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Chapter 2: Management Learning Past to Present




Question;1.;According;to Elton Mayo, people would restrict their output in order to avoid the;displeasure of the group, even if it meant sacrificing pay that could otherwise;be earned by increasing output.;2.;The;Hawthorne;effect is the tendency of persons singled out for special attention to perform;as expected.;3.;According;to the deficit principle, a satisfied need is a motivator of behavior.;4.;According;to the progression principle, a satisfied need does not motivate behavior.;5.;Physiological;needs and safety needs are higher-order needs in Maslow?s hierarchy of human;needs.;6.;Maslow?s;ideas point managers toward finding ways to link volunteer work with;opportunities to satisfy higher-order needs like esteem and self-actualization.;7.;Managers;holding Theory Y assumptions approach their jobs believing that those who work;for them generally dislike work, lack ambition, act irresponsibly, and prefer;to be led rather than to lead.;8.;Managers;who hold Theory Y assumptions cannot create self-fulfilling prophecies.;9.;Argyris;asserts that psychological success occurs when people define their own goals.;10.;Argyris?s;theory of adult personality counters Fayol?s concept of unity of direction.


Paper#55088 | Written in 18-Jul-2015

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