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strayer bus430 quiz 1,3,4,5,6,7

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Question;quiz 1? 13 out of 3 pointsA golf simulator in a retail sports store is an example ofAnswer? Question 23 out of 3 pointsWhich of the following is the correct sequence describing the evolution of operations management?Answer? Question 30 out of 3 pointsThe three issues that are at the core of operations management include all of the following exceptAnswer? Question 43 out of 3 pointsWhich of the following would be the lowest in goods content and highest in service content?Answer? Question 53 out of 3 pointsSupport processes would typically include all of the following exceptAnswer? Question 63 out of 3 pointsService management skills would include all of the following exceptAnswer? Question 73 out of 3 pointsComputer software would be an example ofAnswer? Question 83 out of 3 pointsA support process could be any of the following exceptAnswer? Question 90 out of 3 pointsA value creation process could be any of the following exceptAnswer? Question 103 out of 3 pointsThe following terms -- interchangeability of parts, division of labor, highly repetitive tasks -- best relate to a focus onAnswer? Question 113 out of 3 pointsThe quality revolution is most related toAnswer? Question 123 out of 3 pointsWhich of the following is not a key activity of an operations manager?Answer? Question 133 out of 3 pointsWhich one of the following has the highest goods content?Answer? Question 143 out of 3 pointsService organizations generallyAnswer? Question 153 out of 3 pointsWhich one of the following is not an example of biztainment?Answer? Question 163 out of 3 pointsThe United States has experienced three waves of outsourcing. Which of the following is not one of the waves?Answer? Question 173 out of 3 pointsThe control of Wal-Mart?s value chain is ______, while the control of General Electric?s is ________.Answer? Question 183 out of 3 pointsIn the value chain model for a hospital, patients, drugs and staff would be consideredAnswer? Question 190 out of 3 pointsFrom the pre- and post-service view, transportation service, training service and consulting and technical services would be consideredAnswer? Question 200 out of 3 pointsA company has two alternatives for meeting a customer requirement for 9,000 units of a specialty molding. If done in-house, fixed cost would be $350,000, with variable cost at $30 per unit. If outsourced, the cost is $80 per unit. Determine the breakeven point and determine if they should make the item in-house or outsource it.Answer? Question 210 out of 3 pointsFor a restaurant, order-taking, bill payment and home delivery would be consideredAnswer? Question 220 out of 3 pointsWhich of the following generally does not result from vertical integration?Answer? Question 230 out of 3 pointsWhich of the following is not normally considered a variable cost?Answer? Question 240 out of 3 pointsOperational structure of the value chain deals withAnswer? Question 250 out of 3 pointsWhen break-even analysis is applied to an outsourcing decision, the breakeven quantity isAnswer? Question 260 out of 3 pointsThe first, second, and third waves of outsourcing experienced by the U.S. areAnswer? Question 273 out of 3 points____ is the process of managing information, services and physical goods to insure their availability at the right place, at the right time, at the right cost and at the right quantity, with the highest attention given to quality.Answer? Question 283 out of 3 pointsWhich of the following is not a component of a value chain?Answer? Question 293 out of 3 pointsA competitively dominant customer experience is often called aAnswer? Question 303 out of 3 points____ integration refers to acquiring capabilities at the front of the supply chain, whereas ____ integration refers to acquiring capabilities toward the back end of the supply chain.Answerquiz 31CRM helps firms gain competitive advantage by all of the following exceptQuestion 23 out of 3 pointsCorrectInfinite scalability is most related toQuestion 33 out of 3 pointsCorrectEnterprise Resource Planning Systems (ERP)Question 43 out of 3 pointsCorrectWhich of the following is not a major characteristic of a customer relationship management system (CRM)?Question 53 out of 3 pointsCorrectDatabase systems, artificial