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Kaplan MT400 unit 4 discussion




Question;Determining Targets Through Root Cause Analysis;It is important to identify what issues will be targeted before revision can;begin in the upcoming Innovate phase. In the Understand phase, you conduct root;cause analysis which not only helps to determine the right problems to attack;but also gather an understanding of where you are currently and where you need;to be. Correct identification will allow you to make quick improvements, which;would not be possible if you only treated the symptoms.;For this Discussion topic, first;Explain, in your own words, what the difference is between root cause;analysis and simply identifying issues in a process.;Then, research and describe an article or a case study where a company has;performed a successful root cause analysis. This means they went deeper than;identifying just the symptoms.;Explain what the symptoms were and what root causes they identified as the;culprits.;How did this analysis help the company create quantifiable, specific;targets/objectives in their improvement efforts?;Make sure to describe how they accomplished this- there are various specific;methodologies beyond sitting and talking in a room that can be used for this;purpose. For example, root cause analysis is part of Six Sigma, which has;specific tools for carrying this out.;If you cannot clearly show the distinction between the root causes and symptoms;in the case, then you do not have the right case. You are not looking for cases;where someone just identified problems by talking to people ? root cause;analysis is a very specific term that describes using formal methodologies to go;beyond the most obvious issues. Your example should demonstrate this in depth;analysis.


Paper#54234 | Written in 18-Jul-2015

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