Question;Assignment 2: Case Study?Training Assessment;Training assessment is an important task for HR personnel. Use the;Argosy University online library and textbooks to read about training;assessments.;Then, consider the following scenario;You have recently been appointed as a training manager for the;southeast region of a major supermarket chain in the U.S. Your territory;includes 15 retail stores. Your responsibility involves working;directly with store managers and other stakeholders to develop training;solutions to meet specific needs of employees in various stores. This;includes, but is not limited to, performing needs assessments;determining appropriate instructional design and training delivery;methods, as well as implementing and evaluating training initiatives.;Three of the stores in your territory have missed sales goals for the;last two quarters. All three stores have received low customer;satisfaction scores and are experiencing increased employee turnover;rates. The high employee turnover has resulted in the store managers;hiring many new and relatively inexperienced sales associates, which;further contributes to the problem.;The senior management team of the supermarket chain believes that;training and development may help decrease employee turnover and;increase customer satisfaction. You have been asked to assess training;needs and develop a proposal to address the situation in these three;stores.;Instructions;Use scholarly resources and your learning, address the following;Identify, using simple;heuristics, the indicators that show that the specific problems;experienced by the three stores can be resolved through training.Design;a needs assessment plan and identify three specific training;initiatives you would recommend for these employees. Include the;expected outcomes for the three training initiatives in your proposal.Select;one of the specific training initiatives you identified and develop a;budget of projected costs to implement this initiative.Write a seven-to-nine-page training proposal in Word format. Apply APA standards to citation of sources.
Paper#55289 | Written in 18-Jul-2015Price : $47