intelligence programs and voice-recognition software are examples ofQuestion 63 out of 3 pointsCorrectAccording to the National Research Council, companies with computer-integrated manufacturing system experience have been able toQuestion 73 out of 3 pointsCorrectAll organizations face common issues regarding technology. Which item below does not belong on the list of issues?Question 83 out of 3 pointsCorrectWhich of the following would not be included in a typical Customer Relationship Management System (CRM)?Question 93 out of 3 pointsCorrect____ consist of two or more computer-controlled machines or robots linked by automated handling devices such as transfer machines, conveyors and transport systems.Question 103 out of 3 pointsCorrectFiling your individual federal tax returns would best be described as what type of value chain?Question 113 out of 3 pointsCorrectThe dot.com company WebVan focused onQuestion 123 out of 3 pointsCorrectRegarding industrial robots, which choice is not correct?Question 133 out of 3 pointsCorrectWhich of the following would not be an activity a return facilitator handles?Question 143 out of 3 pointsCorrectComputer integrated manufacturing systems result in all of the following EXCEPT:Question 153 out of 3 pointsCorrectAll of the following are benefits of adopting technology exceptBus430 quiz 5Question 1Which type of layout is best for high volumes of demand with few if any setups/changeovers?AnswerProductProcessCellularFixed positionQuestion 2Which of the following isnota common approach for designing process layouts?AnswerCRAFTALDEPNIOSHCORELAPQuestion 3All of the following are common objectives of layout studiesexceptAnswerMinimize delays in materials handling and customer movementMinimize the number of workstationsProvide for good housekeeping and maintenanceMaintain flexibilityQuestion 4Which of the following isnota disadvantage of virtual teams?AnswerSecurityWorking hoursSynchronizing calendarsSocializationQuestion 5For a given cycle time in line balancing, assembly-line efficiency can beincreasedbyAnswerSpeeding the lineSlowing the lineDecreasing the number of work stationsIncreasing the number of work stationsQuestion 6All of the following are limitations to process layoutexceptAnswerHigher movement and transportation costsMore complicated planning and control systemsLonger total processing timeLimited range of productsQuestion 7Considering ergonomics, which of the following doesnotfit?AnswerImproving productivityGroup technologyDesigning equipment and instrumentationConsidering physical capability of peopleQuestion 8The production of large goods such as airplanes is best accomplished using a ____ layout.AnswerProductProcessCellularFixed positionQuestion 9____ is vertical expansion of job duties to give the worker more responsibility.AnswerJob enlargementJob rotationJob enrichmentJob designQuestion 10The typical layout of facilities in a hospital would be an example of a ____ layout.AnswerProductProcessCellularFixed positionQuestion 11The determination of specific job tasks and responsibilities is called ____.AnswerJob designErgonomicsJob enlargementJob enrichmentQuestion 12An assembly line with 28 activities is to be balanced. The total amount of time required for all 28 activities is 39 minutes. The line will operate for 450 minutes per day. What must the cycle time be to achieve an output rate of 400 units/day?Answer1.39 minutes11.54 minutes1.125 minutes0.89 minutesQuestion 13A(n) ____ performs entire jobs rather than specialized, assembly line work.AnswerVirtual teamSelf-managed teamNatural work teamErgonomic teamQuestion 14A ____ layout is an arrangement based on self-contained groups of equipment needed to produce a particular set of goods or services.AnswerProductProcessCellularFixed positionQuestion 15____ classifies parts into families so that cellular layouts can be effectively used.AnswerErgonomicsJob enlargementGroup technologyCRAFTQuestion 16Which one of the following isnotdirectly related to a supply chain?AnswerDistribution centerInventoryPromotion/AdvertisingSupplierQuestion 17The weights typically used in the center-of-gravity method areAnswerTransportation costsDistancesVolumes of goodsTimesQuestion 18A contract manufacturer can offer significant competitive advantages. Which one of the following isnotan advantage of using a contract manufacturer.AnswerAccess