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BADM 567 ? Process Management - Team Assignment 2 -Custom Molds Inc.




Question;1. What are the process-related operational capabilities;required for serving each of the two categories of products/customers ? molds;and parts?;In addition to citing generic competitive capabilities such;as cost, quality, etc. in your answer, please justify your choice by specifying;why each competitive capability that you cite applies to each of the two;product/customer-category.;2. What are the different process flow and process design;requirements (i.e., process configurations ? line or job shop), and other;operational infrastructure and structure needs (i.e., workforce, possibility of;outsourcing, etc.) for making and delivering the two different categories of;products ? molds and parts?;3. What is apparent about the changes in the market in which;Custom Molds competes? How has the mix of customers changed?;Please support your answer based on your analysis of the;data in the case, and/or cite the specific information from the case on the;basis of which you reached your conclusions.;Based on your response, how do you expect the order;qualifiers and order winners for molds and parts customers to have changed?


Paper#54647 | Written in 18-Jul-2015

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