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Question;1) Which of the following is best defined as a;consciously coordinated social unit, composed of two or more people, which;functions on a relatively continuous basis to achieve a common goal or set of;goals?;A. Party;B. Unit;C. Community;D. Organization;2) Over the past 2 decades, business schools have added required courses on;organizational design to many of their curricula. Why have they done this?;A. Managers no longer need technical skills in subjects such as economics and;accounting to succeed.;B. Managers need to understand human behavior if they are to be effective.;C. These skills enable managers to effectively lead human resources;departments.;D. A manager with good interpersonal skills can help create a pleasant workplace.;3) Robert Katz identified three essential skills that managers must have to;reach their goals. What are these skills?;A. Technical, decisional, and interpersonal;B. Technical, human, and conceptual;C. Interpersonal, informational, and decisional;D. Human, informational, and communication;4) __________ is a field of study that investigates the effect that;individuals, groups, and structures have on behavior within organizations for;the purpose of applying such knowledge toward improving an organization?s;effectiveness.;A. Corporate tactics;B. Human resources management;C. Organizational behavior;D. Corporate strategy;5) What do the fundamental consistencies underlying the behavior of all;individuals enable researchers to do?;A. Observe human behavior.;B. Research human behavior.;C. Predict human behavior.;D. Detect human behavior.;6) Which of the following is a generic term that covers a broad range of;feelings that people experience?;A. Affect;B. Emotions;C. Moods;D. Emotional labor;7) What term is used for intense feelings that are directed at someone or;something?;A. Affect;B. Cognition;C. Thoughts;D. Emotions;8) If personality characteristics were completely dictated by __________, they;would be fixed at birth and no amount of experience could alter them.;A. job satisfaction;B. heredity;C. environment;D. situational factors;9) Which of the following are classifications on the Myers-Briggs Type;Indicator?;A. Extroverted, intuitive, judging, independent;B. Extroverted, sensing, judging, thinking;C. Extroverted, judging, independent, feeling;D. Sensing, perceiving, dependent, feeling;10) Maria is dissatisfied with the way that her manager treats her. She has;quit her job and found a new position with another firm. How has she expressed;her dissatisfaction?;A. Exit;B. Voice;C. Neglect;D. Loyalty;11) You quietly continue to do your work when you know things will not improve.;This is what type of response to dissatisfaction?;A. Exit;B. Voice;C. Loyalty;D. Neglect;12) A group;A. generates positive synergy through coordinated effort;B. generates greater outputs with no increase in inputs;C. is two or more individuals interacting and interdependent;D. engages in collective work that requires joint effort;13) __________ results in a level of performance that is greater than the sum;of the individual input.;A. Synergy;B. Enthusiasm;C. Energy;D. Initiative;14) What happens in the second stage of Tuckman's five stage model of group;development?;A. Close relationships are developed.;B. The group demonstrates cohesiveness.;C. Intragroup conflict often occurs.;D. Groups disband.;15) Zach is devout and very active in his church. He is also a very dedicated;employee. His manager offers him a promotion, but the new role will require him;to work Sundays. Zach would like the promotion, but realizes that it would;force him to miss some church activities. It is likely that Zach is;experiencing which of the following;A. Role conflict;B. Role expectation;C. Role perception;D. Role identity;16) Which role focuses on bringing about order and consistency by drawing up;formal plans?;A. Leadership;B. Management;C. Task structure;D. Initiating structure;17) Which statement regarding leadership is true?;A. Formal rights enable managers to lead effectively.;B. All managers are leaders.;C. All leaders are hierarchically superior to followers.;D. Nonsanctioned leadership is as important as or more important than formal;influence.;18) What are three situational criteria identified in the Fiedler model?;A. Charisma, influence, and leader-member relations;B. Leader-member relations, task structure, and position power;C. Task structure, leadership ability, and group conflict;D. Emotional intelligence, group orientation, and employee status;19) The reconceptualization of the contingency model by Garcia and Fiedler is;called __________ theory.;A. situational;B. cognitive resource;C. evaluative;D. cognitive dissonance;20) Which path-goal leadership style leads to greater satisfaction when tasks;are ambiguous or stressful?;Directive Supportive;Participative;Reactive;21) According the Path-Goal Theory, what leader is;friendly and shows concern for the needs of followers?;A.directive;B. achievement;oriented;C. participative;D.supportive;22) Phrases such as ?more cultural diversity,? ?many;new entrants with inadequate skills,? and ?increase in aging workers? are all;examples of what force for change?;A. technology;B. world politics;C. nature of the work force;D. social trends;23) What is a goal of planned change?;A. to change the forces of change;B. to alter the agents of change;C. to change employees responsibilities;D. to improe the ability to adopt to the environment;24) Using covert influence to overcome resistance to;change is called what?;A. negotiation.;B. cooptation.;C. manipulation.;D.coercion.;25) If individuals resisting change are included in;making change decisions in an attempt to gain their support, what is this;approach is called;A. cooptation;B. exploitation;C. manipulation;D. education 2;26) Which of the following is a characteristic of;organizational control?;A.;Formality orientation;B.;Decision orientation;C.;Team orientation;D.;Managerial orientation;27) What term describes the key characteristic of organizational control that;addresses the degree to which employees are expected to exhibit precision?;A.;Accountability;B.;Attention to detail;C.;Stability;D.;Reactivity;28) Power is;A.;A means for leader to;achieve goals;B.;Defined by leaders;hopes and aspiration;C.;A goal in and of itself;D.;Not an influence on;leaders goals;29) Leaders achieve goals, and power is;A.;Defined by leaders;hopes and aspiration;B.;A means of achieving;goals;C.;A goal in and of itself;D.;A strong influence on;leaders? goal;30) The most important aspect of power is probably;that it _____.;A.;Is needed to get things;done in an organization;B.;Is a function of;dependency;C.;Tends to corrupt people;D.;Is counterproductive


Paper#51690 | Written in 18-Jul-2015

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