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Chapter 2: Management Learning Past to Present

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Question;1.;A;worker receives an order to meet the daily production target from one manager;and an order to train the new workers from another. Which of the following;principles does the company neglect?;A.;Scalar;chain principle;B.;Unity;of command principle;C.;Unity;of direction principle;D.;Principle;of motion study;E.;Principle;of merit;2.;Which;of the following is true of the unity of direction principle?;A.;One;person should be in charge of all activities that have the same performance;objective.;B.;Guidelines;must be written and kept for historical record.;C.;Each;person should receive orders from only one boss.;D.;There;should be a clear and unbroken line of communication from the top to the bottom;in the organization.;E.;Workers;should be selected and promoted on ability, competency, and performance.;3.;Which;of the following best describes clear division of labor?;A.;Rules;and procedures are impartially and uniformly applied, with no one receiving;preferential treatment.;B.;Jobs;are well defined, and workers become highly skilled at performing them.;C.;Workers;are selected and promoted on ability, competency, and performance, and managers;are career employees of the organization.;D.;Written;guidelines direct behavior and decisions in jobs, and written files are kept;for historical record.;E.;Authority;and responsibility are well defined for each position, and each position;reports to a higher-level one.;4.;Which;of the following best describes impersonality?;A.;Jobs;are well defined, and workers become highly skilled at performing them.;B.;Workers;are selected and promoted on ability, competency, and performance, and managers;are career employees of the organization.;C.;Written;guidelines direct behavior and decisions in jobs, and written files are kept;for historical record.;D.;Authority;and responsibility are well defined for each position, and each position;reports to a higher-level one.;E.;Rules;and procedures are impartially and uniformly applied, with no one receiving;preferential treatment.;5.;At;MagnaTech Solutions, the workers under one manager are expected to follow specific;timings for their shifts, while the workers under another manager are given the;liberty of flexible timings. Which of the following characteristics of a;bureaucracy has the company neglected?;A.;Clear;division of labor;B.;Clear;hierarchy of authority;C.;Unity;of direction;D.;Careers;based on merit;E.;Impersonality;6.;Which;of the following is an advantage of bureaucracy?;A.;Relatively;less paperwork;B.;Flexibility;in the face of shifting client needs;C.;Reliability;and stringency of discipline;D.;Employee;enthusiasm;E.;Speed;in handling problems;7.;Which;of the following is a disadvantage of bureaucracy?;A.;Preferential;treatment of some employees;B.;Unclear;division of labor;C.;Excessive;paperwork;D.;Unclear;hierarchy of authority;E.;Absence;of written guidelines;8.;The;approaches assume that people are social and self-actualizing;enjoying social relationships, responding to group pressures, and searching for;personal fulfillment.;A.;classical;B.;scientific;management;C.;contingency;thinking;D.;behavioral;E.;modern

 

Paper#55092 | Written in 18-Jul-2015

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