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Chapter 01 Management Information Systems: Business Driven MIS

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Question;170. When evaluating the value chain, all of the;following are included in the primary value activities except;A. Inbound activities.;B. Operations.;C. Service.;D. MIS development.;171. When evaluating the value chain, which of the;following is included in the support value activities?;A. Inbound activities.;B. Marketing and sales.;C. Firm infrastructure.;D. Finance and sales.;172. Which of the following decisions does a firm need;to make as soon as it has identified the activities from the value chain that;are bringing the highest added value to their customers?;A. Target high value-adding activities to further enhance their value.;B. Target low value-adding activities to increase their value.;C. Perform some combination of the two.;D. All of these.;173. MIS can add value to both primary activities and;support activities in the value chain. Which of the following is not an example;of a company adding value by the use of MIS in a primary activity?;A. Scottrade Corp. creating an online system for employees to track;paychecks, benefits, wellness rewards program, and other employee benefit;items.;B. A system for the sales and marketing departments to track specific;sales targets and follow up processes.;C. An easy electronic survey, similar to the Survey Monkey, to be sent to;the customer right after a service was completed.;D. Royal Crest Dairy using their custom order and delivery system through;an easily accessible web portal for the customer to track delivery status.;174. MIS can add value to both primary and support;activities within a business. Which of the following is not an example of a;company adding value by the use of MIS in a support activity?;A. Netflix creating a business strategy for the video rental market that;delivers videos via the mail.;B. The human resources department creates a tracking system to efficiently;reward employees based on their performance.;C. Scottrade Corp. creating an online system for employees to track;paychecks, benefits, wellness rewards program, and other employee benefit;items.;D. The University of Forks creates a program to automatically order office;supplies such as pens and pads of paper for its employees.;Fill in the Blank Questions;175. A ____________ is the confirmation or validation;of an event or object.

 

Paper#55249 | Written in 18-Jul-2015

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