to advanced manufacturing technologiesFaster product time-to-marketLower costs from economies of scaleStandardized designQuestion 19Factors such as managers' preferences, services and taxes, available transportation systems, banking services and environmental impacts would bemostclosely related to which level of the facility location hierarchy?AnswerGlobal (National) locationRegional locationDistrict or community locationLocal site selectionQuestion 20A pull systemAnswerrequires high levels of finished goods inventoryrelies heavily on accurate sales forecastswaits for customer ordersnecessitates standardized productsQuestion 21All of the following are considered non-economic factors in location decisionsexceptAnswerAvailability of laborEmployee empowermentTransportation servicesQuality of lifeQuestion 22The metric "perfect order fulfillment" is often used to measure ____.AnswerDelivery reliabilityResponsivenessSupply chain efficiencySupply chain financial performanceQuestion 23The point in the supply chain that separates the push system from the pull system is called theAnswerReversal pointPush-pull boundaryPostponement siteCenter of gravityQuestion 24Managing the flow of goods and materials from the customer backward through the supply chain is calledAnswerReverse LogisticsThe Pull SystemThe Push SystemResponse ManagementQuestion 25A(n) ____ produces goods in advance of customer demand using a forecast of sales and moves them to points of sale where they are stored as finished goods inventory.AnswerResponsive supply chainEfficient supply chainPush systemPull systemQuestion 26A firm that specializes in certain types of goods-producing activities, such as customized design, manufacturing, assembly, and packaging, and works for end users is called a ____.AnswerResponsive supply chainContract manufacturerDistribution centerVendor-managed inventory supplierQuestion 27Where in its supply chain does Dell, Inc. begin to use a pull system?Answersupplierfactorydistribution centercustomerQuestion 28For General Motors' supply chain, the ____ is the push-pull boundary.AnswerSupplierFactoryDealerCustomQuestion 29A(n) ____ produces only what is needed at upstream stages in the supply chain in response to customer demand signals.AnswerResponsive supply chainEfficient supply chainPush systemPull systemQuestion 30____ is the process of delaying product customization until the product is closer to the customer at the end of a supply chain.AnswerPostponementSourcingDeferralMultisite management? Question 13 out of 3 pointsSafety capacity is intended for all of the following exceptAnswer? Question 23 out of 3 pointsIn service organizations, capacity is more often viewed as ____Answer? Question 33 out of 3 pointsAn entity in which idle capacity exists is called a ____.Answer? Question 43 out of 3 pointsAll the following are means to adjust short-term capacity exceptAnswer? Question 53 out of 3 pointsSafety capacity or a capacity cushion isAnswer? Question 63 out of 3 pointsWhich of the following is not correct relating to bottleneck resources?Answer? Question 73 out of 3 pointsA firm will encounter short periods of over- and under-utilization with which of the following capacity expansion approaches?Answer? Question 83 out of 3 pointsAn organization that would typically use a revenue management system isAnswer? Question 93 out of 3 pointsFor a non-bottleneck activity,Answer? Question 103 out of 3 pointsSafety capacity is most closely related toAnswer? Question 113 out of 3 pointsWhich of the following is not a key consideration in long-term capacity strategy?Answer? Question 123 out of 3 pointsA focused factory is least likely to focus onAnswer? Question 133 out of 3 pointsWhich of the following is a short-term capacity decision?Answer? Question 143 out of 3 pointsA capacity straddle strategy is related toAnswer? Question 153 out of 3 pointsWhen the average unit cost of a good or service decreases as the capacity and/or volume of throughput increases, it is called ____Answer? Question 163 out of 3 pointsRepeatable periods of ups and downs over short periods of time are called ____.Answer? Question 173 out of 3 pointsA moving average model works best when ____ in the time series.Answer? Question 183 out of 3 pointsA(n) ____ is a one-time variation that is explainable.Answer? Question 193 out of 3 pointsWhich of the following