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MGT 521 MGT\521 Final Exam




Question;1) When a manager makes use of;a SWOT analysis, one of his or her objectives is to;A.;identify;the best employees to fill each position in the organization;B.formulate appropriate strategies to exploit strengths;protect against threats, and correct weaknesses;C.set specific short-term performance standards for each;department;D.evaluate the desirability of issuing stocks or bonds in the;current financial climate;2) A company that wants to;distinguish itself from the competition in the marketplace is most likely using;which of the following strategies?;A.Focus strategy;B.Differentiation strategy;C.Functional strategy;D.;Generic;strategy;3) An organization?s;goals are official statements of what an organization says its goals are.;A.;stated;B.real;C.implicit;D.synthetic;4) When planning for unexpected;events, a company is using which of the following techniques?;A.SWOT analysis;B.Benchmarking;C.;Contingency;planning;D.Financial forecasting;5) The ________ determines the;number of levels and managers in an organization.;A.delegation of authority;B.unity of command;C.chain of command;D.;span;of control;6) Which of the following is a;characteristic of an organic organization?;A.High specialization;B.Cross-functional teams;C.;Rigid;departmentalization;D.Narrow span of controls;7) Which of the following is a;characteristic of a matrix organization?;A.It conforms to the unity of command principle.;B.It has a single chain of command for functional managers to;report to.;C.;It;has formal departments to which employees return after completing a project.;D.It is free of internal and external boundaries.;8) Searching for new ideas;beyond an organization?s boundaries and allowing changes to easily transfer;inward and outward is known as ________.;A.strategic partnering;B.knowledge management;C.organizational osmosis;D.;open;innovation;9) Which of the following;stages is when the group structure is in place and accepted by the group;members?;A.;Performing;B.Norming;C.Storming;D.Adjourning;10) Conflicts can be resolved;by satisfying one?s own needs at the expense of others. This conflict-;management technique is known as ________.;A.collaborating;B.Compromising;C.Avoiding;D.;Forcing;11) Which of the following;statements is true about group decision making?;A.It generates more complete information and knowledge.;B.It takes less time to reach a solution than it would an;individual.;C.;It;prevents any one minority from dominating or influencing the final decision.;D.It is most suitable for matters that must be critically;evaluated.;12) According to the Ohio State;studies, which of the following dimensions of leader behavior refers to the;extent to which a leader is likely to define and structure his or her role and;the roles of group members to meet goals?;A.Intelligence structure;B.Psychological structure;C.;Initiating;structure;D.Consideration structure;13) Which leadership theory is;derived from the belief that a leader?s job is to remove pitfalls and;roadblocks so followers can achieve their work goals?;A.Fiedler?s theory;B.Contingency theory;C.Leader participation model;D.;Path-goal;theory;14) If Carol Reece is a;charismatic leader, which of the following characteristics is she most likely;to possess?;A.A strong need to be in control;B.A fear of taking risks;C.An external locus of control;D.;A;sensitivity to environmental constraints and follower needs;15) Indira Patel has been;working in her organization?s computer security department for the past 10;years. If another employee follows Indira?s recommendations in a given;situation, based on her expertise in computer security, which source of power;is Indira using?;A.;Coercive;power;B.Legitimate power;C.Referent power;D.Expert power;16) Melvin manages a team of 10;employees, including Jane and Jared. Jared is leaving the organization to find;a job as a manager in another field. Meanwhile, due to performance issues;Melvin terminates Jane?s employment with the company. Both of these are;examples of what type of employee behavior?;A.Absenteeism;B.;Employee;productivity;C.Job satisfaction;D.Turnover;17) Thomas often annoys his;coworkers with his talkativeness and assertive personality. According to the;Big Five Model of personality, Thomas would be described as high in the trait;of ________.;A.conscientiousness;B.agreeableness;C.openness to experience;D.;extraversion;18) Kelly is interviewing;candidates to fill a vacancy on her team. One candidate has a degree from a;prestigious university, and Kelly is impressed. In speaking with her fellow;members of the interview panel, however, Kelly finds that no one else enjoyed;the interview with the candidate, finding her to be pompous, aggressive, and;self-serving. In her focus on only the candidate?s education, Kelly may have;fallen victim to _______.;A.;stereotyping;B.selectivity;C.the halo effect;D.assumed similarity;19) It is crucial to determine;an acceptable _____ during the comparing step in the control process.;A.ideal standard;B.written report;C.;measure;of organizational performance;D.range of variation;20) If a manager rationalizes;that he or she does not have time to investigate the source of a problem and;instead resorts to putting out fires, the manager is missing the use of;A.;bureaucratic;control;B.immediate corrective action;C.basic corrective action;D.concurrent control;21) Why are feedforward;controls more rarely implemented as compared to other types of controls?;A.;Feedforward;controls are time-consuming for managers because they must continually monitor;progress.;B.Feedforward controls result in wasted time and money.;C.Feedforward controls require managers to interact directly;with employees.;D.Feedforward controls require timely and accurate information;that is hard to obtain.;22) On Monday, Jim?s Taco Shop;identified a problem with tainted ground beef that was used to make tacos and;nacho platters for its lunch customers. If the staff at Jim?s did not identify;the problem until after the lunch rush, what type of control would this;demonstrate?;A.Feedforward control;B.;Concurrent;control;C.Proactive control;D.Feedback control;23) If a firm wanted to;identify how much money was being made for each sale of a given product (above;and beyond the costs associated with making that product), what type of ratio;would it use?;A.;Liquidity;ratios;B.Leverage ratios;C.Activity ratios;D.Profitability ratios;24) Budgets can be used as;tools within which two functions of management?;A.Organizing and leading;B.;Controlling;and organizing;C.Planning and leading;D.Controlling and planning;25) The balanced scorecard;measures organizational performance against previously established standards.;Which of the four functions of management relates most closely to setting these;standards?;A.Controlling;B.Leading;C.Organizing;D.;Planning;26) During benchmarking, an;organization can compare its processes and products to competitors in its own;industry and to noncompetitors outside the industry. What is a main benefit of;comparing a firm?s performance against an organization it does not consider a;competitor?;A.;A;noncompetitor may allow an organization to see its practices more readily than;a competitor in the same industry.;B.There is no benefit to benchmarking a firm against a;noncompetitor.;C.A noncompetitor may be easier to find and benchmark, because;the top firms in the world are so diverse.;D.A noncompetitor may be the world leader in a specific;process or practice, and an organization can learn from it.;27) ________ is defined as a;business firm?s intention, beyond its legal and economic obligations, to do the;right things and act in ways that are good for society.;A.Social obligation;B.;Social;responsibility;C.Social screening;D.Values-based management;28) In the ________ approach of;going green, organizations respond to the environmental preferences of;customers.;;B.;market;C.stakeholder;D.activist;29) What can be said about a;manager who believes she worked hard and met her organization?s productivity;goals despite unfavorable conditions?;A.She has an external locus of control.;B.She has a high ego strength.;C.She has a low ego strength.;D.;She;has an internal locus of control.;30) Which business practice;would likely encourage ethical behavior?;A.Strong emphasis on individual productivity;B.Strong emphasis on leading by example;C.Cultural values for obedience to authority;D.Intense competition for valued rewards


Paper#51833 | Written in 18-Jul-2015

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