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MGT 230 Final Exam study guide

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Question;1) Planning involves which of the following?;A. Analyzing current situations;B. Determining rewards for goals achievement;C. Motivating employees;D. Implementing necessary changes;2) _______ is specifying the goals to be;achieved and deciding in advance the appropriate actions needed to achieve;those goals.;A. Staffing;B. Leading;C. Organizing;D. Planning;3) Advances in genetic engineering and biotechnology;are expected to produce some food products that will become available;year-round even in northern climates. These changes will provide grocers with;an opportunity to reduce their shipping costs while at the same time, offering;fresher produce to their customers. These advances are an example of changes in;the;A. technological environment;B. economic environment;C. political environment;D. ecological environment;4) _________ trends regarding how people think;and behave have major implications for management of the labor force, corporate;social actions, and strategic decisions about products and markets.;A. Psychological;B. Economic;C. Technological;D. Societal;5) Which of the following is a step in the;decision-making process?;A. Generating an idea;B. Good business planning;C. Evaluating the decision;D. Delegating a task;6) Which is a step in the decision-making process?;A. Resolving and reducing conflict;B. Making the choice;C. Using the lack of structure;D. Delegating a task;7) The targets or ends the manager wants to;reach are called;A. goals;B. missions;C. visions;D. strategies;8) In the _______________ stage of the planning;process, managers should weigh the advantages, disadvantages, and potential effects;of each alternative goal and plan;A. goal and evaluation;B. goal and plan selection;C. implementation;D. alternate goals and plans;9) Tactical planning would include which of;the following?;A. Profit goals;B. Design, test, and install the equipment needed to;produce a new product line;C. Human resources requirements;D. Return on investment;10) The internal analysis component of the;strategic management process assesses the organization?s;A. performance levels;B. competitors;C. industry growth rate;D. product substitutions in the market;11) Suppose you face a question regarding how;to handle a defective piece of equipment that your company sold. To tell the;customer would cost you a substantial amount of money, but if the equipment;fails, it could lead to serious injury of the customer. You decide to disclose;the defect and suggest alternatives to eliminate the risk of injury. This;decision employs which ethical approach?;A. Universalism;B. Egoism;C.;Relativism;D. Virtue ethics;12) Your organization faces an ethical;question. There has been a problem with your accounting process that has;resulted in lower profits being reported than were actually earned. You are;attending a meeting where senior management is deciding how to handle the;situation. The people at the table have varying views of what action to take;and why. John wants to report the error immediately because he believes that it;is the right thing to do and that will keep them all out of jail. Bruce wants;to report the error because it is the honest thing to do. After hearing his;colleagues' opinions, Carlos says he wants to report the error as well because;he believes the group is right. Carlos is using which ethical system for his;decision making?;A. Universalism;B. Relativism;C. Utilitarianism;D. Virtue ethics;13) In the study by Lawrence and Lorsch, companies;in complex, dynamic environments developed _____ levels of differentiation, and;levels of integration;A. low, low;B. high, high;C. low, high;D. high, low;14) An aspect of the organization?s internal;environment created by job specialization and the division of labor is called;A. differentiation;B. integration;C. division of labor;D. specialization;15) An organization with departmentalization;that groups units around products, customers, or geographic regions is called a;A. divisional organization;B. centralized organization;C. matrix organization;D. functional organization;16) Which of the following statements about;matrix organizations is true?;A. A matrix organization is the same as a functional;organization;B. A matrix organization is the same as a product;organization;C. A matrix organization is a hybrid of the;functional and divisional organizational forms;D. A matrix organization is considered out-of-date;compared to the organic organization;17) An organization with departmentalization;that groups units around products, customers, or geographic regions is called a;A. centralized organization;B. matrix organization;C. virtual organization;D. divisional organization;18) Sports International (SI) began business;by making shoes for athletes. They soon expanded into making shoes for;non-athletic purposes. They now manufacture and distribute clothing, sporting;equipment, and protective sports gear worldwide. They are departmentalized by;products sold to serious athletes, products sold to "weekend;athletes and products sold to sports teams. SI has utilized which form of;departmentalization?;A. Geographic;B. Customer;C. Functional;D. Matrix;19) The trait known as leadership motivation;suggests that great leaders;A. can motivate others to work hard;B. can motivate others to become leaders;C. can motivate others to join;D. want to lead;20) A leadership perspective that attempts to;identify what effective leaders do and the behaviors they exhibit is referred;to as the;A. behavioral approach;B. trait approach;C. transformational leadership;D. strategic approach;21) __________ leadership invites colleagues;at the same level to solve problems together;A. Horizontal;B. Collegial;C. Lateral;D. Linear;22) Leaders who relate to others to serve;their needs and enhance their personal growth while strengthening the;organization are known as;A. lateral leaders;B. shared leaders;C. bridge leaders;D. servant-leaders;23) The basic goal of managing diversity is;to;A. treat all people the same;B. increase the numbers of minorities in business;C. enhance organizational cohesiveness;D. understand and value employee differences;24) Future trends in the labor force include a;A. smaller labor force;B. more experienced labor force;C. more homogenous labor force;D. younger labor force;25) Behavior that gives purpose and meaning to;organizations, while envisioning and creating a positive future, is known as;A. strategic leadership;B. supervisory leadership;C. organizational leadership;D. task leadership;26) The correspondence between actions and;words that include characteristics such as honesty and credibility is known as;A. drive;B. self-confidence;C. knowledge of the business;D. integrity;27) Owners from two businesses have asked you;which type of control system they should utilize. To help you make your;decision, they have each provided a brief description of their organization.;Alpha Omega, Inc., is a large corporation built in the 1950s. They produce;chemical concentrates for industrial cleaning. Their organization uses a strict;set of rules and regulations with their workforce. They have the ability to;track a large amount of data using statistical techniques. Mid-Atlantic Health;is a regional medical center. They want to use a control system that will allow;them to tie pricing of services and profits to specific services in the medical;center. The control systems that should be used in the scenarios above were;developed by;A. William Ouchi;B. Xerox;C. Frederick Taylor;D. Motorola;28) Your manager is speaking to a group of;employees about a problem in your department. Employees are not complying with;the rules regarding clocking in and clocking out each day. The rules in this;situation are very important as employees will not receive their correct pay if;the clocking procedures are not followed. There are three suggestions being;considered to address this problem.;Employees will be monitored at the entrance during;shift changes to make sure that each complies with the procedure.;Reports will be reviewed at the end of each pay;period. The reports will contain data tracking the number of employees not;complying with the procedures each shift. Employees violating the procedure will;be counseled to correct the problem.;A new procedure will be developed describing an;easier procedure for employees to follow. Training will be conducted so that;each employee knows the policy and the procedure before it is enacted.;Option 1 describes which approach to bureaucratic;control?;Employees will be monitored at the entrance during;shift changes to make sure that each complies with the procedure.;Reports will be reviewed at the end of each pay;period. The reports will contain data tracking the number of employees not;complying with the procedures each shift. Employees violating the procedure;will be counseled to correct the problem.;A. Feedback;B. Concurrent;C. Feedforward;D. Market;29) Suppose you are interviewing the CEO of a;large company. The CEO is telling you about his or her job as a manager and how;he or she spends time. Using the description below, which function of;management is the CEO most likely describing in this example?;My job, for some part of each day, is to;empower our employees to think of things in new and different ways, not just to;come to work and complete the tasks on a list.;A. Organizing;B. Leading;C. Controlling;D. Decision making;30) Suppose you are interviewing the CEO of a;large company. The CEO is telling you about his or her job as a manager and how;he or she spends time. Using the description below, which function of;management is the CEO most likely describing in this example?;Every six months or so, my senior MGT 230;Final Exam management team and I meet to discuss the goals that will be;achieved over the next year, three years, and beyond. We then make sure we are;clear on who will take responsibility to see that the appropriate actions are;undertaken to achieve our goals within the time frame we set.;A. Planning;B. Organizing;C. Leading;D. Decision making

 

Paper#51719 | Written in 18-Jul-2015

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