inventory control;uestion 16;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;is the systematic direction and control of the;processes that transform resources into finished products.;Select one;a. Methods management;b. Marketing;c. Control;d.;Operations management;Question 17;Not yet answered;Marked out of 1;Not flaggedFlag question;Question text;In a _____ layout for production, equipment and people are;grouped according to function.;Select one;a. same-steps;b. custom-products;c. capacity;d.;process;Question 18;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;is defined as the combination of characteristics of a;product or service that bear on its ability to satisfy stated or implied needs.;Select one;a.;Quality;b. Satisfaction;c. Consistency;d. Performance;Question 19;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;The _____ program certifies improvements in environmental;performance.;Select one;a. ISO 9000;b. ISO 2000;c. TQM 14000;d. ISO;14000;Question 20;Not yet answered;Marked out of 1;Not flaggedFlag;question;Question text;When a company turns out costumes in time for Halloween, it;creates _____ utility.;Select one;a. ownership;b. place;c. form;d. time

 

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