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OPS/571 OPS 571 OPS571 Final Exam




Question;1. Which of the following is the net requirement using an;MRP program if the gross requirement is 10,000 and the inventory on hand is;4,000?;? 10,000;? 14,000;? 6,000;? 4,000;2. Which of the following is one of Dr. Eli Goldratt's rules of production;scheduling for optimized production technology?;? An hour saved at a bottleneck operation does not increase the process flow.;? If you lose an hour at a bottleneck it is better than making scrap.;? Do not allow bottlenecks to govern the flow of the line.;? Utilization and activation of a resource are not the same.;?;3. Which is the one correct value stream principle?;? Look for efficiencies in the factory, office, physical, procedural, and;technical operations.;? Eliminate waste that stops, slows down, or diverts the value stream.;? Concentrate on speeding up value-adding operations rather than removing;waste.;? Keep the value stream moving at minimum velocity.;4. Which production process term best describes the situation when activities;in a stage of production must stop because there is no work?;? Blocking;? Starving;? Staging;? Buffering;5. Which of the following is an element that addresses elimination of waste;under lean production?;? Kanban production control system;? Production ahead of demand;? Minimized run times;? Group plant loading technology;6. Which of the following is an analytical tool used in Six-Sigma quality;improvement programs?;? Gantt charts;? Pareto charts;? Tree charts;? Pedigree charts;7. Which of the following is usually included as an inventory holding cost?;? Order placing;? Quantity discounts;? Breakage;? Typing up an order;8. Which of the following is a characteristic that can be used to guide the;design of service systems?;? Services are all similar.;? Services businesses are inherently entrepreneurial.;? Quality work means quality service.;? Services cannot be inventoried.;9. Which of the following is considered an organizational blueprint, which;prescribes the quantity and time frame for when each end product will be;assembled?;? MRP (Material Requirements Plan);? ERP (Enterprise Resource Planning);? MPS (Master Production Schedule);? WBS (Work Breakdown Structure);10. There are many applications of poka-yokes in service organizations. Which;of the following is one of the three-T's used to classify poka-yokes?;? Trust;? Teamwork;? Task;? Time;11. The ability to rapidly and inexpensively switch production from one product;to another enables which of the following;? Economies of shape;? Economies of size;? Economies of scale;? Economies of scope;12. Which of the following is a cost impact and payoff analysis tool from the;operations consulting tool kit?;? Statistical tools;? Decision trees;? Work sampling;? Gap analysis;13. Which of the following is a major factor that distinguishes service design;and development from manufacturing design and development?;? The service package has the same legal protection available to manufactured;goods.;? Manufacturing is far more capital intensive than services.;? The service process and service product can be developed independently.;? The service package is the major output of the development process.;14. In a Gantt chart the vertical axis represents which of the following?;? Time;? Revenue;? Tasks;? Cost;15. A project can be segmented into which of the following?;? Events;? Sub-jobs;? Work packages;? Success markers;16. Which of the following is considered a major process flow structure?;? Lead Time;? Fabrication;? Lean Manufacturing;? Project;17. ISO audits result in certifications that are done by first, second, or;third parties. Which of the following result in the best certification of a;firm?;? Certification is sought by any firm assuming they pay annual dues.;? 2nd Party ? where a customer audits its supplier;? 3rd Party ? where a qualified national or international standards/certifying;agency serves as an auditor;? 1st Party ? where a firm audits itself against ISO standards;18. Which of the following is ISO 14000 primarily concerned with?;? Quality management;? Time management;? Continuous improvement management;? Environmental management;19. What is the starting point in developing a capacity plan for a health care;operation?;? Determining the effective capacity over time;? Estimating design capacity;? Forecasting patient demand for a reasonable length of time;? Discovery of the bottleneck operation;20. In most cases, demand for products or services can be broken into several;components. Which of the following is considered a component of demand?;? Level elements;? Future elements;? Past elements;? Cyclical elements;21. Design for manufacturing and assembly delivers product improvements by;emphasizing which of the following;? Reducing product quality during the assembly process;? Designing products so they can be manufactured by a virtual factory;? Reducing equipment in the production process;? Simplification of the product by reducing the number of separate parts;22. Which of the following is one of the principles of reengineering?;? Quality at the source;? Do not select suppliers on the basis of price alone.;? Have those who use the output of a process perform the process.;? Leverage high cost employees with lower cost employees.;23. Considering Hau Lee?s uncertainty framework for classifying supply chains;which of the following is given to a supply chain which has an evolving supply;process based on functional products?;? Risk hedging;? Forward looking;? Efficient;? Agile;24. According to the theory of constraints, which of the following can be a;capacity-constrained resource (CCR)?;? Product design;? Inoperable equipment;? An employee;? A customer;25. According to the theory of constraints, which of the following financial;measurements can be used to measure the firm's ability to make money?;? Operating expenses;? Dividends;? Sales;? Return on investment;26. Deming?s PDCA (plan, do, check, and act) cycle underlies what inherent Six;Sigma principle?;? Continuous improvement;? Control charting;? Standard deviation;? Project management;27. The Shingo system states that the way to prevent defects from coming out at;the end of a process is to do which of the following;? Redesign the process in order to mitigate the bottlenecks.;? Utilize SQC (statistical quality control).;? Introduce controls within the process.;? Slow down production rates until the process is in control.;28. Which of the following terms describes the time a unit spends actually;being worked on together with the time spent waiting in a queue?;? Flow time;? Build time;? Cycle time;? Run time;29. During the implementation of a project, which of the following should be;the primary focus of a consulting firm?;? The correct project software;? Application of the learning curve theory;? Tools and materials availability;? People management skills;30. A project manager must consider several components when overseeing the;planning process of aggregate operations, specifically, whether such components;are factors that are internal or external to the organization. Which of the;following factors would be classified as an internal component for an;organization?;? Inventory levels and economic conditions;? Market demand and subcontractor capacity;? Current physical capacity and current workforce;? Competitor behavior and current workforce


Paper#54733 | Written in 18-Jul-2015

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