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MGt/521 Week 4 Knowledge Check




Question;1. Which of the following describes;the leadership style in which a leader tends to centralize authority, dictate;work methods, make unilateral decisions, and limit employee participation?;A. Cultural styleB. Autocratic styleC. Democratic styleD. Laissez-faire style;2. The ________ style of leadership;describes a leader who tends to value employee participation, including in such;areas as decision making and deciding on work methods and goals.;A. culturalB. autocraticC. democraticD. laissez-faire;3. Which of the following describes;the leadership style in which the leader generally gives the group complete;freedom to make decisions and complete the work in whatever way it sees fit?;A. Cultural styleB. Autocratic styleC. Democratic styleD. Laissez-faire style;4. The ________ model proposed that;the results of the least-preferred coworker questionnaire could determine;whether someone was relationship or task oriented, and these results would;determine effectiveness of group performance.;A. Fiedler contingencyB. situational leadershipC. leader participationD. path-goal;5. Which leadership model proposed;that the final component in the model is the four stages of follower readiness;and different levels of follower readiness call for a different leader?follower;relationship?;A. Path-goal modelB. The Fiedler modelC. Charismatic-visionary leadershipD. Situational leadership;6. According to Hersey and;Blanchard, a low task?high relationship situation calls for the;leadership style.;A. delegatingB. tellingC. participatingD. selling;7. When Alan Jackman got promoted;as the head of the sales team at Mac Software Inc., he chose three of his;closest friends in the team to form the core sales group with him. Which of the;following predictions would be consistent with the leader-member exchange;theory?;A. Such an arrangement eventually becomes unstable.B. Job satisfaction is more likely to be higher for the;team members who are not a part of the core group.C. Team members who are not a part of Alan's core group;are actually far more competent than his friends who form the core team.D. Alan's core group will engage in more helping or;citizenship behaviors at work.;8. Which of the following is an;accurate statement about managers transferring into the role of effective team;leaders?;A. They will instinctively know how to effectively lead;a team to success.B. They will be able to apply command-and-control type;functions that were used in the past.C. They may try to retain too much control at a time;when team members need more autonomy.D. Team leadership will come naturally to them.;9. Rachel Keller?s colleagues and;subordinates have a high regard for her. They know that Rachel can help them;meet their goals, and she is always willing to reward them when they do. What;her subordinates like best about Rachel is that they know she appreciates their;work by the team lunches she often holds. Which of the following best describes;Rachel?s leadership style?;A. TransactionalB. CharismaticC. TraitD. Transformational;10. Which of the following is the;type of power a person has because of his or her level of authority in the;business?;A. Legitimate powerB. Coercive powerC. Reward powerD. Expert power;11. Sam Meyers manages a;telemarketing call center. He has 20 employees working for him who are;displeased with the way he yells and threatens to terminate them for what they;see as small issues. Which kind of power is Sam using to get the job done?;A. Legitimate powerB. Coercive powerC. Reward powerD. Referent power12. Marsha Lewis is the manager at;a fast-food establishment, managing a staff of 25 employees. Many of her staff;members are extremely impressed with how she handles her work, and they emulate;Marsha?s behaviors and actions in working with others. The team believes Marsha;is fair and understanding, and she always promotes from within when employees;have been performing well. Which two sources of power does Marsha use in this;example?;A. Reward and referent powerB. Referent and coercive powerC. Expert and reward powerD. Referent and expert power;13. What performance measure;considers the efficiency and effectiveness of employees?;A. Employee productivityB. Organizational citizenship behaviorC. Job satisfactionD. Turnover;14. What aggregate measure allows;managers to assess how happy an employee is with the many different factors at;his or her job?;A. Employee happinessB. Workplace misbehaviorC. Employee productivityD. Job satisfaction;15. When an employee volunteers to;run a canned food drive, this is an example of;A. employee productivityB. organizational citizenship behaviorC. employee happinessD. job satisfaction;16. In the Big Five Model of;personality, an employee who is good-natured and highly cooperative, would be;referred to as scoring high in the trait of ________.;A. extraversionB. agreeablenessC. conscientiousnessD. emotional stability;17. In the Big Five Model of;personality, conscientiousness refers to ________.;A. the degree to which someone is calm, enthusiastic;and secure (positive) or tense, nervous, depressed, and insecure;(negative)B. the degree to which someone is sociable, talkative;assertive, and comfortable in relationships with othersC. the degree to which someone is reliable;responsible, and dependableD. the degree of influence the individual believes he;or she has over certain factors;18. Susan is often described as;being fascinated by many things, including outdoor activities, inventive art;exhibits, and books by up-and-coming authors. According to the Big Five Model;of personality, Susan would be described as ________.;A. conscientiousB. extravertedC. emotionally stableD. open to experience;19. ________ theory gauges whether;a person?s behavior shows distinctiveness, consensus, and consistency.;A. PerceptionB. BehaviorC. AttributionD. Social contrast;20. Garth manages a team of 5;salespeople. One of the salespeople, Robert, has been late to work for the past;few days. If Garth attributes Robert?s tardiness to a lack of caring about his;job versus Robert having to drop his wife at work, Garth is using the________.;A. fundamental attribution errorB. self-serving biasC. assumption of similarityD. halo effect;21. At work today, Tanya received;the good news that the team she was part of secured a winning bid for her;company to serve as the architect partner for a new shopping mall. Tanya also;received the bad news that the transmission on her car must be replaced. Tanya;credits the good news to her ability to complete work on time and the bad news;to the poor craftsmanship of her car. Tanya is exhibiting a(n) ________.;A. assumed similarityB. stereotypingC. fundamental attribution errorD. self-serving bias


Paper#52066 | Written in 18-Jul-2015

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