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Exercises: 2.1 and 14.1 Healthcare Operations Analysis




Question;EX 2.1 The monthly ambulatory visits shown in table EX 2.1 occurred in an outpatient clinic.TABLE EX 2.1Months VisitsJuly 2,160August 2,186September 2,246October 2,251November 2,243December 2,162a. Predict visits for January, using the na?ve forecast method.b. Predict visits for January, using a three-period moving average.c. Predict visits for January, using a four-period moving average.Exercise 14.1People call a suburban hospital's hotline at the rate of eighteen per hour on Monday mornings: this can be described by Poisson distribution.Providing general information or channeling to other resources takes an average of three minutes per call and varies exponentially.There is one nurse agent on duty on Mondays. Determine each of the following:a. System utilizationb. Average number in linec. Average time in lined. Average time in the system.


Paper#58385 | Written in 18-Jul-2015

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