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Question;Question 1;Members of __________ can solve problems with a positive combination of;functional expertise and integrative or total systems thinking.;Answer;cross-functional teams;self-directed teams;cross-departmental teams;virtual teams;statutory teams;Question 2;When teams accomplish more than the total of their individual members?;capabilities, __________ occurs.;Answer;exchange;association;synergy;harmony;union;Question 3;Groups that form spontaneously through personal relationships or special;interests, and not by any specific organizational endorsement, are called;Answer;informal groups;virtual groups;temporary groups;interim groups;ad hoc groups;Question 4;Members of teams that __________ must have good long-term working relationships;with one another, solid operating systems, and the external support needed to;achieve effectiveness over a sustained period of time.;Answer;plan things;reengineer things;recommend things;make or do things;review things;Question 5;The __________ is another name for the functional silos problem.;Answer;individual unit problem.;serviceable group problem;functional chimney problem;hyper-focused team problem;exclusive over-assemblage problem;Question 6;refers to a person?s relative rank, prestige, and standing in a;group.;Answer;Condition;Standing;Fullness;Status;Prominence;Question 7;Tasks that are routine and easily subdivided lend themselves to;Answer;hierarchical communication networks.;parallel communication networks.;decentralized communication networks.;restricted communication networks.;centralized communication networks;Question 8;-role conflict occurs when a person?s values and needs come into;conflict with role expectations.;Answer;Intrasender;Intersender;Person;Inter;Outer;Question 9;is a ?logically perfect? group decision making method because all;team members agree totally on a course of action.;Answer;Consensus;Unanimity;Majority rule;Minority rule;Lack of response;Question 10;occurs when too much is expected and the individual feels;overwhelmed with work.;Answer;Role conflict;Role indifference;Role encumberment;Role overload;Role frustration;Question 11;When workspace architecture is studied as an influence on communication;behavior, this is part of;Answer;cohesiveness.;proxemics.;virtual communication networks.;team building.;relationships.;Question 12;Decision by __________ is often done by providing a suggestion and then forcing;quick agreement by challenging the group with such statements as ?Does anyone;object?...No? Well, let?s go ahead then.;Answer;majority rule;lack of response;authority rule;consensus;minority rule;Question 13;What Decision-Making concept is reflected in the popular adage, ?If at first;you don?t succeed, try, try again??;Answer;Intuition;Escalating commitment;Bounded rationality;Non-programmed Decision-Making;Satisficing;Question 14;The __________ model views decision makers as acting in a world of complete;certainty.;Answer;behavioral decision;true decision;cognitive decision;classical decision;aesthetic decision;Question 15;The first step in the rational decision model is _______________.;Answer;choosing a preferred course of action;recognizing and defining the problem or opportunity;identifying the alternative courses of action;evaluating the results;implementing the preferred course of action;Question 16;A decision maker holds a meeting to get everyone?s agreement on a system for;deciding how to make a lunch schedule. This is an example of a(n);decision method.;Answer;groupthink;authority;consultative;team;minority;Question 17;or the use of one?s intellect, is important in all aspects of;Decision-Making.;Answer;Intuition;Attitudinal formation;Judgment;Perceiving;Sensing;Question 18;The process of choosing a course of action for dealing with a problem or;opportunity is __________.;Answer;selection making;decision shaping;decision-making;judgment resolution;judgment generation;Question 19;is a superficial and often temporary form of conflict resolution;that leaves the situation open to future conflict over similar issues.;Answer;Leniency;Suppression;Neglect;Avoidance;Tolerance;Question 20;involves interpersonal difficulties that arise over feelings of;anger, mistrust, dislike, fear, resentment, and the like.;Answer;Substantive conflict;Emotional conflict;Indigenous conflict;Rational conflict;Impulsive conflict;Question 21;conflicts occur when the communication of task expectations is;unclear or upsetting in some way, such as a team member receiving different;expectations from the leader and other members.;Answer;Vertical;Horizontal;Line-staff;Task;Role ambiguity;Question 22;goals deal with outcomes that relate to the ?content? issues under;negotiation.;Answer;Relationship;Substance;Object;Discretionary;Material;Question 23;occurs when a formal authority simply dictates a solution and;specifies what is gained and what is lost by whom.;Answer;Competition;Avoidance;Collaboration;Authoritative command;Compromise;Question 24;negotiation focuses on the merits of the issues, and the parties;involved try to enlarge the available pie rather than stake claims to certain;portions of it.;Answer;Integrative;Distributive;Good-faith;Consolidating;Process;Question 25;distributive negotiation takes place when one party is willing to;make concessions to the other to get things over with.;Answer;Indirect;Hard distributive;Direct distributive;Integrative;Soft distributive


Paper#51730 | Written in 18-Jul-2015

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