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Business Multiple Choices




Question;1. The primary difference between a supervisor;and a working supervisor is that;a.;Working supervisors;make up the first tier of management, while supervisors are considered;mid-level managers.;b.;Supervisors usually;manage entry-level employees, while working supervisors manage more;experienced employees.;c.;Working supervisors;are not considered part of management.;d.;Supervisors are not;considered part of management.;2. Which of the following statements concerning;supervisors is NOT true?;a.;Supervisors are;considered to be mid-level managers within an organization.;b.;Managers expect;supervisors to obtain better performance from their human resources in an;environment that is constantly changing.;c.;The work of;supervisors requires professional and interpersonal skills.;d.;It is typically the;first management experience people obtain.;3. Taylor?s principles of scientific management;include;a.;Analyze the tasks;associated with each job.;b.;Recruit the;employee best suited to perform the job.;c.;Instruct the worker;in the one best way to perform the job.;d.;All of the above.;4. Which of the following is NOT one of the;steps of the functional approach to management?;a.;Use organizational;elements toward common objectives.;b.;Design a structure;with clearly defined tasks and authority.;c.;Plan a course of;action.;d.;Study employee;motivation in relation to various supervisory approaches.;5. Which of the following is considered to be;one of the focal points of the Behavioral School of Management?;a.;Emphasis is placed;on the functions that managers;perform.;b.;The importance of;what motivates individual and group behavior in organizations is emphasized.;c.;Mathematical models;are the key issues that management is concerned with.;d.;Managers analyze;the tasks that are associated with each job in an effort to improve;productivity.;6. Frederick Winslow Taylor, the father of;scientific management, felt the manager?s job was to;a.;Research the;industry in which the company does business.;b.;Perform mental;tasks, such as determining the ?one best way? to do a job.;c.;Design new;approaches to completing tasks.;d.;Maintain good;rapport among co-workers.;7. Sierra uses mathematical models to determine;the effect on production if the cost of materials increases by 20 percent. She;is utilizing;a.;Scientific;management.;b.;The behavioral;science approach.;c.;The functional;approach.;d.;The;quantitative/systems approach.;8. Which of the following is NOT characteristic;of the work attitudes and experiences of generation Xers?;a.;They do not share;their parents' views about company loyalty.;b.;They are more patient;and willing to accept change.;c.;They expect;employers to provide them with more personal and leisure time.;d.;They tend to be;more educated than previous workers.;9. Which of the following is true about the;glass ceiling?;a.;It is a visible barrier;to upward mobility.;b.;It only affects;women.;c.;It impacts both;minorities and women;d.;It means the same;thing as the term ?glass walls.?;10. The supervisors at Millcroft Industries have been instructed to;allocate more time for on-the-job employee training and to encourage workers to;pursue continuing education. This is most likely because;a.;Millcroft will soon;be instituting a job sharing program.;b.;The majority of Millcroft's;employees are underemployed.;c.;Supervisors at;Millcroft do not have enough to keep them busy.;d.;The company hopes;to gain a competitive advantage over its competitors.;11. Which of the following is NOT a workplace trend?;a.;Businesses will;reduce the number of jobs that are eliminated and/or outsourced.;b.;Continuing high;cost of health care in the United States.;c.;Growing need to;develop retention strategies for the current and future workforce.;d.;Labor shortage at;all skill levels.;12. Regarding international business;a.;Many U.S. firms may;move production overseas because of low wages.;b.;International;opportunities for technically competent U.S. supervisors will decrease as;countries develop their own management class.;c.;Corporate culture;is largely the same everywhere.;d.;Supervisory;techniques that work in the Untied States are almost always successful in;other countries as well.;13. Giving employees the authority and responsibility to achieve;objectives is known as;a.;Participative;management;b.;Autocratic;management.;c.;Empowerment;d.;Two-tier management;14. The set of shared values, purposes, and beliefs that employees;have about an organization is its;a.;Organizational;approach.;b.;Values-and-beliefs;statement.;c.;Corporate climate.;d.;Corporate culture.;15. The _____ was designed to protect employees by holding employers;responsible for maintaining a hazard-free workplace.;a.;Family and Medical;Leave Act.;b.;Americans with Disabilities;Act.;c.;Occupational Safety;and Health Act.;d.;Fair Labor;Standards Act.;16. Which of the following is NOT crucial for supervisors to become;true professionals?;a.;They must put work;before family.;b.;They have to develop as innovators and idea;people.;c.;They must lead by;example.;d.;They must;constantly update their own skills and knowledge.;17. _____ is when a manager gives employees authority and;responsibility to accomplish their individual and the organization?s;objectives.;a.;Engagement;b.;Empowerment;c.;Participative;management;d.;Positive;reinforcement


Paper#53152 | Written in 18-Jul-2015

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