does not fit with the Delphi method?Answer? Question 200 out of 3 pointsRegression analysisAnswer? Question 213 out of 3 pointsWhich of the following is not a valid approach to gathering data for judgmental forecasting?Answer? Question 223 out of 3 pointsFor single exponential smoothing,Answer? Question 233 out of 3 pointsIf single exponential smoothing is used and the time series has a negative trend, the forecast willAnswer? Question 243 out of 3 pointsA tracking signal provides a method for quantifying forecastAnswer? Question 253 out of 3 pointsAll of the following are important concepts in forecasting exceptAnswer? Question 263 out of 3 points____ forecasts are needed for planning production schedules and to assign workers to jobs.Answer? Question 273 out of 3 pointsExponential smoothing...Answer? Question 283 out of 3 pointsAll of the following are important in choosing a forecasting method exceptAnswer? Question 293 out of 3 pointsRegular patterns in a data series that take place over long periods of time are called ____.Answer? Question 303 out of 3 pointsIf actual demand for a product is highly influenced by only random variation, the quantitative technique to use for forecasting demand isAnswerquiz 7? Question 13 out of 3 pointsWhich is not an advantage of the periodic review system?Answer? Question 23 out of 3 pointsInventory position is computed using all the following exceptAnswer? Question 33 out of 3 pointsCosts associated with inspecting, unpacking and putting into storage incoming inventory are components of ____ cost.Answer? Question 43 out of 3 pointsWhich of the following is not a key input to a single period inventory model?Answer? Question 53 out of 3 pointsInventory that acts as a buffer between workstations in flow shops or departments in job shops is called ____ inventory.Answer? Question 63 out of 3 pointsDemand that is stable over time is called ____.Answer? Question 73 out of 3 pointsInventory that represents partially completed products waiting further processing is called ____ inventory.Answer? Question 83 out of 3 pointsFor the single-period inventory model, solving for the optimal order quantity involves usingAnswer? Question 93 out of 3 pointsUsing a fixed quantity system (FQS), as the reorder point increasesAnswer? Question 103 out of 3 pointsWhich of the following is not a key assumption underlining the classic economic order quantity (EOQ) model?Answer? Question 113 out of 3 pointsIn ABC inventory analysis, which of the following is true for ?C? items?Answer? Question 123 out of 3 pointsDemand that incorporates uncertainty is called ____.Answer? Question 133 out of 3 pointsIndependent demandAnswer? Question 143 out of 3 pointsDemand that varies over time is called ____.Answer? Question 153 out of 3 pointsBackorders ____.Answer? Question 163 out of 3 pointsIf forecast demand exceeds the total factory or supply capacity, managers might simply decide not to meet forecast demand. This decision would most likely be made at which planning level?Answer? Question 173 out of 3 pointsWhich lot sizing rule might base the order quantity on a standard-size container or pallet load?Answer? Question 183 out of 3 pointsThe Lot-for-Lot (LFL) ruleAnswer? Question 193 out of 3 points____ are the total demand for an item derived from all of its parents.Answer? Question 203 out of 3 pointsAn inventory item can beAnswer? Question 213 out of 3 pointsCapacity requirements are computed by multiplying the number of units scheduled for production at a work center byAnswer? Question 223 out of 3 pointsThe primary output of an MRP system is a time-phased report that gives all of the following exceptAnswer? Question 233 out of 3 pointsAssigning people to tasks, setting priorities for jobs and scheduling equipment fits best with which level of the generic framework for resource planning?Answer? Question 243 out of 3 pointsThe purpose of aggregate planning is toAnswer? Question 253 out of 3 pointsThe words "product family," "budget allocation" and "long-term" fit best with which level of the generic framework for resource planning?Answer? Question 263 out of 3 pointsWhich of the following is not correct regarding aggregate planning?Answer? Question 273 out of 3 pointsA(n) ____ is a statement of how many finished items are to be produced and when they are to be produced.Answer? Question 283 out of 3 