Details of this Paper





Question;1. The concept that some leadership;attributes will work in some situations but not in others can be described;by the;Behavioral theory;Leadership effectiveness theory;Tactical theory;Contingency theory;2. Sam Meyers manages a telemarketing;call center. He has 20 employees working for him who are displeased with the;way he yells and threatens to terminate them for what they see as small issues.;Which kind of power is Sam using to get the job done?;Referent power;Reward power;Coercive power;Legitimate power;3. Which of the following is;considered an organizational blueprint, which prescribes the quantity and;time frame for when each end product will be assembled?;WBS (Work Breakdown Structure);ERP (Enterprise Resource Planning);MRP (Material Requirements Plan);MPS (Master Production Schedule);4. In performing a SWOT analysis, which;of the following would be considered as a threat?;Competitors;Lack of a strategic plan;Increased product demand;Recognized brand;5. During the implementation of a project;which of the following should be the primary focus of a consulting firm?;The correct project software;Application of the learning curve theory;Tools and materials availability;People management skills;6.Which of the following is considered;a major process flow structure?;Fabrication;Lead Time;Project;Lean Manufacturing;7. Some studies indicate the best approach for;transformational change may have the chief executive officer create an;atmosphere for change;and begin establishing a vision;and establish a reward system;but let others decide how to initiate change;but carefully set limits for the program;8. Deming?s PDCA (plan, do, check, and act);cycle underlies what inherent Six Sigma principle?;Control charting;Project management;Standard deviation;Continuous improvement;9. What can affirmative action assist organizations;in achieving that diversity initiatives cannot?;Correcting specific problems of the past;Increased productivity;Maximizing creativity;Maximizing workforce commitment;10. According to the job characteristics;model, autonomy is defined as the degree to which;a job generates direct and clear information about;performance;a job provides the worker freedom, independence, and;discretion;a job has an impact on the lives or work of other;people;a job requires completion of a whole and;identifiable piece of work;11. Active listening requires;interruptions to get your point across;summarizing all areas of the performance-interview;feedback discussion.;summarizing only the areas of agreement;verbal communications only;12. An example of control;criteria that can be used in any situation is ________.;number of calls taken per day;employee satisfaction;client requests completed per hour;average time to process paperwork;13. Because practical considerations make job;tryouts for all candidates infeasible, it is necessary to __________ the;relative level of job performance for each candidate on the basis of available;information.;assign;abandon;predict;accept;14. Which of the following is ISO;14000 primarily concerned with?;Time management;Continuous improvement management;Environmental management;Quality management;15. Which of the following is;a desirablestrategy for managers aiming to reduce the negative;consequences of rumors?;Creating a more informal communication environment;at the workplace;Initiating disciplinary action against the employee;who started the rumor;Encouraging employees to communicate their concerns;and suggestions;Refusing to comment on issues that appear to be;controversial and unfair;16. ________ refers to an individual?s belief;that he or she is capable of performing a task.;Self-efficacy;Emotional contagion;Affect intensity;Self-determination;17. When an employee volunteers to;run a canned food drive, this is an example of;organizational citizenship behavior;employee productivity;job satisfaction;employee happiness;18. As a university;student, your institution?s social principles and practices reflect;on you, as a stakeholder, in the organization. Therefore, it is your right to;question how these practices should be evaluated in relation to the social;issues that the school is addressing. If your university provides job-share;programs, builds a day-care facility, and only uses recycled paper, it could be;said to be ________.;socially image conscious;fulfilling its social obligation;socially aware;socially responsive;19. A project can be segmented into;which of the following?;Events;Success markers;Work packages;Sub-jobs;20. In order to make their firm;a learning organization, managers should;increase the degree of departmentalization;reinforce interdependence and reduce boundaries;penalize mistakes;avoid the use of cross-functional teams;21. Conflicts can be resolved by;withdrawing from them or suppressing them. This conflict-management technique;is known as ________.;accommodating;forcing;avoiding;compromising;22. Adoration of;a charismatic leader by followers can lead to;limiting suggestions of fixes and improvements;a competitive work environment;greater understanding of the company mission;difficulty in developing a successor;23. Which of the following statements;is true with regard to the effectiveness of tactics?;All tactics are equally effective with regard to;upward influence.;Individuals from collectivist cultures are typically;more likely to use soft tactics that reflect personal power.;The combination of a soft tactic with reasonable;persuasion is more effective than a combination of two hard tactics.;Soft tactics are less effective than hard tactics;when used individually;24. ____________ is;the biggest hurdle to overcome in a pay-for-performance plan.;Merit-pay increases;Compensation equation;Inflation;Salary cap performance level;25. Mary arrives at her new job. Before she;can begin actually doing the work, she must complete a series of activities;including role playing and virtual reality interactions. What type;of training methoddoes Mary?s new employer use?;On-the-job training;Information presentation;Simulation;Organizational development;26. In _____, workers have been fired;for refusing to quit smoking, for living with someone without being;married, drinking a competitor?s product, motorcycling, and other legal activities;outside of work.;lifestyle discrimination;invasion of privacy;defamation;constructive discharge;27. Which of the following is one of Dr.;Eli Goldratt's rules of production scheduling for optimized production;technology?;If you lose an hour at a bottleneck it is better;than making scrap.;Do not allow bottlenecks to govern the flow of the;line.;Utilization and activation of a resource are not the;same.;An hour saved at a bottleneck operation does not;increase the process flow.;28. The Civil Rights Act of;1991 offered what for victims of unintentional discrimination?;race norming;adverse impact;affirmative action;monetary damages and jury trials;29. Which of the following is an;element that addresses elimination of waste under lean production?;Minimized run times;Production ahead of demand;Group plant loading technology;Kanban production control system;30. Training that results in;is costly because of the cost of training (which proved to be useless) and the;cost of hampered performance.;reinforcement of training;simulation of training;applicability of training;negative transfer of training


Paper#47435 | Written in 18-Jul-2015

Price : $22