pointsWhich lot sizing rule is best when inventory carrying costs are high and setup/order costs are low?Answer? Question 293 out of 3 pointsPromotion of weekly discount airfares by an airline would be an example of ____.Answer? Question 303 out of 3 pointsWhich of the following is not an aggregate planning decision option?Answer*quiz 4? Question 13 out of 3 pointsWhich of the following is not a principal dimension of the servicescape?Answer? Question 23 out of 3 pointsPrior to designing and configuring a customer benefit package, a firm should understand and develop its ____.Answer? Question 33 out of 3 pointsObjectives of service guarantees include all of the following exceptAnswer? Question 43 out of 3 pointsIn design specification terminology, permissible variation is calledAnswer? Question 53 out of 3 pointsIn design specification terminology, the target dimension is calledAnswer? Question 63 out of 3 pointsWhich of the following is not a principal issue in service encounter design?Answer? Question 73 out of 3 pointsTaguchi?s loss function is most closely associated withAnswer? Question 83 out of 3 pointsWhich of the following is not supported by Japan's Genichi Taguchi?Answer? Question 93 out of 3 pointsIn a design specification 25 ? 1.5, the value 25 is called the ____, while ? 1.5 is called the ____.Answer? Question 103 out of 3 pointsThe process by which a model is constructed to test a good's physical properties or use under actual operating conditions is calledAnswer? Question 113 out of 3 pointsIf a redundant component is added to a system, the overall system reliabilityAnswer? Question 123 out of 3 pointsA bank provides four sequential services to its customers. Over the last quarter, the reliability of each of these services was 92%, 97%, 95% and 90%. What is their overall reliability?Answer? Question 133 out of 3 pointsRegarding the first House of Quality, the interrelationship between any pair of technical features is found inAnswer? Question 143 out of 3 pointsHigh customer contact systems would most commonly be found in ____.Answer? Question 153 out of 3 pointsWhich of the following is not included in a failure-mode-and-effects analysis (FMEA)?Answer? Question 163 out of 3 points____ offer customers broad freedom to select the pathways that are best suited for their immediate needs and wants from many possible pathways through the service delivery system.Answer? Question 173 out of 3 pointsWhich one of the following best describes reengineering?Answer? Question 183 out of 3 pointsWhich one of the following major activities is not one of the six major activities to design a goods-producing or service-providing process?Answer? Question 193 out of 3 pointsWhich of the following is least related to Value Stream Mapping?Answer? Question 203 out of 3 pointsWhich of the following is not a common process design improvement strategy?Answer? Question 213 out of 3 pointsA(n) ____ is a group of ____ needed to create and deliver an intermediate or final output.Answer? Question 223 out of 3 pointsMarketing Product Characteristics/Decisions for the Product-Process Matrix include all the following exceptAnswer? Question 233 out of 3 pointsWhat type of process would a paper mill most likely use?Answer? Question 243 out of 3 pointsUsing the Service Positioning Matrix, a limited number of customer pathways and highly repeatable service encounter activity sequences would best relate toAnswer? Question 253 out of 3 pointsThe terms, "general purpose equipment," "flexible and capable of customizing work" and "wide variety of goods or services" best relate toAnswer? Question 263 out of 3 pointsTransferring material between two non-adjacent workstations, waiting for service and requiring multiple approvals are examples ofAnswer? Question 273 out of 3 pointsLittle's LawAnswer? Question 283 out of 3 pointsDell computers and Subway sandwiches are examples of ____ goods.Answer? Question 293 out of 3 pointsDuring which phase of a product's life cycle does low unit cost become a top competitive priority?Answer? Question 303 out of 3 pointsA manufacturing firm that produces a standardized product, not made of discrete parts, with little-to-no customization, with high demand, is most likely to use this type of process.Answer="color:>

 

Paper#53967 | Written in 18-Jul-2015

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